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2.0
I was charged an extra $59 because I used a debit card. I was told that because I had a debit card and not cc they had to physically speak to my insurance agent...at 6pm on a Saturday. They would not accept my insurance information or declaration page either. Very disappointed, will never use again.Reviewed 24 Oct. 2022
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10.0
Great experience renting a car in Myrtle Beach.Reviewed 7 Feb. 2022
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1.9
The car was extremely small! And we dropped at airport on 9/23 and my card is still being charged the daily fee as if we still have it! Definitely a breakdown of communication, very disappointed in this experience!Reviewed 27 Sep. 2021
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10.0
The pickup and drop off were both equally fast, friendly and easy. Probably the best car rental experience I’ve had.Reviewed 21 Sep. 2021
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3.9
Vehicle was not at a full tank when I picked it up. Desk person needs to explain to customer why incidentals are being added on card not jus scan card.Reviewed 15 Sep. 2021
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7.9
All good!!Reviewed 13 Sep. 2021
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1.9
We had to wait five hours for a car we had reserved weeks ahead of time. Total management failure. At the cost we paid, it should have been delivered to our hotel ahead of time. Hertz is typically a good company...this was a total joke and wasted an entire day om my vacation.Reviewed 10 Sep. 2021
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1.9
Hundreds of people waited for 4+ hours for their RESERVED cars but never got them. There weren’t any cars. I was personally left stranded out of town for 3 days with no car until I finally found a car with another company. Hertz & Kayak are taking peoples money KNOWING there are no cars available. Staff at counter said they sold all of the cars during the pandemic. CROOKS.Reviewed 5 Sep. 2021
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1.9
I had to wait 2.5 hours to get my rental. They need to either change there manager or there processes. They had over 200 cars in there parking area there was no reason to have the delay that myself and others experienced on that Saturday.Reviewed 22 Aug. 2021
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5.9
Everything was actually fine, I was satisfied with the vehicle and the price, however it was a hassle to get the costumer service on the phone to report how horrible the breaks on the pickup truck were. I did let the staff know about the issue when I returned it, not sure what they could have done .Reviewed 20 Aug. 2021
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10.0
Pickup and drop off were super easyReviewed 16 Aug. 2021
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1.9
There was no rental car. When I got to the rental car area, Hertz was closed, and had no cars available.Reviewed 13 Jul. 2021
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