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10.0
We had a great experience! Pick up and drop off was a breeze. We received a bigger upgrade -free of charge- which fit our family much better!Reviewed 27 Mar. 2022
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10.0
everything was quick, smooth and easyReviewed 5 Dec. 2021
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10.0
Long walk to the cars in Myrtle beach due to construction. Dragging golf clubs and heavy bag wasn’t fun.Reviewed 13 Nov. 2021
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2.0
The car I pick up wasn’t clean, inside & out. There was a smell in the car for a week and finally found previous renter had left take out was in a container underneath passenger front seat. NOT HAPPY ☹️ Last yr found previous car renter left his face mask and paperwork in car. So, I had to sanitize the car myself.Reviewed 1 Nov. 2021
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10.0
Chevy Spark was a lot better than I thought it would be. Once inside, it didnt feel tight. Not much trunk room but put back seat down for luggage and food shopping.Reviewed 14 Oct. 2021
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10.0
Enterprise setup up with an excellent vehicle! We had a party of 7, 2 adults and 5 kids. The vehicle they gave us fit us all very comfortably and was a brand new vehicle. The luggage was extremely tight, but it wasn't there issueReviewed 26 Jul. 2021
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2.0
Pros:The make and the model of the car were what I expected. The representative who checked me in was great.Cons:I had a delayed flight and called many many times to coordinate a new pickup time. However, I was put on hold every time and the automated system would eventually tell me they could not connect me and then end the call. I was never able to connect with anyone at the branch location. When I finally picked up the car the next day, it smelled like smoke.Reviewed 3 Jul. 2021
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7.6
Pros:Staff was helpful but not particularly friendly. But I got the car quickly.Reviewed 26 Oct. 2020
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10.0
Pros:Desk representative was super!Cons:Unfortunately the additional insurance purchased on the website, would require a $500 fee with Enterprise, if I had had to file an accident claim. It was NOT Enterprise's own insurance policy. Very misleading/deceptive of your website. Won't do that agin!Reviewed 3 Aug. 2020
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10.0
Pros:ease of renting and locating carCons:nothingReviewed 6 Jul. 2020
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9.2
Pros:Drop-off was super easy, car was great, great priceCons:Wanted to extend my rental but could not get in contact with the right people to extend it. Spoke with someone who took my information and said that the enterprise where my drop-off was scheduled would contact me about extending. She said they would email me but I never heard from them so I just dropped the car off without extending my rental. Was very hard to speak to an actual person about the car instead of just an automated message.Reviewed 27 May 2020
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9.2
Pros:The check in at Myrtle Beach was quick and efficient, Doug was excellent and the car was in great condition. Unfortunately the hurricane interrupted our vacation but the ability to change return locations without additional charge made it possible for my family to get home safely. Thank you to Doug.Cons:The staff in Cleveland were unable to help me with the issues on the final amount due, but Doug from Myrtle Beach called and resolved the issue in a matter of minutes as well as sending a confirmation email within minutes! Definitely the perfect employee.Reviewed 18 Sep. 2019
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