Book Hertz car rentals in Torrance

Reviews for Hertz in Torrance

Recent reviews

Traveler rating

Wonderful

2

Very good

6

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

5

Find reviews that mention:

car was cleanpick up the car

car availablerented a car

8.0

Because we booked through KAYAK, the vehicle that we reserved was not available, but there was no way for us to find that out until we went to the counter. So we had to rent a more expensive model, which was their only availability. I did call them to ask that question, but no one answered the phone. It seems like there are a limited number of staff members running the rental. I wish they had answered the phone.Reviewed 4 Feb. 2023

review from

8.0

The car was beautiful and super comfortable. We did have a problem with the gas quantity. We were told that the gas was filled up to 7/8 when it was only 3/4 but showed proof with photos.Reviewed 31 Dec. 2022

review from

8.0

HERTZ CLAIMS CUSTOMERS ARE IMPORTANT....WE ARE NOT. THEIR FEES AND POLICIES ARE WAY MORE IMPORTANT THAN CUSTOMERS....GUESS THEY'VE FORGOTTEN THAT WITHOUT CUSTOMERS, HERTZ WOULD SIMPLY BE A NAME.Reviewed 12 Oct. 2022

review from

10.0

Easy pick up and drop off.Reviewed 12 Jul. 2022

review from

8.0

Was supposed to pick up car at noon except they close for lunch from 12 to 1 PM. It would have been nice if we were told this ahead of time.Reviewed 4 Mar. 2022

review from

2.0

Completely misleading - the person at the Hertz counter blamed it on KayakReviewed 28 Feb. 2022

review from

2.0

System wasn’t updated when my friend and I, both needing cars, were informed the location had no cars. One of the employees was so rude and sarcastic about the situation that you could tell he was making his coworker uncomfortable.Reviewed 12 Feb. 2022

review from

2.0

When I was making the reservation via kayak, it said, if I pay the total amount due upfront, they would give me $20.00 discount, so I totally paid the amount upfront, but they charged the full amount to my credit card, I tried to call kayak, no luck, sooooooooooo much waste of time to locate somebody!Reviewed 11 Feb. 2022

review from

2.0

Was denied a car even though they had done available. Was told to order through their own website even though it cost a lot more.Reviewed 12 Dec. 2021

review from

5.9

Pickup was terrible! They did not have any car in my class. Then they said they do have one but at Pep Boy. And I had to wait for ONE HOUR for the car to be delivered to the rental office. I didn’t even think it was cleaned properly. Then I noticed there were big scratches on the car that they never mentioned. I had to call the guy back to show him. The car drives ok though.Reviewed 13 Oct. 2021

review from

1.9

they called and told me that they didn't have any cars available, so I didn't rent a car, I was stuck without a car or any other alternativeReviewed 22 Sep. 2021

review from

4.0

Pros:The priceCons:I was disappointed I didn’t get the car I reserved. Customer service sucks. While doing the paperwork I noticed they were closed on Sunday which is when I was planning on returning the car and I was told just drop off the keys in the box. I then waited almost 30 minutes for them to bring me the car. The attendant gave me the keys and walked off. I then took pictures of existing damage and drove off. At the first traffic light I noticed the fuel tank was only 1/4 full. Not seeing a phone number to call I went back to the office to inquire and was told the fuel level is on the back of the key. I’m now behind schedule as it has taken over an hour to get the car and find a gas station. Super annoyed! Then my son gets into the back seat and cuts his hand on an piece of broken glass!!! Then when I returned the car in realize I had been given no instructions on where to park and the office was closed. Very annoyed with hertz.Reviewed 12 Apr. 2021

review from

More

• 7.1 /10Enterprise Car Rentals at Torrance
• 4.4 /10Budget Car Rentals at Torrance

• Has the Hertz rental car policy in Torrance changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Torrance?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Torrance.

• How many car rental locations does Hertz have in Torrance?

  Hertz has 2 rental locations in Torrance. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes