Book Enterprise car rentals in Silver Spring

Silver Spring, MD, United States
23 Sep — 30 Sep
Silver Spring, MD, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Silver Spring

Overall Rating7.5 GoodBased on 18 reviews
Cleanliness
7.8
Comfort
7.6
Overall
7.7
Pick-up/Drop-off
7.1
Value for money
7.1

Recent reviews

Traveler rating
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Find reviews that mention:
5.6
Pros:Staff were friendly.Cons:Pick-up took an hour. Company is definitely a pandemic profiteer in several respects, one example being their toll policy. Many toll booths only accept E-Z Pass and not cash so the license plate is charged, Enterprise will charge the customer additional fees in addition to the customer paying the toll. I explained were I was going to staff (inter-state) and received no mention of this. I also informed them that I did not own a car and have not driven since the pandemic started. I should have been updated on current procedures concerning tolls. Enterprise is definitely not be my first choice in the future.Reviewed 17 Aug. 2020
review fromkayak
2.0
Pros:I did not like anything at allCons:They did not have any cars on the day of our reservation even though we booked our car in advance. The whole point of reservations is to book a car and time slot. They should not do over bookings and inform us in the case of car unavailability so that we can arrange our plans accordingly.Reviewed 7 Sep. 2020
review fromkayak
7.2
Pros:The pick-up staff was not friendly. the drop-off staff was very friendly. Also had a problem with pairing phone with media system. Had to go back. Thomas was extremely patient and helpful.Reviewed 20 Jun. 2020
review fromkayak
4.8
Pros:Price was better than zip car but fees and taxes were highCons:Rental office called me three different times to confirm I was picking up then another person called me asking me where I was I was supposed to meet at Sears ?!? Then got there and they were like oh yeah that was a mid communication. Didn't apologize or anything. Then said I could drop off at another location closer to me. Except failed to mention they didn't have a drop box so I had to pay for uber I didn't use and go back in the morning to drop car off.Reviewed 26 Oct. 2015
review fromkayak
10.0
Really on the ballPros:We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.Reviewed 6 Jul. 2017
review fromkayak
10.0
Awesome ride!Pros:Costumer service was impeccable from everyone.Cons:Nothing.Reviewed 18 Oct. 2016
review fromkayak
10.0
Excellent servicePros:Tucked in out of the way this was an unexpected pleasure. I was picked up promptly and the car was ready. The car was clean and in excellent working order. Excellent customer service. Thanks Yves!Cons:It isn't open on Sat or Sun!!Reviewed 27 Sep. 2016
review fromkayak
10.0
Pros:How fast the process went and customer serviceCons:That it rained that dayReviewed 10 Oct. 2016
review fromkayak
8.0
Pros:Pretty decent experience overall. No problem getting my vehicle nor dropping it off.Cons:The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.Reviewed 3 Jan. 2017
review fromkayak
6.8
Pros:Staff friendly and helpfulCons:But car reserved was not ready. Gave substitute carReviewed 28 Aug. 2019
review fromkayak
2.4
Pros:Staff not helpful. Booked a cargo van and talked to rep one day before rental confirming pick up time, etc. When we got there - we were told that the van was in for an oil change. Took us 2 hours and driving to another rental location to get the van. Also two discussions with customer svc.Cons:Everything! Not what I expected from EnterpriseReviewed 24 Aug. 2019
review fromkayak
7.6
No ProblemsPros:We had many air travel delays and Enterprise, after a phone call, did not charge us anything extra for the 2 hours over original return time. In Norfolk the agent drove us to the airport himself. I had a walker and my sister had a cane and we would have had trouble getting on and off the shuttle.Reviewed 23 Aug. 2016
review fromkayak

Where can I find Enterprise car rentals in Silver Spring?

13807 Outlet Dr, Enterprise car rentals

Address

13807 Outlet Dr

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 301 890 5117

Address

11201 Veirs Mill Rd

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 301 929 8228

Address

8208 Georgia Ave

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 301 563 6500

Address

12000 Tech Rd

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 301 622 1299

Address

12120 Tech Rd

Hours

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 301 890 5117

Good to know

Most popular location

11201 Veirs Mill Rd

Most popular car type

Full-size

Top tips for renting a car from Enterprise in Silver Spring

  • Full-size rental cars from Enterprise in Silver Spring are around -48% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Silver Spring

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Full-size (Class Cargo Van or similar) is the most frequently booked rental car type from Enterprise in Silver Spring.

  • Enterprise has 5 rental locations in Silver Spring. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • No (According to our data)

  • Yes

  • No (According to our data)

  • Yes