Book Hertz car rentals in Cologne

Reviews for Hertz in Cologne

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

I was told at the counter that I hired the car without insurance while my contract was saying that it had basic insurance. I was given the three options at the counter: 1- Pay over 700 euros for insurance at the counter 2- dont get the car and lose your car rental payment of nearly 300 USD 3- Take the car and sign a a document that if anything happen to the car i should pay full amount up to 40000 euros.Reviewed 29 Mar. 2022

review from

10.0

I ended up paying more than I had banked on. I purchased insurance at the counter, which wasn't an option in the online booking, and turned out to be several times the rental. But the car was clean modern and easy to use, and the staff where helpfully.Reviewed 6 Nov. 2021

review from

4.0

over charged me by 60 euros. Added all kinds of fees that were not on the original reservation...and apparently it's fair game because I paid at the counter...Reviewed 20 Oct. 2021

review from

1.9

The staff was so incompetent that we canceled our pickupReviewed 25 Sep. 2021

review from

1.9

Hertz said the price we had from kayak was too cheap and they asked 500 euros more. In the end we didn't get the car.Reviewed 5 Sep. 2021

review from

1.9

The location is out of the way and staff is not helpful or friendly at all.Reviewed 20 Aug. 2021

review from

10.0

Pros:PriceReviewed 1 Jul. 2018

review from

2.0

Pros:ShameCons:Ladri!Reviewed 21 Jun. 2018

review from

6.4

It was just scam.Pros:At the beginning the lady was not aware of the booking. Then she found the booking. Bu she told me that there is no insurance for rental period. And after a little argument I had to add an insurance for full coverage. The rent was around 180Euro but the insurance for 4 days was around 370 Euro. Which makes totally 550 Euro. Also some more for the guarantee and totally I made 800 euros.... I hated this....Cons:The whole pricing... Awareness...Reviewed 8 Dec. 2017

review from

10.0

Pros:long walk from where the car was rented to where it was parked in the garage, exp when 2 of us pulling 3 suitcasesCons:somewhat difficult locating exactly where the rental was at the Cologne/Bonn airport when we dropped off my German relatives.Reviewed 11 May 2017

review from

More

• 6.6 /10Alamo Car Rentals at Cologne
• 6.4 /10Enterprise Rent-A-Car Car Rentals at Cologne

• Has the Hertz rental car policy in Cologne changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Cologne?

  Standard (Volkswagen Tiguan or similar) is the most frequently booked rental car type from Hertz in Cologne.

• How many car rental locations does Hertz have in Cologne?

  Hertz has 5 rental locations in Cologne. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Köln/Bonn airport (CGN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Köln/Bonn airport (CGN)?

  Yes