Book Hertz car rentals in Augusta

Reviews for Hertz in Augusta

Recent reviews

Traveler rating

Wonderful

3

Very good

2

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

9

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car was cleanrented a car

2.0

Yeah sure Hertz knows how to take the reservation ,,, they just don't know how to hooold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them. Had it not been for hertz employee Tabatha, the entire experience would have been a colossal fail in terms of customer engagement and satisfaction.Reviewed 16 May 2023

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8.0

I was told I’d receive a receipt by email due to the business, it was never received m.Reviewed 26 Jul. 2022

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6.0

The cars I've rented from here have had a cursory cleaning. I had to wipe down the inside and clean the windows. There will still bugs stuck to the front of the car.Reviewed 13 Apr. 2022

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1.9

Car was very dirty when we picked it up. I was in Georgia and the rear defrost didn't work. I am from Boston and it was rainy so it made my travels difficult. I called Hertz because I rented the car until 10/12 but on the contract it said 10/11. I was charged a $28 dollar telephone call fee - insane. They wouldn't take it off even thought I was correct. My confirmation was the 12th. It also wasnt clear that I wasn't picking up car at airport - I had to take a taxi to get it. I also wanted to return my car at the airport since my flight was in the evening that night. The price would have gone up from $266 to $390 - to drop off at Hertz at the airport 15 minutes away - 5 hours later. Crazy. I will call and try to get my refund from them for the phone call I had to make because of their error.Reviewed 13 Oct. 2021

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1.9

Hertz refused to rent to me after making the reservation nearly 2 months in advance. Hertz said there was an unknown problem with my license and had me call a Hertz telephone number. The number hung up on me twice and the rep said he couldn't rent to me and that number was the only number he had.Reviewed 7 Oct. 2021

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1.9

I reserved a car through Kayak and when I went to the Hertz office in Augusta, Georgia to pick it up I was told they had no cars for a one way rental even though I had reserved a car. They said the only thing I could get was a huge Ford Sprinter van, which is basically a work or delivery vehicle. They also told me it would cost me $20.00 more than my confirmed reservation. Even though I protested I was basically told, take it or leave it. I had explained to them that I was in a desperate situation because my car had broken down 5 hours from home and I didn’t have time to waste. They didn’t seem to care and I was forced to take it. The van was a mess. It was dirty and there was damage all over it. The windshield was dirty and the washer reservoir was empty. It was uncomfortable, and noisy. It was badly out of alignment and uncomfortable to drive. It only got around 15 miles to a gallon of gas so my fuel expense was high. In all my life this was the worse car rental experience I’ve ever had and I’m going to also complain to the company office.Reviewed 3 Oct. 2021

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3.9

I arrived 90 minutes early for pickup. Clerk said the car wasn't ready and made me wait 60 minutes unnecessarily before giving me the keys. There were more than 30 cars sitting and available in their lot.Reviewed 21 Sep. 2021

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1.9

Booked and paid but time to pick up car , no car available,Reviewed 2 Sep. 2021

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10.0

Easy pick up and drop off. No hiccups.Reviewed 12 Aug. 2021

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3.9

We booked a large suv a month ago. We decided to pick up a day early to make sure they had one. So glad we did. There was another couple that reserved and prepaid for a 7 passenger suv and they didn’t have one and said they will refund their money. When arrived they tried to give us a small suv. then after a not so nice discussion, we got the Toyota Highlander it had damage on all four corners, not bad, just some deep scrapes and right front wheel well was not connected to bumper. We got inside and it was filthy, sand and dirt everywhere. Gum in the back seat floor. I took it home and vacuumed the floors and cleaned the dash and seat area. The only positive was the car ran great and was comfortable on the long trip. I would never rent from hertz on Washington rd again. If you do don’t prepay, because they probably won’t have the vehicle.Reviewed 26 Jul. 2021

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10.0

I made a last minute request to change the type of vehicle I needed and they were able to accommodate me.Reviewed 19 Jul. 2021

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7.9

The location is convenient but parking is a problem. They close at noon on Saturday which isn't convenient. The agent was friendly and professional. The car was suppose to be a non smoking car but smelled strongly of cigarette smoke.Reviewed 17 Jul. 2021

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• Has the Hertz rental car policy in Augusta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Augusta?

  On average a rental car from Hertz in Augusta costs C$ 45 per day.

• What is the most popular rental car from Hertz in Augusta?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Hertz in Augusta.

• How many car rental locations does Hertz have in Augusta?

  Hertz has 2 rental locations in Augusta. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Bush Field airport (AGS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Bush Field airport (AGS)?

  Yes