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2.0
First car I was given had nonstop electrical problems. The CarPlay wouldn’t work and then ultimately an electrical failure rendered the car useless. After several hours, which caused me to miss a critical meeting, I secured a replacement vehicle. The lift gate on that one had to be forced open and closed. When I returned it, the attendant said, “they knew about that.” Won’t ever be using Avis again.Reviewed 6 Feb. 2023
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6.0
Reservation cancelled the day before rental due to lack of cars. Made a different reservation and had a 45 minute wait at the reservation counterReviewed 31 Oct. 2022
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10.0
Could have used a GPSReviewed 24 Oct. 2022
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10.0
Check in and check out was easy. There was a car waiting for me and it was even nicer than I reserved!Reviewed 12 Oct. 2022
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2.0
Horrible experience. No car received.Reviewed 12 Oct. 2022
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2.0
I couldn’t get the carReviewed 2 Oct. 2022
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10.0
ease of in out serviceReviewed 22 Aug. 2022
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2.0
The customer service was not good at allReviewed 8 Aug. 2022
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4.0
Dirty car in poor condition.Reviewed 30 Jun. 2022
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10.0
Avis is fine, but the Kia Sportage has absolutely no get up and go. Several times wanted to pass going uphill and there was nothing, no response from the car at all until I floored it. The head rest was not adjustable and kept my neck at a painful angle the entire trip. Get something else. The check-in and check-out process couldn't have been easier though. Avis should have done a walk-around with me before we took the car. They just gave me a key. There were several scratches on the back bumper, sticker goop on the front left quarter panel, and the front tag (Illinois plates) looked like someone had tried to remove it. We bent it back into place. There was a large ding in the driver's side windshield. Would have been nice to know they were aware of these things before we took the car.Reviewed 28 Jun. 2022
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10.0
Great vehicle, and friendly staff. One note about BHM airport- there’s no real “return” for cars- you just pull into the garage and park the vehicle in an Avis space, and go to the booth to turn in the keys,Reviewed 31 May 2022
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6.0
The cars weren’t ready. The list of people waiting to get a vehicle was long. Waited over an hour to get a car, that ended up being a different one.Reviewed 20 May 2022
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