4.0
Pros:YesCons:Reserved car got there had to wait over booked had to wait for car then no car gave me a truck no way to get in no running boards. Then my husband 72 who had hips replaced had to get step stool and then no cover on pick up bed for belongings. I told the lady no pickup. Not happy traveling could not even see over hood . would like a refund.Reviewed 25 May 2021
review from![kayak]()
10.0
Pros:Staff was friendly. Pickup and drop off was super easy.Reviewed 3 Nov. 2020
review from![kayak]()
7.2
Cons:You gave us an F-150. It was the biggest car we’ve ever driven, so it was hard for us to park and maneuver it. We had to be extremely careful so to not ding it as we parked it. It required us to back up and retry everytime we needed to park or make a tight turn.Reviewed 22 Sep. 2020
review from![kayak]()
10.0
Pros:staff was super wonderful and fast and friendly.. Car was way over what I expected.. Extremely clean.. cleaner than clean.. super fast in AND out.. return was ridiculously fast and courteous.. Great $$ valueReviewed 21 Sep. 2020
review from![kayak]()
6.0
Pros:Car was comfortable. Drop off was easy but we had problems getting the car because our flight was late and they told us that there were no cars available. Eventually they found replacement but we were close to cancelling our reservation.Cons:They should not base car availability on arrival time. Flights are late or rescheduled. We came only two hours late and were told that they did not have a car for us because of this.Reviewed 16 Sep. 2020
review from![kayak]()
9.6
Pros:The staff at pick up and return were amazing, super friendly and accomodatingCons:Speed of picking up the vehicle, there was only 1 person in front of me and it still took over 15 mins. to get to the counter. BUT once I got there it was very fast.Reviewed 27 Jul. 2020
review from![kayak]()
10.0
Pros:Friendly staffReviewed 13 Jul. 2020
review from![kayak]()
2.0
Pros:NothingCons:Won’t let locals rent at the airportReviewed 26 Jun. 2020
review from![kayak]()
5.6
Pros:When we booked online, the rates were less than competitors.Cons:Customer serviceReviewed 19 Mar. 2020
review from![kayak]()
8.0
Pros:Pick experience was wonderfulCons:Glass in vehicle was dirty and with many streaks could not see at night. Needs to be cleaned with windex inside and outside. vehicle had a weird smell kinda smoky.Reviewed 7 Jan. 2020
review from![kayak]()
9.6
Pros:The agent at the counter understood my travel situation and allowed me to upgrade my car.Cons:Nothing. Great customer service.Reviewed 10 Dec. 2019
review from![kayak]()
10.0
Pros:Very friendly staff and nice upgrade.Cons:Nothing reallyReviewed 30 Sep. 2019
review from![kayak]()