2.0
The people at the desk were rude.Reviewed 27 Jul. 2023
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10.0
Comfortable auto . Easy pickup and return. Very friendly staff.Reviewed 9 Oct. 2022
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10.0
Great rental personReviewed 14 May 2022
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10.0
Customer service. Everything was excellent!Reviewed 6 Apr. 2022
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10.0
The Jeep was perfect for my application.Reviewed 11 Feb. 2022
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10.0
Pros:Entire process was flawless. Staff was super nice. Would recommend highly.Cons:No concerns.Reviewed 5 Jul. 2021
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6.0
Pros:Staff was amazing!Cons:Car had issuesReviewed 19 May 2021
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5.2
Pros:The staff at the rental counter was helpful.Cons:I rented a middle size SUV and was given a Subaru Outback hatchback. I don't consider an Outback a middle class SUV, however, it is a nice, fuel efficient vehicle, and was not going to complain. The rear hatch would only go up part way, so I asked the person at the counter how to correct this issue. They said there is a camera on the back, and the hatch will not go up all the way if I (or something else) am in the way. The actual reason is that the rear hatch can be programmed to only go up part way, which I learned on YouTube. The car was picked up in Casper WY and returned in Omaha NE due to the nature of my work traveling from one location to the next. I then found out that there is a $500 fee to drop off the vehicle at a different location. I was blown away by how expensive this was. It made my stomach feel a little upside down when I heard about this charge. Enterprise charges $200 for the same service. Had I known about this fee, I definitely will have rented from a different company.Reviewed 2 Nov. 2019
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7.2
Pros:It was all easy.Cons:I don’t understand how I had to pay for almost $40 worth of gas in a car that had a half a tank and has a 12 gal tank at $2.69 a gallon.Reviewed 13 Jul. 2019
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10.0
Excellent service and vehiclePros:The Lady at the counter was extremely proficient and very friendly! It was snowy and the car got around great!Reviewed 29 Dec. 2018
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2.0
Absolutely no service. Windshield shattered by rocks from truck 80 milCons:Could not get replacement car. Road side service non responsive. Were sent hertz location that had been closed for over a month. Had to drive w broken windshield, ie shattered and cracked. Crack kept expanding. Nevervrent from Hertz again.Reviewed 19 Jul. 2018
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2.0
Online bookingPros:Nothing. The site kept kicking me out of one-way rental. After I felt that I had secured a one-way rental and had booked the car, the confirmation sent back the fact that the car was to be returned to the pickup site. I didn't use the reservation and went to National instead.Reviewed 17 Aug. 2017
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