Book Payless car rentals in Birmingham

Birmingham, AL, United States
29 Sep — 6 Oct
Birmingham, AL, United States
Wed 29/9
Wed 6/10
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Birmingham

Overall Rating7.1 GoodBased on 35 reviews
Value for money

Recent reviews

Traveler rating
Find reviews that mention:
Good vehicle; counter personnel was lacklusterPros:The vehicle met my needs at a very good price.Cons:The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.Reviewed 17 Apr. 2016
review fromkayak
Pros:Newer car and cleanCons:The Payless was closed and Avis had many issues with the Initial rentalReviewed 19 Apr. 2021
review fromkayak
Pros:Car was clean, new, and a good price.Cons:There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick upReviewed 20 May 2019
review fromkayak
Not greatPros:The check in/check out was goodCons:The car was older, 2014-15, it had been sprayed with cleaner a million times and it didn't have a fob for alarm, etc. it looked like an older company car. The money was good for the price but I wouldn't do it again. The nice thing about renting is testing out new cars and this was like test driving an old car with almost 50K miles on it.Reviewed 19 Sep. 2016
review fromkayak
Pros:Very clean car for half the price of competitors.Cons:n/aReviewed 20 Jun. 2016
review fromkayak
Pros:Great car. Easy transaction. Great priceReviewed 23 Aug. 2016
review fromkayak
Pros:Nothing at allCons:Policy regarding debit/credit cards. $200 hold and credit check asking for my SS number. No way I'm giving that out to rental desk. Keep your cars, I'm never going to rent with Payless again. I didn't this time since I cancelled at the desk.Reviewed 15 Dec. 2015
review fromkayak
Cons:Slow, unmotivated staff.Reviewed 14 Nov. 2016
review fromkayak
Good ExperiencePros:Helpful and friendly staff that were willing to answer questions. The entire process was smooth.Reviewed 21 Aug. 2016
review fromkayak
Pros:Nice car- clean, new, updated, drove well. Nice color.Cons:Unable to change reservation/drop off location. No dedicated personnel at airport for dropoff- had to park, record information, and go in to hand keys to desk/wait for receipt. Every other rental company had a drop off office and people collecting keys/info outside. Signage was also unclear.Reviewed 5 Jan. 2016
review fromkayak
Pros:Price was good and the car ran well.Cons:I rented a "mid-size car" that turned out to be a two-door. The car stank and the upholstery was stained.Reviewed 4 Mar. 2017
review fromkayak
Awful and embarrassing.Pros:NothingCons:Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.Reviewed 11 Apr. 2016
review fromkayak

Where can I find Payless car rentals in Birmingham?

5900 Messer Airport Hwy, Payless car rentals


5900 Messer Airport Hwy


Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00


+1 205 591 7020

Good to know

Most popular location

5900 Messer Airport Hwy

Most popular car type


Top tips for renting a car from Payless in Birmingham

  • Intermediate rental cars from Payless in Birmingham are around 9% cheaper than other car types, on average

FAQs about renting a car from Payless in Birmingham

  • As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Payless in Birmingham.

  • Payless has 1 rental location in Birmingham. Take a look at our Payless rental location map to find the best rental cars near you.

  • Yes

  • Yes