Guest Reviews
Overall Rating
7.0
Good
Based on 24 reviews
Cleanliness
7.2
Comfort
7.3
Pickup/Dropoff
6.4
Value for money
7.2
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
great car
car i reserved
car was great
picked up the car
great value
drop the car
great price
great experience
friendly staff
-
5.6
Nice but not clean
Pros: everything except:
Cons: Not washed at pick-up. Not cleaned out at picked up
review from
-
2.0
reservation was not honored!
Cons: They said that they were not taking reservations that were made that day, and that if I had a complaint, that it was not their problem as they were locally owned and could do what they want.
review from
-
8.0
Pros: The car and service was good.
Cons: I was not aware of the $200 deposit policy. It wasn't a problem but would like to have known ahead of my visit.
review from
-
8.8
Your dollar goes a long way!
Pros: Extremely low rental prices, always have vehicles on hand, clean cars, no wait drop off and friendly customer service.
Cons: Every time I rent with dollar they try and put you in a truck or or constantly try to get you to upgrade. It comes off pushy sometimes and the truck isn't ideal for a person who tells you the have to travel more than an hour away. Not a real issue but if i had to knit pick to find something negative then that would be it: and
review from
-
6.8
Cons: The counter was difficult to find. Also my reservation that I made on Kayak was largely ignored and I had to correct the staff of the rental price based on the Kayak receipt.
review from
-
7.2
Pros: Beautiful truck at great price.
Cons: Pickup and drop off was extremely slow. Only one person ahead on pick up and their transaction took 15 min. Return had two people there, waited 5 min then dropped key in box. Normally like to wait for reciept. Truck nice but only vehicle available and was really hoping for a fuel zipper, since it was only me and had to drive 5 hrs.
review from
-
7.6
customer service
Pros: The gentleman at the counter was pleasant when we returned the car. Much better than when we picked up the vehicle.
Cons: Woman at counter appeared to have something else to do. Was rushing us, even though there wasn't another customer waiting. Offered us option for gas that was different than the price listed on the counter. When I questioned the receipt was charging us more than the price listed on the counter, she appeared perturbed and stated curtly, that I'd be saving a "whole dollar"
review from
-
7.2
Pros: I liked that the lot was right outside the door of the airport (no shuttle needed). I liked the actual vehicle (Jeep Renegade).
Cons: The directions on my Kayak rental print out had a much lower price for the week ($178) and stated that it was off-location and I would need a shuttle. I went up to the Dollar rep and showed her my reservation and she said this was the place and did not know why Kayak had that written on there. The price ended up being $360 something. Very deceiving!
review from
-
8.0
Pros: Serius Radio
Cons: To small for alot of money
review from
-
10.0
Juana
Pros: The customer service was excellent and friendly. The car was awesome for what I paid . No complaints! !!!
Cons: NONE
review from
-
10.0
Excellent
Pros: Great experience overall. Gave the incorrect pickup time but they still had vehicle for me.
Cons: Nothing bad to say.
review from
-
2.0
Closed on arrival!
Pros: Nothing
Cons: The rental counter at Augusta airport was closed upon my arrival. I was not able to get the car I reserved. Had to get one from Budget, which was open.
review from
-
8.8
Your dollar goes a long way!
Pros: Extremely low rental prices, always have vehicles on hand, clean cars, no wait drop off and friendly customer service.
Cons: Every time I rent with dollar they try and put you in a truck or or constantly try to get you to upgrade. It comes off pushy sometimes and the truck isn't ideal for a person who tells you the have to travel more than an hour away. Not a real issue but if i had to knit pick to find something negative then that would be it: and
review from
-
10.0
Juana
Pros: The customer service was excellent and friendly. The car was awesome for what I paid . No complaints! !!!
Cons: NONE
review from
-
10.0
Excellent
Pros: Great experience overall. Gave the incorrect pickup time but they still had vehicle for me.
Cons: Nothing bad to say.
review from
-
8.0
Pros: The car and service was good.
Cons: I was not aware of the $200 deposit policy. It wasn't a problem but would like to have known ahead of my visit.
review from
-
6.8
Cons: The counter was difficult to find. Also my reservation that I made on Kayak was largely ignored and I had to correct the staff of the rental price based on the Kayak receipt.
review from
-
7.2
Pros: Beautiful truck at great price.
Cons: Pickup and drop off was extremely slow. Only one person ahead on pick up and their transaction took 15 min. Return had two people there, waited 5 min then dropped key in box. Normally like to wait for reciept. Truck nice but only vehicle available and was really hoping for a fuel zipper, since it was only me and had to drive 5 hrs.
review from
-
7.6
customer service
Pros: The gentleman at the counter was pleasant when we returned the car. Much better than when we picked up the vehicle.
Cons: Woman at counter appeared to have something else to do. Was rushing us, even though there wasn't another customer waiting. Offered us option for gas that was different than the price listed on the counter. When I questioned the receipt was charging us more than the price listed on the counter, she appeared perturbed and stated curtly, that I'd be saving a "whole dollar"
review from
-
7.2
Pros: I liked that the lot was right outside the door of the airport (no shuttle needed). I liked the actual vehicle (Jeep Renegade).
Cons: The directions on my Kayak rental print out had a much lower price for the week ($178) and stated that it was off-location and I would need a shuttle. I went up to the Dollar rep and showed her my reservation and she said this was the place and did not know why Kayak had that written on there. The price ended up being $360 something. Very deceiving!
review from
-
8.0
Pros: Serius Radio
Cons: To small for alot of money
review from
-
5.6
Nice but not clean
Pros: everything except:
Cons: Not washed at pick-up. Not cleaned out at picked up
review from
-
2.0
reservation was not honored!
Cons: They said that they were not taking reservations that were made that day, and that if I had a complaint, that it was not their problem as they were locally owned and could do what they want.
review from
-
2.0
Closed on arrival!
Pros: Nothing
Cons: The rental counter at Augusta airport was closed upon my arrival. I was not able to get the car I reserved. Had to get one from Budget, which was open.
review from
Where can I find Dollar car rentals in Augusta?
1501 Aviation Way, Dollar car rentals
Address
1501 Aviation WayPhone
+1 706 771 9027Top Tips For Renting a Car from Dollar in Augusta
- Economy rental cars from Dollar in Augusta are around 5% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Augusta
What is the most popular rental car from Dollar in Augusta?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Augusta.
How many car rental locations does Dollar have in Augusta?
Dollar has 1 rental location in Augusta. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Bush Field Airport (AGS)?
Yes
Does Dollar offer shuttle or airport pick-up services from Bush Field Airport (AGS)?
Yes
