Book Hertz car rentals at Birmingham Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

6

4.0

NEVER ANY CARS FOR LATE NIGHT PICK UP. EVERYTIME PICK UP A CAR THERE IS A LONG WAIT.Reviewed 26 Oct. 2023

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2.0

Pros:NothingCons:The wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using HertzReviewed 30 May 2021

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2.0

Pros:They were clear that a lack of inventory and local conditions were the culprit.Cons:Had no cars so I didn’t get this rental.Reviewed 21 Feb. 2021

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2.0

Pros:The price of the rental.Cons:The car almost made me sick every time I had to drive it. It smelled very strong of cigarettes. There was no one at the drop off location or at the counter.Reviewed 9 Feb. 2021

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2.0

Pros:The man at the service desk for the pickup was extremely friendly and personable, and the only reason I didn’t feel entirely cheated by my experience.Cons:There is no mention of the additional security deposit at any point prior to making the reservation, even if you pay for the vehicle ahead of time, and they will attempt to force you into paying a cancellation fee if you’re unable to cover the surprise $200 deposit. Make purchasers aware, before wasting their time.Reviewed 8 Feb. 2021

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8.0

Pros:Easy return etc. Upgrading to a bigger car was nice.Cons:Nobody likes Dodges.Reviewed 16 Dec. 2020

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4.4

Cons:I reserved this car for pickup at a designated location and at a designated time, and then also for drop off at a designated location and at a designated time. At no point during my rental exprience - online or in person - did anyone inform me that the location that I'd selected for drop off was actually closed. I am still stuck with this vehicle until the location opens back up (it has been two days). I have tried repeatedly to get assistance through Hertz customer service and it has been a nightmare. So far, the best information I've received is an acknowledgment that the company screwed up, but that they intend to charge me for the days I've been stuck with this car with nowhere to return it. I want a refund -- this has been nowhere near worth it.Reviewed 26 Dec. 2019

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6.4

Pros:Very friendly staff. They were also very helpful and prompt.Cons:Less expensive would have been betterReviewed 30 Oct. 2019

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6.8

Pros:Oh the staff was great, the car was fine (despite the fact that the USB port was non-op)Cons:I could not add my Hertz Gold number to the reservation. Hertz said I needed to cancel the reservation, and re-book directly with Hertz if I wanted to add my Gold number. Of course I would have to lose the rate that I got through you. I'll be right back, I need to go flip my White Snake 8-track tape in my Firebird and comb my mullet...what is this, the 1980s?Reviewed 22 Oct. 2019

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4.0

Pros:The vehicle was great. Drove like a tank.Cons:I paid online and then got to the Hertz facility and they nickle and dimed me. I felt slighted. I am not sure that I’ll use Kayak again because of the experience with Hertz.Reviewed 15 Oct. 2019

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10.0

Pros:The staff was so friendly. I already had my reservation but wanted an upgrade. The car wasn’t ready but they worked as quickly as they could to get me a new contract while they got the car ready. In a short 15 minutes I had a beautiful Cadillac CTS and I was on my way. Thank you Hertz.Reviewed 6 Aug. 2019

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2.0

Pros:Drop off easyCons:Didn’t have car I reserved made me wait over an hour. Charged me more than was agreed. Awful!Reviewed 26 Apr. 2019

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More

• What is the most popular rental car from Hertz at Birmingham Airport?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz at Birmingham Airport.

• Where can I find Hertz car rentals at Birmingham Airport?

  5900 Messer Airport Hwy is the closest Hertz rental location to Birmingham Airport. The telephone number for this location is +1 205 591 6090.

• Does Hertz offer shuttle or airport pick-up services from Birmingham Airport (BHM)?

  Yes