10.0
Cons:There wasn't anything wrong with the service I got from Thrifty. The poor rating was intended for Kayak. Through this service I was able to reserve a vehicle that wasn't available. I don't know anyone that has nothing better to do than waste precious time online and on the road in an effort to find creative new ways to waste more of their time. Thank you Kayak for making just a tiny part of my life a complete waste. After all, I'm gonna live forever, right...Reviewed 2 Feb. 2021
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7.6
Cons:Had truck reserved for 3pm, didn't get the truck till 8 pm.Reviewed 25 Sep. 2020
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10.0
Pros:YesCons:Everything was greatReviewed 1 Jun. 2020
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2.0
Pros:Not a damn thingCons:Posting that there were limits to how far a customer could drive the vehicle rented rather than cause said customer to scramble on the day they were scheduled to leave. Pound sand Thrifty. Never again.Reviewed 7 Jan. 2020
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9.2
Pros:Staff is always friendly and helpfulCons:I dont like how whenever you get a suppliers choice vehicle they give you the smallest vehicle possible. I understand its a gamble but as a renter you want to try out nice cars at a decent price. I feel like this is just a way to cut cost so I won't be using that option anymore. The price was amazing but my husband an I are not twigs and the Ford Fiesta was good on gas but the tank is small and the car barley fit us and our luggage.Reviewed 24 Nov. 2019
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10.0
Pros:The staff was quick and friendly. No line. Offered deals and the blue chip membership.Reviewed 11 Nov. 2019
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9.6
Pros:Friendly and quick check out. Staff was amazing. This Van had it all!!!!Cons:Knowing about the 200$ deposit up front.Reviewed 20 Jul. 2019
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9.6
Pros:Friendly staff, took good care of me. Thanks.Cons:All was okay. There was a mixup with the bill, but I think it was fixed. Some charge that SATO would not pay for.Reviewed 24 Feb. 2019
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8.4
Pros:The vehicle was well maintained.Cons:Service person at checkout was a little rude.Reviewed 24 Dec. 2018
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8.0
Pros:It was very clean easy to drop off and pick up no problem with the vehicleReviewed 27 Jun. 2018
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7.6
Pros:The Thrifty Agent at the pickup was very courteousCons:The car was somewhat cramped because I couldn't move the steering wheel column upReviewed 27 Dec. 2017
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2.0
Pros:NACons:Thrifty did not have my car available. They offered me a truck which was too small to fit my family.Reviewed 25 Dec. 2017
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