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2.0
I took car for $35 for a day, but they charged $53, don’t know why they have charged this muchReviewed 1 Feb. 2023
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2.0
They double charged me Vs. Agreed upon rateReviewed 15 May 2022
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10.0
Pros:Great car.Cons:Pick-up location was disorganized. Drop-off closed 1hr sooner than listed online. Incorrectly charged several additional fees.Reviewed 1 Jun. 2021
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2.0
Pros:Nothing absolutely nothing, i got the car for one day and they charged me for three days. still trying to resolve the issue with the bank. my charge was supposed to be 123USD instead i got charged 402USDCons:EVerything!!!!!Reviewed 13 Mar. 2021
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4.4
Pros:Nothing really.Cons:Pickup and drop off sucked. There was only one agent at the counter. There were like 10-12 people in the line. I had to wait for almost 2 and half hours to pickup the vehicle. The agent was a little slow. Avis could put one more person at the counter. Even the car drop off took over 30 mins. To drop off the vehicle I was in line for over 30 mins.i think Avis could afford to out one more agent to work at the counter.Reviewed 23 Sep. 2020
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3.2
Pros:The staff was awful. They did not give me any instructions when I picked up the car or inform me I needed to bring the parking ticket when dropping off the car or that I needed to record the mileage. They also told me there would be an ezpass and there was no ezpass in the car. Then it took one entire hour waiting in line at the Avis desk to return the car.Cons:Everything could have been better. This is the worst rental experience I have ever had.Reviewed 2 Aug. 2020
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7.2
Pros:Convenient location.Cons:Car interior did not look like it had been cleaned.Reviewed 21 Jul. 2020
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10.0
Pros:Kendall and the rest of the staff were very friendly and helpful. I was on the road in no time and my car was clean and ran perfectly!Reviewed 1 Jan. 2020
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9.6
Pros:Staff were very friendlyCons:It was a busy Saturday with at least ten people in line. There was only one staff. The wait was too long - there should have been more staff.Reviewed 11 Dec. 2019
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5.6
Pros:The car itself was fine, although it wasn’t super clean — it was dusty and had bird poop on it as we checked it out of the parking lot. So much so that we thought we may have someone’s personal vehicle by accident rather than a rental.Cons:The difficult part about the pickup and drop-off was that the Avis desk was inside the mall and manned by a single customer service rep, who seemed overwhelmed and slow to process everyone lining up. Checkout took 40 mins and returning took an hour. The parking area was poorly marked and confusing.Reviewed 23 Sep. 2019
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9.6
Pros:Fast process, and i get a better carReviewed 8 Sep. 2019
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2.0
Pros:Staff unhelpful. Called the night before rental to tell me no cars were available and that I should rent elsewhereReviewed 12 Aug. 2019
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