10.0
The team at enterprise were great! Very courteous and efficient. I am very picky when it comes to car rental companies and I would definitely use this company again.Reviewed 20 Sep. 2023
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6.0
The pickup process was very slow - I probably waited 45 minutes in line but that line was only 3-4 people deep! This was at 8 AM, so not an off-hours problem. And then when I went to find my car, there was no one at the booth who could help me. I wandered around the lot until someone from National helped me. The car I got was not what I asked for - a full size vehicle versus smaller, and I thought it would be a Toyota Corolla, but it was a Nissan. I guess there was a hidden "or similar" descriptor that I missed. The rest of my experience was good - the car did well through a snowstorm, which was huge. But the pickup experience is not what I remember from Enterprise, and frankly, that's why I picked Enterprise!Reviewed 30 Dec. 2022
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2.0
We booked a convertible months in advance to use for our wedding. They did not have the convertible. It was a big disappointment to us. However, Ruth provided excellent customer service and called us later to apologize, which was appreciated.Reviewed 24 May 2022
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2.0
First car needed to be returned due to key error message. Second car picked up at different location was not clean, smelled of smoke, chip in windshield and wiper blades were falling apart. Given to me with less than half a tank of gas. No paper work given due to printers being down. Service agent at St Paul University Ave was very nice but we will see if my complain about the Smokey car ended up being relayed to the airport location. I don’t think I’ll rent from Enterprise again.Reviewed 16 May 2022
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10.0
It was excellentReviewed 11 May 2022
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10.0
Everything was great. MSP Airport makes pick up and returns very convenient. Only recommend that Enterprise purchase U.S. made Weathertech products to keep floors and other surfaces easier to clean. Thanks for being a proud sponsor of the NHL.Reviewed 14 Jul. 2021
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8.0
Pros:Staff were super friendly and efficient. Pick up and drop off was easy. Super flexible letting us pick up early.Cons:Blind spot warning on mirrors was not working.Reviewed 4 Apr. 2021
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10.0
Pros:Quick check out. Faster than most.Reviewed 11 Mar. 2019
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10.0
Pros:Agents were friendly and helpful and efficientReviewed 8 Oct. 2018
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9.2
Friendly staff and quick servicePros:Friendly staff and quick serviceReviewed 9 Sep. 2018
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10.0
Pros:Service at pickup was great, helped with a complementary upgradeReviewed 4 Jan. 2018
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2.8
Pros:vehicle had good powerCons:vehicle was very dirty, rental agreement was supposed to include taxes and fees but ended up with an additional $146.00 in taxes when i dropped off the vehicle at the airport in Denver. Original price was 307.00 ended up being over 530.00 with 2 additional driver fees and taxesReviewed 2 Oct. 2017
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