Book Avis car rentals in Augusta

Reviews for Avis in Augusta

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

2.0

I was not able to utilize my reservation because of a lot of red tape that should have been resolved prior to booking. I almost missed my flightReviewed 2 Mar. 2023

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2.0

Although I made a reservation online, when I showed up at the counter they informed me there were no cars. It is unbelievable that the system would let me reserve a car when there were none left. This totally disrupted my travel plans.Reviewed 28 Nov. 2022

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6.0

They replaced the SUV selected for a sedan without asking or even updating the pricing for the lower grade vehicle.Reviewed 9 Apr. 2022

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1.9

I was unable to rent with a debit card and I had the money for the hold amount. It was very unfortunate I had an emergency my daughter had COVID and I needed to rush her to the hospital from her college and was unable to. Credit is important but we all know credit is sometimes messed up. If I was told to pay $1000 I would have because it was an emergency. The Chinese lady who went before me had no credit and no major credit card but the same association allowed her to rent even after telling her she could not rent because she acted as if she didn’t understand English he pushed it through for her totally wrong. I did not have a good experience. I rent from enterprise all time with a debit card and a hold of $300 the only reason I couldn’t rent that day because no cars were available at any location because of the last minute. This company should look into accommodations like enterprise if they want to continue great success. Or the people that work there should have a credit check and I can guarantee their will be no employees. In the meantime I’m working on my credit. This was the worst experience ever the associate was friendly but unfair how he took care of the last in front of me took him one hour to push her information through and left me hanging.Reviewed 20 Aug. 2021

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6.0

Cons:There were no cars available for the time my reservation was for. They told me I had to wait an hour to receive a car. The service lady was pretty rude, too.Reviewed 29 Dec. 2019

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5.6

Pros:Drop off was quick and easy.Cons:Augusta pick up location was understaffed, the one agent was doing her best to take care of customers. My vehicle was filthy inside with sticky stuff all around. The agent did take the time to try to wipe it down and had Sears agents clean off the exterior. 2 agents could make a world of differenceReviewed 24 Jun. 2019

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2.0

Pros:Not much.....Cons:Rep was either u trained, didnt care, or wasnt empowered to handle my problem... Phone line customer service was horrible! This does it for me and avis!Reviewed 19 Aug. 2017

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4.0

Paid Extra for a Round Trip ReturnCons:I paid a premium to drop a vehicle off at a different location than I picked it up at ($122 for a one day rental). The vehicle was a crappy Kia Rio that had a super low and uncomfortable passenger seat (my husband is 6'5" and couldn't see over the dash...) Here's the kicker.. I ended up driving the EXACT same car back for the return part of my trip... dropping the car at the original pick up location. So, essentially, I paid a premium to drive a crappy car for Avis back to it's original location. The car also smelled like smoke.Reviewed 10 Jul. 2017

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2.0

CHARGED FOR 2 DAYS. HAD CAR FOR 4 HOURS.Pros:I was charged for a two day car rental, when I only had it for a few hours. It has injected my soul with the fear of trusting this car rental agency ever again. *Thank you so much for making me feel comfortable when traveling (*sarcasm)Cons:I was charged for a two day car rental, when I only had it for a few hours. It has injected my soul with the fear of trusting this car rental agency ever again. *Thank you so much for making me feel comfortable when traveling (*sarcasm)Reviewed 31 Dec. 2016

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10.0

Pros:All good.Reviewed 22 Feb. 2016

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10.0

Simple and EasyPros:The entire process is pretty easy. Just remember that the Avis counter is now with Budget instead of the Avis counter.Cons:Be careful about the insurance coverage through Kayak. That's not Avis' coverage but Kayak. If you have any problems, you have to go through Kayak not Avis. Luckily this didn't happen to us but it's good to know before spending the extra money.Reviewed 30 Nov. 2015

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More

• 6.6 /10Enterprise Rent-A-Car Car Rentals at Augusta
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• 5.6 /10Budget Car Rentals at Augusta
• 5.7 /10Dollar Car Rentals at Augusta
• 5.5 /10Hertz Car Rentals at Augusta
• 7.7 /10Thrifty Car Rentals at Augusta
• 6.3 /10Alamo Car Rentals at Augusta

• Has the Avis rental car policy in Augusta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Augusta?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Avis in Augusta.

• How many car rental locations does Avis have in Augusta?

  Avis has 2 rental locations in Augusta. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Bush Field airport (AGS)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Bush Field airport (AGS)?

  Yes