Book Payless car rentals in Birmingham

Reviews for Payless in Birmingham

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

7

6.0

The vehicle I rented was in rough shape. The brakes weren't working well and it had body damage on it. Customer service was good at pickup.Reviewed 22 Mar. 2023

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2.0

The van was broken. Windshield had black tape and flap with noise throughout the trip. The van was flithy when I picked it up.Reviewed 8 Jun. 2022

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2.0

The car smelled of smoke to the point that we had to keep the windows open the entire time we had the vehicle.Reviewed 2 Feb. 2022

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10.0

The rental from BHM airport was simple. The minivan was just what we neededReviewed 22 Dec. 2021

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8.0

The car I used was in good condition and had great gas mileageReviewed 10 Dec. 2021

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1.9

The check in was horrible!!!! We were in line for about 11/2 hrs. There was one person working having to do all aspects of the job. She did an excellent job with customer service.Reviewed 5 Oct. 2021

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1.9

The best thing about this experience was the Manager the next day. We got our car the first day, not the right one. Our car was sold/overbooked. It died within using the car within 20 miles. Had to get it towed, service rep said we would have to incur the costs? Making us freak out for a moment. Manager fixed it and gave us a car and it worked for the rest of the weekend. Very upsetting to have this happen and its a real shame.Reviewed 2 Oct. 2021

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1.9

They lied and refused to give me a vehicle that I paid to rent. Totally unapologetic. Terrible customer service. Seeking a refundReviewed 23 Sep. 2021

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1.9

Wouldn't rent me the car.Reviewed 20 Sep. 2021

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7.9

Good value for price; pick up was straightforward.Reviewed 8 Sep. 2021

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2.0

Pros:Newer car and cleanCons:The Payless was closed and Avis had many issues with the Initial rentalReviewed 19 Apr. 2021

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8.4

Pros:Pickup counter was a challenge, drop-off was easyCons:Better integration with AvisReviewed 23 Dec. 2019

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• Has the Payless rental car policy in Birmingham changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Birmingham?

  Luxury (BMW 5 Series or similar) is the most frequently booked rental car type from Payless in Birmingham.

• How many car rental locations does Payless have in Birmingham?

  Payless has 1 rental location in Birmingham. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes