Cons:I was very disappointed because when I picked the car I specifically asked for the insurance, as I always do when renting a car. They told me it was added but I don’t pay attention when initializing and signing the contract. Unfortuanately I had a minor accident when parking the car when I returned the car. Then they told me I didn’t have insurance.Reviewed 24 May 2021
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10.0
Pros:It was a very seamless transaction, very convenient experienceReviewed 5 Oct. 2019
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4.8
Cons:Vehicle had grass inside, not vacuumedReviewed 2 Jul. 2019
Pros:Everyone was nice and courteousCons:Everything was great, speedy and outstanding serviceReviewed 23 Apr. 2019
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7.2
Cons:The car smelled like smoke inside.Reviewed 22 Apr. 2019
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3.6
Cons:Hertz is my go to rental cars , but my last two rentals has been horrible to say the least, I rented an Infiniti back in Nov only to find out it was infested with bedbugs , I was to busy at that time to call and report the matter but should have right then and there this last rental was just DIRTYReviewed 1 Apr. 2019
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10.0
Pros:Helpful an nice car that got great fuel milageReviewed 4 Dec. 2018
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8.0
Cons:The wait at pick up counter was app 20 minuetsReviewed 24 Aug. 2018
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9.6
Pros:Had a great experience with everythingReviewed 3 Feb. 2018
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10.0
Pros:It took less than 2 minutesCons:Got a little confused about where the service counter was at when I was standing in the rental parking garage.Reviewed 29 Dec. 2017
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8.4
Pros:Pick up was easy and clerk was very niceCons:Mini van had trash left from previous renter such as dropped cheetoes, not vacuumed upReviewed 1 Jul. 2017
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