8.0
I was told I’d receive a receipt by email due to the business, it was never received m.Reviewed 26 Jul. 2022
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3.9
I arrived 90 minutes early for pickup. Clerk said the car wasn't ready and made me wait 60 minutes unnecessarily before giving me the keys. There were more than 30 cars sitting and available in their lot.Reviewed 21 Sep. 2021
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1.9
Booked and paid but time to pick up car , no car available,Reviewed 2 Sep. 2021
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6.0
Pros:Provided a vehicle.Cons:Reserved a Mazda because we are considering purchasing one. Great opportunity to "test drive" for a couple of days. Staff upgraded us to a larger full sized Ford. Had been helping a relative move to a rural area of South Carolina and was unable to park his truck and trailer at car rental counter. Knew we would have to drop off my spouse to pick up the rental so reserved with her credit card. I waited in cell phone parking area of airport and included my DL and insurance info along with her, but agent would not add me as additional driver. So, less experienced, nervous operator got stuck with all the driving in Charleston for 2 days. She was NOT a happy camper!Reviewed 12 Jun. 2021
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10.0
Pros:Stanford, FL staff was very helpful and friendly!!Cons:Clarification on final bill. Are more charges pending or is the amount charged to my card the final bill?Reviewed 19 Jul. 2020
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2.0
Cons:There were no cars available despite making a reservation multiple days in advanceReviewed 6 Jul. 2019
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10.0
Pros:YesReviewed 29 Apr. 2019
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8.0
Cons:When I return the key at midnight, I couldn’t find pen on the counter. So I spent almost 10 mins to finish the formReviewed 27 Nov. 2018
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10.0
Pros:The people, how easy it was to conduct the paper work, the vehicle and the drop off process.Reviewed 6 Jun. 2018
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10.0
Quick booking and checkoutPros:When my flight got delayed we decided to rent a car and drive in order to make our connection. I booked on kayak in less than a minute while sitting at the gate. Car was ready for us 5 mins later when we got yo the rental desk.Reviewed 2 Jun. 2018
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10.0
Excellent servicePros:Customer service was great. The quickness of checking outthe vehicle and also xhecking in. Very clean and comfortable vehicle at a reasonable rate.Cons:Everything was greatReviewed 7 May 2018
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5.6
Charger extraCons:Rates are high and Last time I rent a car they charge me regular price and when I looked at my credit card hertz charged me $90 extra.Reviewed 24 Feb. 2018
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