Book Hertz car rentals in Bloomington

Reviews for Hertz in Bloomington

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

The only thing that was a con was the vehicle had been smoked in. We stopped and bought some vent air fresheners to help and all was good. Everything else was top notch.Reviewed 19 Sep. 2022

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8.0

Pros:Micheal was understanding enough to have me car for 30 extra minutes.Cons:Have my car ready at pickup timeReviewed 26 Jun. 2021

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9.6

Pros:Staff!Cons:It's unclear that when you pay online, your reservation cannot be changed to return or pick it up on a different day. Thankfully you can upgrade. The 1st car only had 1/2 tank. The upgraded car was full.Reviewed 15 May 2019

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8.8

CorollaPros:Ease of pickup and availability. Corolla was clean and easy to operate.Cons:‘Maintenance Required’ indicator appeared the third day we had the car. Returned the car on Sunday and was surprised office was closed. This was not explained to me and assumed I was to drop the keys off into the Express Drop Off box.Reviewed 22 Oct. 2018

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2.0

Worst experience everPros:The people in the road side assistance are wanderful.Cons:I rented an economy car, they gave compact one. It had an issue with alignment. And they replace it for me, the gave me a car without remote control or croess control. I didn’t really think they make such cars :( The lady took more money for the rental even thought I paid everything online. Her excuse was, I didn’t pay all taxes. How is that even possible?? The transaction clearly shows I paid taxes and I should her the email. But it didn’t change anything. I am actually considering canceling all my future reservation with them. It’s not worth it.Reviewed 27 Jan. 2018

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5.2

Pros:They changed the car when the original car was having very very stained seats.Cons:1. The original car had all seats very very stained. How can they think of offering such a car. 2. The new car was good from inside but exterior was full of scratches all around the car and lots of chips went off the front of the car.Reviewed 17 Jul. 2017

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10.0

Really An Excellent Rental ExperiencePros:This was my first time renting from this Hertz location. The staff were friendly and responsive. The car was clean and ready. The customer service rep explained everything and told me how to return the car on a Sunday. (Hopefully I did it correctly! :-)) I'd definitely rent from this location again.Cons:Nothing comes to mind in relation to needing improvement (not liking).Reviewed 15 May 2017

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10.0

BEST DEAL EVER!!Pros:I got my rental for $12/day, which was great..and then when I arrived to pick up my car from Hertz I also received a FREE UPGRADE! So I ended up with a full-size car for $12/day. The service I received at Hertz was professional and friendly. All in all, one of my best rental car experiences from start to finish!Cons:There was nothing I didn't like!Reviewed 25 Apr. 2017

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10.0

Pros:Reserved a small car. Ended up with small SUV. NiceReviewed 19 Mar. 2017

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10.0

Great Service at a Great PricePros:EverythingCons:NothingReviewed 9 Feb. 2017

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8.0

Hertz was Great -Pros:No wait at the Hertz counter. Friendly and efficient rep. The only problem was that they didn't have any record of my reservation thru Kayak. Not sure who's side the glitch was on and thankfully I had a copy of my reservation on hand. They didn't miss a beat, gave me exactly what I'd been promised. I would give them 5 stars if they had my reservation, would not have been happy if they didn't have a car for me as it's a smaller market.Cons:Didn't have a record of my reservation, otherwise a 5 star experience.Reviewed 30 Jan. 2017

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10.0

Easy, fast pick-up, and drop-offPros:The customer service was efficient and friendly at pick-up and drop-off and they were conveniently located at the airport!Cons:Nothing-everything was great!Reviewed 7 Nov. 2016

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• 5.9 /10Budget Car Rentals at Bloomington

• Has the Hertz rental car policy in Bloomington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Bloomington?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Hertz in Bloomington.

• How many car rental locations does Hertz have in Bloomington?

  Hertz has 2 rental locations in Bloomington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Bloomington-Normal airport (BMI)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Bloomington-Normal airport (BMI)?

  Yes