Find reviews that mention:
8.0
Vehicle was upgraded as The original was not available. The cost for 5 days was a gouge in my opinion. Had my flight arrived on Friday or earlier on Saturday I would have gone off site and saved almost Half my money.Reviewed 21 Jul. 2022
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10.0
They were both professional & great to work with. She gave us all the information needed to drop off early because they would be closed.Reviewed 26 Jun. 2022
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6.0
I am a single person traveler and they stuck me in a minivan. She asked if I wanted to buy a full tank of gas without telling me she was giving me a hybrid. The check in process was very long. One staff member for a lot of people. I was lucky enough to be 4th in line but it still took 40 minutes to get on the road. Some of the questions were just bizarre. I’ve never been asked where I work before. The drop off staff was very efficient. That process took less than 5 minutes. There were also more attendants for drop off.Reviewed 8 Nov. 2021
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10.0
Due to Covid protocols, I had to walk to pick up car and phone in the damages. I was not a custom to that, however it was a well organized and easy procedure.Reviewed 1 Nov. 2021
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5.9
Made a reservation through Priceline, thrifty had no record. I displayed my physical copy of this transaction. The agent agreed to my reservation and price, but someone dropped the ballReviewed 14 Sep. 2021
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1.9
Horrible. Rude. Didn't honor the reservationReviewed 21 Aug. 2021
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4.0
Pros:YesCons:Reserved car got there had to wait over booked had to wait for car then no car gave me a truck no way to get in no running boards. Then my husband 72 who had hips replaced had to get step stool and then no cover on pick up bed for belongings. I told the lady no pickup. Not happy traveling could not even see over hood . would like a refund.Reviewed 25 May 2021
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10.0
Pros:Staff was friendly. Pickup and drop off was super easy.Reviewed 3 Nov. 2020
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7.2
Cons:You gave us an F-150. It was the biggest car we’ve ever driven, so it was hard for us to park and maneuver it. We had to be extremely careful so to not ding it as we parked it. It required us to back up and retry everytime we needed to park or make a tight turn.Reviewed 22 Sep. 2020
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10.0
Pros:staff was super wonderful and fast and friendly.. Car was way over what I expected.. Extremely clean.. cleaner than clean.. super fast in AND out.. return was ridiculously fast and courteous.. Great $$ valueReviewed 21 Sep. 2020
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6.0
Pros:Car was comfortable. Drop off was easy but we had problems getting the car because our flight was late and they told us that there were no cars available. Eventually they found replacement but we were close to cancelling our reservation.Cons:They should not base car availability on arrival time. Flights are late or rescheduled. We came only two hours late and were told that they did not have a car for us because of this.Reviewed 16 Sep. 2020
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9.6
Pros:The staff at pick up and return were amazing, super friendly and accomodatingCons:Speed of picking up the vehicle, there was only 1 person in front of me and it still took over 15 mins. to get to the counter. BUT once I got there it was very fast.Reviewed 27 Jul. 2020
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