Find reviews that mention:
10.0
Staff was great and accommodating and helpful, the only issue the car smelled of smoke, but they compensated me appropriately would rent from them again in a heartbeat!Reviewed 6 Apr. 2023
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2.0
Website is Misleading!! I rented a car for $67.00 the branch didn’t have the car I reserved online! They offered me a car with smoke fumes! I ended up renting a BMW for $200.00 !! When I dropped of the car they were closed and I have to dropped the car at LAX lost my flight ! They failed to tell me the times to dropped the car ! Horrible experience!Reviewed 8 May 2022
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10.0
Pros:Staff was friendly and took the time to answer all the questions i had.. In addition explained the return process. Totally satisfied with enterprise.Cons:Keep up the good work.. no change.Reviewed 17 May 2021
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8.0
Pros:The car was very clean and the pick-up was fast once we were helped.Cons:Time management and organization from the associates could be better. They seemed a bit frazzled and disorganized during pick-up and drop-off. They kind of bulldozed through each customer. One associate was loudly smacking gum and pretty aggressive with us. During pick-up, it took about 20-30 minutes to get helped after my set appointment time.Reviewed 4 May 2021
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10.0
Pros:Very helpful staff and very quickCons:They were goodReviewed 14 Aug. 2020
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8.4
Pros:Kamal was great! Very helpful and friendly. The other man that helped me was very helpful I think he was a manager wearing a gray enterprise shirt. After hours drop off is easy and very convenient.Cons:Pricing is a bit steep for type of car I got.Reviewed 11 Aug. 2020
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2.8
Pros:Location of facility was not bad.Cons:Low staffed location, took very long to get vehicle. Did not get my compact car which I wanted "to easily navigate LA streets. Was put in a pick up truck which had stains on driver seat and front / rear carpets. Drop off was horrendous. No one present in car return. Was told by multiple staff that someone was outside at podium to receive returns and there wasn't. Was forced to be rude to staff members in order to have someone do my car return. Will not rent from this location again.Reviewed 31 Dec. 2019
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4.8
Cons:Long wait to pick up vehicle, with no attempt to organize check in process for the 30+ people crowded into the small waiting room. Staff were unapologetic and not terribly professionalReviewed 30 Dec. 2019
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8.4
Pros:Friendly staff, easy pick up easy drop offCons:The pick up truck was dirtyReviewed 29 Jul. 2019
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7.2
Cons:My complaint is that they charged an extra $2. It’s the principle not the $2. My online reservation said total $37.99 plus tax and in the end I was charged 39.99 plus tax. If they get an extra $2 for every customer, that’s a lot! And why should I book it online if the price is not honored?Reviewed 24 Jun. 2019
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10.0
Pros:The staff was great and they even followed up with everything after I left. Would recommend this place to another personCons:Great experience nothing bad to say. Quick, great price, convenient and easyReviewed 23 Apr. 2019
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10.0
Pros:Great staff. Jennifer, Brad & Courtney were fantastic.Reviewed 28 Apr. 2017
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