10.0
Everything went smooth as butter. In and out in 5 minutes.Reviewed 15 Sep. 2021
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5.9
Cost $200.00 for a 1 day rental.Reviewed 30 Aug. 2021
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2.0
Pros:NothingCons:Have a car available. The rental reservation was worthless. Will never use again!!!Reviewed 21 Jun. 2021
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10.0
Pros:YesCons:If the car you want is available when you get there to pick up, not a similar oneReviewed 2 Jun. 2021
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2.0
Pros:Easy pick up and drop offCons:The cars speakers were messed up, the light for the clock and stereo system didn’t work, there was no back up camera. Most of all the steel light bugged me as I couldn’t see anything on there and then on the last day the light appears! So dumbReviewed 20 Apr. 2021
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10.0
Pros:Hertz has the friendliest employees. I had to change reservation a bit and they were happy to work with me. I will always rent cars from themReviewed 26 Jun. 2020
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2.0
Cons:I had a ride arranged to go pick up the car only to find out there were no cars available. Waste of time and money as well as not having a car next day for planned trip.Reviewed 18 Feb. 2020
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10.0
Cons:Everything was greatReviewed 16 Dec. 2019
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10.0
Pros:Pick up was quick and convenient. Overall experience was hassle free.Reviewed 7 Aug. 2019
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2.0
Worst rental experience everCons:The rental counter at the Bakersfield airport told me they had no cars available, however, two other people in the airport came up and told me they had been told the same thing but if you sat down and made an online reservation there would miraculously be cars. I tried this and sure enough, I drove off in a car. The laziness of the customer service agents to turn away customers is astonishing. The car I received was not the model I had booked and it had not been cleaned in quite awhile. The inside windshield was so dirty it was hard to see through at night and in the rain.Reviewed 15 Dec. 2018
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8.4
$10/gallon pre fill charge and did not inform mePros:Good clean car; Toyota Corolla. Efficient and friendly check in and checkout. Quoted weekly rate was goodCons:Surprise $9/gallon gas ore fill charge. Never explained. Discovered on my emailed receipt . Will contact Hertz between flights todayReviewed 1 Dec. 2018
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7.2
Pick up in Bakersfield CaliforniaPros:New carCons:I RESERVED a sub compact. When I went to pick up my RESERVATION I was told there were no cars and all they had was a van. Fortunately, the gentleman behind me was dropping off a Kia Rio and I was able to get that car. The PEOPLE there were great, sympathetic and worked hard to prep the car quickly. Your check in computer also gave the agent grief as it would not accept my postal code (I'm from Canada), necessitating a call to the supervisor for assistance.Reviewed 26 Oct. 2018
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