Book Enterprise Rent-A-Car car rentals in Winter Park

Reviews for Enterprise Rent-A-Car in Winter Park

Recent reviews

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Wonderful

4

Very good

1

Good

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Okay

1

Fair

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Mediocre

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car was greatstaff was very helpful

10.0

We like every thing accept when we came pick up the lady take too long to do everything. We wait almost an hr.Reviewed 16 Aug. 2022

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10.0

Enterprise has the best customer service that I have seen in long time when a problem occurs. I booked them through Kayak believing it was for Airport pickup. When arrive at airport I'm advised it is off airport pickup. We paid 65.00 and 15.00 tip for cab to take us to location and the cab took us to wrong location. The agent at Enterprise said let us see if we can take care of you here so that you don't have to find cab again to go to different location. They found same car and honored same rate. They then told me that I could drop off car at a different location for Enterprise about a mile from airport and cab fee should be far less. Dropping off the car worked out great and then we called for cab. Waited for cab for 40 minutes and never showed. The enterprise employee saw us still standing outside and told us to hop into his car and he would take us to the airport. Amazing customer service.Reviewed 5 Apr. 2022

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10.0

Pros:Excellent staff and service. Couldn’t have been betterReviewed 24 Mar. 2021

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2.0

Pros:Nothing good.Cons:Untrustworthy salesman. Car not clean. No after hours drop off. Long wait to get a car despite having a reservation and first customer in line.Reviewed 4 Jan. 2021

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6.0

Pros:Never got final bill upon returnReviewed 29 Dec. 2020

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8.0

Pros:Staff was friendly and interaction was fairly efficient.Cons:Windshield wipers needed replacing and we found that out as we drove through a series of storms on our way home. It was dangerous. Ipad was not fully charged and staff had to reenter information during our pick up as it died during the process. Vehicle was not full of gas. We had to gas it up before we left on our trip.Reviewed 27 Oct. 2020

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3.6

Pros:Rep was nice and polite .Cons:Car had issues, AC stopped working in the middle of a road trip so for 4+ hours there was no AC in the Florida heat. Car was not as clean as it could have been Car had damage on it that just made the car seem older than it was , and due to the AC issue, noticeable damage, as well as lack of cleaning it just seems like the cars are not as well maintenance as they could beReviewed 23 Oct. 2020

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10.0

Pros:comfortable car, easy driving, easy pickup, and dropoff, also very Covid safety conscious.Cons:Online when I chose the car, it described the SUV as holding 5 people, but the car I originally chose would have been a tight squeeze for four people. I think the car was labeled as medium SUV and should have been considered a compact SUV.Reviewed 15 Sep. 2020

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2.0

Cons:I was left stranded at the airport. Will never use your service again.Reviewed 17 Feb. 2020

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2.0

Cons:Kayak did not book rental car at the airport as requested! It was a rental car location 15 mins away! Not good! Enterprise said it happens everyday through third party bookings! We did not use the kayak reservation- Live and learn I guess-Reviewed 28 Jan. 2020

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2.0

Pros:The location was nmot accessible from airport; I cancelled the reservatiaonCons:was not at airportReviewed 30 Dec. 2019

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10.0

Pros:Staff was very helpful and friendly appreciate everything. Best enterprise I ever been too.Cons:Nothing.Reviewed 30 Nov. 2019

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• Has the Enterprise Rent-A-Car rental car policy in Winter Park changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Winter Park?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Winter Park.

• How many car rental locations does Enterprise Rent-A-Car have in Winter Park?

  Enterprise Rent-A-Car has 2 rental locations in Winter Park. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes