Book Enterprise car rentals in Roanoke

Reviews for Enterprise in Roanoke

Recent reviews

Traveler rating

Wonderful

18

Very good

6

Good

2

Okay

3

Fair

2

Mediocre

0

Poor

5

Find reviews that mention:

car was greatpick up and drop

get the carcustomer service

car availablestaff was very helpful

great serviceairport location

great customergreat experience

2.0

Car pickup and drop-off was easy. However, the car smelled like marijauna, which made my mother and sister feel sick. The smell was overwhelming. I’m not sure how a car with that smell could have been offered.Reviewed 20 Jan. 2023

review from

10.0

Was great service. Convenient and great vehicle.Reviewed 26 Jun. 2022

review from

6.0

Was forced to pick up and drop off at a non-preferred location. Unable to call/speak with anyone at preferred location. Was given incorrect information. Agent at drop off was great but too many other issues to warrant a better rating.Reviewed 4 Apr. 2022

review from

10.0

Loved the easy part, picking up and return.could have been cheaper.Reviewed 14 Dec. 2021

review from

10.0

Same person helped us for check-in and drop off. She was great. Helped us find the right car that would work for us and was very nice.Reviewed 27 Oct. 2021

review from

5.9

Deposit was not mentioned anywhere. Not thrilled about the accident policy. Drop off address was not correct.Reviewed 12 Sep. 2021

review from

1.9

My pickup was horrible. I had to deal with the rudest, meanest, horrible person I have ever met. I am 70 years old and I was spoken to with such disrespect it was unbelievable. I actually dreaded turning in the car because I might be dealing with the same person. Thank God I had a very kind person when I did my return. I can not understand why Enterprize would ever employ a person with such bad social skills. The car I rented was toyota and the seats were uncomfortable both me and my passenger had back aches when we got home. Also a maintenance message popped up and scared me. I didn't know if the car was going to break down. They need to improve on the cruise control features and the light dimming features. It was fairly good on gas and had room enough for our luggage. If i have to rent a car in the future I will not go thru enterprize unless I can be guaranteed I wouldn't have to deal with the woman that checked me in again.Reviewed 11 Sep. 2021

review from

10.0

Pros:Airport staff was wonderful it was quick easy in and easy out for pickup and drop off. The vehicle itself had all the creature comforts including phone accessibility which helped with the long ride Bluetooth features for the phone etc.Cons:The only thing that could have been better was something a little closer to home but even the 25 minute ride to get the vehicle wasn't terrible.Reviewed 2 Jun. 2021

review from

10.0

Pros:renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:nothingReviewed 23 Mar. 2021

review from

2.0

Pros:Staff was friendly.Cons:The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.Reviewed 30 Dec. 2020

review from

10.0

Pros:Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.Reviewed 18 Dec. 2020

review from

10.0

Pros:Easy in and easy out.Cons:NothingReviewed 29 Oct. 2020

review from

More

• 7.8 /10Avis Car Rentals at Roanoke
• 6.9 /10Budget Car Rentals at Roanoke
• 6.6 /10Dollar Car Rentals at Roanoke
• 8.3 /10Hertz Car Rentals at Roanoke
• 6.9 /10Alamo Car Rentals at Roanoke

• Has the Enterprise rental car policy in Roanoke changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Roanoke?

  On average a rental car from Enterprise in Roanoke costs C$ 138 per day.

• What is the most popular rental car from Enterprise in Roanoke?

  Intermediate (Mazda Mazda3 or similar) is the most frequently booked rental car type from Enterprise in Roanoke.

• How many car rental locations does Enterprise have in Roanoke?

  Enterprise has 6 rental locations in Roanoke. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Roanoke airport (ROA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Roanoke airport (ROA)?

  Yes