Book Hertz car rentals in Birmingham

Reviews for Hertz in Birmingham

Recent reviews

Traveler rating

Wonderful

6

Very good

2

Good

1

Okay

3

Fair

1

Mediocre

0

Poor

23

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friendly staffpick up and drop

car was cleanpick up the car

location was closedrented a car

car availablewrong location

2.0

I was given misinformation on my rental that I had booked 8 days before. I had confirmed everything the night before pick up and was told everything was confirmed and ready for pick up. When I went to pick up the rental the reps told me something totally different regarding my payment that had already been pre-paid. I wasnt happen and on top of that didn't understand why I had to call and cancel the reservation when I was right there @ Hertz. I went to anther rental agency from there and had no problems gettin a rental from them.Reviewed 15 Mar. 2023

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4.0

Didn't get the car I wanted so I cancelled the rental and had trouble getting KAYAK to make a refund. Rent direct not through KAYAK.Reviewed 17 Feb. 2023

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6.0

Pick up was a group of unfriendly unprofessional ladies Who apparently hate their job. Drop off was more the same at the same location. Birmingham,Al airportReviewed 4 Feb. 2023

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2.0

Hertz pick up location agent was NOT helpful. When I arrived he told me he had NO car for me to rent. I was able to get a vehicle only because of my luck and ability to work things out. A customer showed up to return a vehicle and I suggested to the agent he let me take that car. He allowed me to take the car without a full tank of gas and a dirty interior. I was late for a meeting and took the car "as is". This is no way to run a car rental agency.Reviewed 28 Jan. 2023

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2.0

The pick up and drop off process. No inspection done prior to leaving and having to drive vehicle out of gate myself. Incorrect gas mileage listed on paperwork. Employee not opening office on time due to being late.Reviewed 24 Jan. 2023

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2.0

The windshield wipers didn’t work and the car smelled of cigarette smoke.Reviewed 14 Jan. 2023

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10.0

All went well. Great group of employeesReviewed 28 Dec. 2022

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2.0

The rental was arranged through Kayak, so I’m not sure if Kayak or Hertz is the problem here. The arrangement I made through Kayak wasn’t even available because the drop-off location wasn’t open on the selected day. Even worse, the car I selected wasn’t even available at the pickup location. Even I though I paid for a rental car, I never actually used one. I had to arrange different plans since time was a concern. Again, I’m not sure who’s responsible for this mixup but these are issues that shouldn’t happen when making reservations. I’m guessing there should be better communication between Kayak and the companies they’re working with.Reviewed 5 Dec. 2022

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2.0

Called 20 mins before time of pickup and said they didn't have any cars, even though rate said guaranteed and was paid for in advance. Asked local office when they might have a car for my employee and they said, try back in 4-5 days! umm. no, bud that won't work!Reviewed 16 Nov. 2022

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2.0

The car was like a go cart. The passenger rear view mirror didn’t work, there were dents and scratches, with rust, the dashboard lights were so dim they were unreadable at night, and the tire pressure light was on because the tires were low on air. The drop off was so crowded they just told us to leave the keys in the cup holder and they’d deal with it later. Never had so many issues renting a car or the having a car with so many issues. It was supposed to be a Ford Focus or similar. It was a Mitsubishi Mirage with the bare minimum. Not a great experience. I rented from VIPCars earlier in the week for less $ and got a Ford Fusion that had no mechanical issues. This rental with Hertz through Kayak was terribleReviewed 20 Aug. 2022

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2.0

I purposely rented a van for space. During my flight to Birmingham, I had a voicemail left telling me that my confirmed van was not available. They "upgraded" me to a smaller vehicle and one with worse gas mileage. Caused me a lot of hassle due to the smaller size. I rented a van because I needed the space and would be carrying items. I would not have used Hertz if I had known a van was not an option. What's the point of a confirmation when it's actually not confirmed????Reviewed 8 Aug. 2022

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4.0

Payment has gone wrong they reservated to much on my creditcard. Cant get in contact with them because of the weekendReviewed 6 Aug. 2022

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• Has the Hertz rental car policy in Birmingham changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Birmingham?

  On average a rental car from Hertz in Birmingham costs C$ 54 per day.

• What is the most popular rental car from Hertz in Birmingham?

  Luxury (BMW 5 Series or similar) is the most frequently booked rental car type from Hertz in Birmingham.

• How many car rental locations does Hertz have in Birmingham?

  Hertz has 4 rental locations in Birmingham. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes