Book Hertz car rentals in Little Rock

Reviews for Hertz in Little Rock

Recent reviews

Traveler rating

Wonderful

3

Very good

2

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

4

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great experiencelocation was closed

car availablepick up the car

car was cleanrented a car

customer servicewrong location

2.0

My agreement was to get a car for $59. Hertz said that it was wrong and made me get a minivan. My total came out to $350. I got ripped off and scammed.Reviewed 18 Oct. 2022

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8.0

Ease of pick up and return. Good accommodations and help getting to the airport. Didn't find cracked rear light case until after taken car out. I did call in to tell staff that it had been cracked before I took out the car. They accepted it.Reviewed 7 Jul. 2022

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8.0

No one there for drop off within hours they said they’d be open.Reviewed 28 Mar. 2022

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5.9

Location of vehicle was not correct, flew into Little Rock Airport for first time. Was unaware there were several locations. Vehicle was for a different Hertz location. Hertz did get us a vehicle but the rate was different.Reviewed 24 Sep. 2021

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10.0

Cons:The Hertz on Reservoir Rd. In Little Rock, Arkansas was very professional. The building was clean, the representative was courteous, informative, and helpful. The service I received was bar none, and the experience was more than memorable. I’ll be sure to rent again from Hertz. Thanks Kayak. Thanks Hertz.Reviewed 21 Jun. 2021

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2.0

Cons:I was very disappointed because when I picked the car I specifically asked for the insurance, as I always do when renting a car. They told me it was added but I don’t pay attention when initializing and signing the contract. Unfortuanately I had a minor accident when parking the car when I returned the car. Then they told me I didn’t have insurance.Reviewed 24 May 2021

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10.0

Pros:the car was very nice and the process or renting it was easy.Cons:nothingReviewed 19 May 2021

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2.0

Cons:They called me 4 hours before arrival and told me they didn't have carsReviewed 26 Apr. 2021

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10.0

Pros:The staff was very helpful and friendlyCons:Checking compartments for items left. We found an old face mask in oursReviewed 13 Apr. 2021

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2.0

Pros:Car was clean.Cons:The people at the Hertz facility could have been a little nicer. I called to change my reservation, ensured it was changed, go to the location and they had no recollection of the new reservation time. There were no cars available and therefore had to wait until my original time to pick up the car. They offered no apologies for my inconvenience on their behalf and were very rude about the whole situation. Will be going with Enterprise from now on.Reviewed 15 Mar. 2021

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4.0

Cons:Terrible service picking up the vehicle. Wasn't clean. Bad customer service representative.Reviewed 18 Oct. 2020

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6.0

Pros:THERES NOTHING GOOD To SAY ABT THIS LOCATIONCons:FIRST OF ALL THE AGENT WAS VERY RUDE, HE KEPT STATING THAT I HAVE TO HAVE FULL COVERAGE INSUTANCE..ONCE I TOKD HIM I HAD INSURANCE HE MADE IT KNOWN THAT I NEEDED FULL COVERAGE, BY REPEATING IT 3X....SECOND OF ALL, I ONKY NEEDED THE CAR FOR 2 DAYS, AFTER HE HAD CHARGED ME FOR 3 DAYS, HE GOES ON TO TELL ME THAT THWU ARW CLOSED ON SUNDAY SO ITS GONNA BE A 3 DAY CHARGE, WHICH BASICALLY GAVE ME NO OPTION TO CHANGE PLANS.....THIRD AFTER BRINGING THE CAR BACK, THERW WAA NO PLACE TO LEAVE THE KEYS FOR THW RWNTAL CAR....ALAO MY CAR GOT BROKEN INTO ON THE PARKING LOT!!Reviewed 5 Oct. 2020

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• Has the Hertz rental car policy in Little Rock changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Little Rock?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Little Rock.

• How many car rental locations does Hertz have in Little Rock?

  Hertz has 2 rental locations in Little Rock. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Little Rock airport (LIT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Little Rock airport (LIT)?

  Yes