Book Thrifty car rentals in Birmingham

Birmingham, AL, United States
10 Oct — 17 Oct
Same drop-off
Birmingham, AL, United States
Mon 10/10
Noon
Mon 17/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
", easy pick up."(in 959 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
" is horrible."(in 203 reviews)

Reviews for Thrifty in Birmingham

Overall Rating7.1 GoodBased on 54 reviews
Cleanliness
7.6
Comfort
7.6
Overall
6.9
Pick-up/Drop-off
6.3
Value for money
7.3

Recent reviews

Traveler rating
18
5
8
5
0
Find reviews that mention:
4.0
Cons:A REFUND ON MY CANCELLATIONReviewed 17 Oct. 2020
review fromkayak
10.0
Pros:YesReviewed 29 Jun. 2020
review fromkayak
10.0
Pros:staff was very friendly and helpful - even to recommend a place to have lunchReviewed 14 Mar. 2020
review fromkayak
9.6
Pros:Staff was very helpful.Cons:Reduce the different location drop off fee.Reviewed 23 Dec. 2019
review fromkayak
10.0
Cons:i need info from the first week rental through Kayak for insurance reimbursement and I can not get someone to email me back from kayak.Reviewed 4 Apr. 2019
review fromkayak
8.0
Cons:Funky entertainment system was too difficult to navigate.Reviewed 22 Oct. 2018
review fromkayak
6.0
Cons:Upon our return ... no one was at the booth.. we waited 5 minutes and finally a security guard walked over to advise us to go in side. No one at the counter waited 15 minutes. asked all other counters if they knew where someone was... nothing! then finally she came in, she says nothing, takes our contract and proceeds to say our final bill is 166.dollars and I said "no.. it is 65.81 bill is. and she says "no ma'm you're late and this is what the bill is now be cause you're late" I am not happy and my husband said we can't help no one was at the booth and you certainly were not here for quite a while. I then became upset and said I wanted to see her manager. she then said, well I could have adjusted it but because of your STANK ATTITUDE, I am not. The bill is 166.23. She kept repeating my bill is what it is because of mt STANK ATTITUTDE. She said this 3 times. I recorded her conversation and am going to follow up with Corporate. I will never rent from Thrifty again. Was I upset..., YES don't almost triple my charges and expect me, the consumer to be happy about it when I was 4 minutes late because they were not at the booth! The young man on our pick up was very personable and courteous.Reviewed 7 Aug. 2018
review fromkayak
3.2
Not a good experirencePros:The rate I was quoted onlineCons:The rate that i was charged when I got to the counter was nearly double what I was given online. The car was not clean. someone water bottle was in the cup holder. Front windows were greasy like they haven't been cleaned in months. The drop off was not staffed and disorganized, car lined up and no one checking them in. I waited and no one showed up and I walked away and dropped the keys at the counter.Reviewed 27 Jul. 2018
review fromkayak
5.2
BlahPros:Drop off was smooth. That was the best part. LolCons:Car seats were filthy and there was a computer issue during pickup which created a 30 minute delay to my road trip. Also cars are hard to find. An employee should escort customer to vehicle. I spent 10 minutes walking in circles looking for it.Reviewed 25 Jul. 2018
review fromkayak
6.0
Rude customer servicePros:Car was great. 39 mpg. Held all of us well.Cons:Getting the car was a bear. Local phone was inoperative. Can't designate spouse as an authorized driver.Reviewed 11 Jul. 2018
review fromkayak
10.0
Brand new car, awesome valuePros:Super fast and efficient check-out. Counter person was pleasant and informative. Had the car for 20 days and it was a real joy to drive a brand new car.Reviewed 9 Jul. 2018
review fromkayak
9.2
Pros:I had a great experience with Thrifty. Agent Massetta Jordan was very accommodating. Our car wasn't ready during pick up. She kept checking on us and assuring us that our car would be ready shortly. She apologized for the wait made sure we were good to go when it car was ready. Thank you Ms. Jordan for good customer service. I didn't mind the wait due to your customer service skills and expertise.Reviewed 25 Jun. 2018
review fromkayak

Where can I find Thrifty car rentals in Birmingham?

5600 Airline Drive, Thrifty car rentals

Address

5600 Airline Drive

Hours

Saturday08:00 - 22:00
Sunday08:00 - 22:00
Thursday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Friday08:00 - 22:00
Monday08:00 - 22:00

Phone

+1 877 283 0898

Address

2508 5th Avenue South

Hours

Saturday09:00 - 12:00
Thursday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Friday07:30 - 18:00
Monday07:30 - 18:00

Phone

+1 205 320 2533

FAQs about renting a car from Thrifty in Birmingham