Book Avis car rentals in Roanoke

Reviews for Avis in Roanoke

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car was cleancustomer service

car availablepick up and drop

friendly staffdrop off location

get the carnext day

4.0

Pros:The staff was very helpful and kind.Cons:The car was NOT clean...at all. There was trash under the drivers seat and it appears that someone spilt a milkshake on the shift stick/center console. I have a hard time believing that if the car was this dirty, that it could have been “sanitized!!” If I had not traveled almost an hour to visit my son, I would have returned the car to exchange.Reviewed 12 Apr. 2021

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2.0

Pros:I didn’t like anything about the whole situationCons:There attitude and how they talk to customersReviewed 26 Apr. 2021

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2.0

I was not able to rent the car.Cons:Their insurance per day cost more than the price of renting the car and they would not accept my insurance. Disaster this should have been disclosed upfront. Traveled all over town to get another car but there were none available. Trip canceled!Reviewed 13 Jun. 2016

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8.0

Pros:Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Cons:Only car I have rented over the last couple of years that did not have active XSM radio or navigation.Reviewed 27 Jul. 2019

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8.4

Cons:The van still had trash in it from the prior renters. The were huge stained spots in the carpet. We took carpet cleaner and cleaned the carpet ourselves. The spots came right up. There also was no driver side floor mat. The cleaning crew for this Avis rental spot needs to actually cleanReviewed 30 Jul. 2017

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6.0

Pros:Easy pickupCons:Cat was a little tired and bare bones. Stained seatsReviewed 8 Apr. 2018

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8.0

Avis in Roanoke was quite helpfulPros:The car was great.Reviewed 4 Jan. 2016

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10.0

Best experiencePros:Newest car and was ready when I arrived. Friendly and helpful staff.Reviewed 23 Aug. 2017

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10.0

Pros:Car was clean and full of gas. Staff was very friendly,Cons:Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.Reviewed 21 May 2018

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8.8

Pros:The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through AvisReviewed 17 Dec. 2019

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10.0

Pros:It was super easy and affordable and friendly customer service..Reviewed 17 May 2017

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2.0

OverchargedPros:Comfortable carCons:I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescendingReviewed 20 Aug. 2017

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• Has the Avis rental car policy in Roanoke changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Roanoke?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Avis in Roanoke.

• How many car rental locations does Avis have in Roanoke?

  Avis has 2 rental locations in Roanoke. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Roanoke airport (ROA)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Roanoke airport (ROA)?

  Yes