Book Hertz car rentals in Bordeaux

Reviews for Hertz in Bordeaux

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

Upon arrival to pick up the rental car, I was 30 min early to the scheduled pickup. Because I was early, no one could open the reservation and that I would have to just wait until my scheduled time. I was told that no one in the agency, including the manager, could assist and that if I wanted I could have a "new" reservation for more than double the reserved amount. Then after waiting until the time and finally getting the car, I realized I had been lied to and that the gas tank was no full as reported but rather about 3/4 full. Since they charge more than double the avg price of gas for any difference, this discrepancy is ridiculous.Reviewed 29 May 2023

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4.0

i needed to switch from electric to gas, and i was charged very high rates for the switchReviewed 3 May 2023

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2.0

It was probably the worst experience in renting a car. The manager was trying to up charge, so from 168 originally booked at Kayak the final price became 570. We ended up walking awayReviewed 19 Apr. 2023

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10.0

The location of the Hertz rental agency in Bordeaux Gare St Jean does not have enough signs for the parking garage ( circled about 2-3 times) and for the location of the office. Please get signs and provide exact directions to the parking garage. Thank you.Reviewed 21 Mar. 2023

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8.0

wish the car was less used/abused, and quicker pick up at the pick up spotReviewed 31 Oct. 2022

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10.0

This was a really easy rental experience and the staff were friendly and helpful. My security deposit was returned promptly after I returned the carReviewed 5 Aug. 2022

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2.0

Charged me $130 to clean the car at drop off. Over years and years, I’ve never been charged for cleaning. Had I known, I would have pulled off and vacuumed it myself for $5. Didn’t want to miss my flight, or I’d have done it. The staff were great, but the cleaning fee is completely out of the ordinary.Reviewed 30 Jul. 2022

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2.0

Because of an error on Kayak and terrible customer service from Hertz an entire day of our honeymoon was ruined as we were stranded in rural France. We booked an automatic vehicle via Kayak. Hertz told us that wasn't true and said it would cost nearly $100 more to get a gas vehicle instead of an EV. We were told that there would be plenty of locations to charge the car with the key fob, so we said we would take the EV. Of note, the New Motion App we were told to download to locate charging stations did not work. As we drove to our appointment at Remy Martin in Cognac, the vehicle lost its charge very quickly. After our tour we went to 2 different locations to charge the vehicle, except that both of these locations required subscriptions so we could not charge our car here. The two closest New Motion stations were outside the range of the car. We tried to call the rental agency multiple times, but each time the service hung up on us. As we looked for other locations to charge, we then called the Hertz Roadside Assistance helpline that took over an hour to get an agent. Once we finally got an agent she could not tell us where the other New Motion-compatible charging stations were. She was using google maps, the same as we were, and recommending stations that required subscriptions. Finally in a small town outside of Cognac we found a local hertz agency that was able to direct us to a small grocery store with a charging station. However it took over 4 hours to charge the vehicle to a point that we had enough range to drive it back to the agency. We missed 2 winery tours that we had booked because of this and spent an entire day of our honeymoon stuck at a grocery store in a small rural town.Reviewed 22 Jul. 2022

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10.0

The only problem is no after hours drop off. Otherwise fantasticReviewed 8 Apr. 2022

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6.4

Pros:The car was recent, cheap, and drove really well The staff did their best to helpCons:The waiting time at the airport was pretty long both on pickup and dropoff The car had a lot of marks of dirtiness inside and outsideReviewed 9 Sep. 2019

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4.4

Cons:There was zero signage for drop off. Missed my train because I spent 30 plus minutes looking for the location.Reviewed 2 Jun. 2019

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4.8

Drop-off charge or prepayment?Cons:- Although I had prepayed the rental cost, I was told I needed to pay a "drop-off" charge which is "never" prepayed. That charge would have doubled the total cost of the trip. I did not accept it, and finally managed to go with the prepayment bill, but the rental car agent became very moody after this. - The rental cars in France are supposed to have some accessories such as a warning triangle, extra light bulbs and a blue parking card. I only found the first item in the car. - The water tank for windshield wiping was empty. Which I only discovered when the birds made a mess on the windshield. The day after, I had to use soap and hot water to clean the window. Without this, the visibility was very poor at sunset time.Reviewed 12 Jul. 2018

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• Has the Hertz rental car policy in Bordeaux changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Bordeaux?

  On average a rental car from Hertz in Bordeaux costs C$ 74 per day.

• What is the most popular rental car from Hertz in Bordeaux?

  Mini (Fiat 500 or similar) is the most frequently booked rental car type from Hertz in Bordeaux.

• How many car rental locations does Hertz have in Bordeaux?

  Hertz has 6 rental locations in Bordeaux. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Bordeaux airport (BOD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Bordeaux airport (BOD)?

  Yes