Find reviews that mention:
10.0
Pros:Very helpful staff.Reviewed 20 Jan. 2021
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10.0
Pros:Yes. Very friendlyCons:The drop-off fee was excessive!Reviewed 14 Dec. 2020
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2.0
Pros:Car was niceCons:The "TOTAL" price for my quote was $100 LESS than what I HAD to pay at the counter!!!! They don't accept debt cards, that WAS NOT MENTIONED on the website!! I WILL NEVER RENT FROM ENTERPRISE AGAINReviewed 30 Nov. 2020
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9.2
Pros:Staff was super friendly and helpful. H answered all our questions and helped to upgrade our vehicle to what we wanted.Cons:There was a really long line and only two people helping at the counter. It seemed like this took a lot longer to move through the line and get out of the airport than it usually does at other rental places. Plus, there was no seating available, so you had to stand the entire time you waited.Reviewed 3 Nov. 2020
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2.0
Pros:They did not have the car that I reserved and they didn't notify me that it wasn't available.Cons:Stick to reservations better and\or communicate beforehand if requested rental isn't availableReviewed 14 Sep. 2020
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2.0
Cons:No rental car available when I arrived. No rental car the next day. We will never rent from Enterprise again!Reviewed 13 Jul. 2020
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2.0
Pros:Nothing because when we got to the rental counter they had no cars available. Our reservation was not honored so we were stranded at the airport without any options. No previous notification was provided of vehicle unavailability and no alternative was offered to assist us.Cons:You should not allow your system to make a reservation in advance if no cars are available. If you are going to oversell your inventory, You should have an alternate solution for the renter in place, such as an alternate vehicle with a partner rental Company or at a minimum offer an Uber ride to get us to the hotel at night.Reviewed 7 Jul. 2020
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7.2
Pros:Staff was trying to help as much as they can.Cons:Initial car had the tire light on. Which means they don’t check their cars before giving them out.Reviewed 29 Apr. 2019
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10.0
Great experiencePros:Car was clean and new Very friendly service Quick process Car rental very close and convenient to airportReviewed 15 May 2018
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10.0
Best around!Pros:The staff was friendly and professional. The car was clean and they gave me an upgrade to make sure all my needs were met. I've rented from other companies, o.k., but this one I'll remember. Excellent service.Cons:I had a leak in the tire, and the branch in Pigeon Forge, Tenn. fixed it quickly. They were very busy, and treated me like I was their only customer. Heather and the staff in Little Rock were there to make sure my vacation was one to remember. Thanks!Reviewed 3 Oct. 2017
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10.0
Nice trip!Pros:Great car and the staff were quick on the turnaroundCons:Keep it up!Reviewed 15 Apr. 2017
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10.0
Pros:Personal attention from rental representativeCons:Everything was greatReviewed 29 Mar. 2017
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