Book Hertz car rentals in Columbus

Reviews for Hertz in Columbus

Recent reviews

Traveler rating

Wonderful

8

Very good

2

Good

2

Okay

0

Fair

0

Mediocre

0

Poor

8

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2.0

The worsed car hire I’ve ever come across, plane was 30 mins late no one on the desk when we arrived on a Saturday evening 8.30pm so was stuck at the airport with not a clue what to do, a bus driver came to our rescue, by taking us to a nearby hotel. With the extra cost of over 300 dollars which wasn’t in our budget but had to be paid, unless I’m desperate I won’t be using Hertz again when we travel. The car was fine once we got it and no discount for getting it a day later ☹️Reviewed 7 Jun. 2022

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10.0

The gentleman that processed the rental return was friendly and professional. A good guy.Reviewed 19 May 2022

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10.0

Great customer service at the counterReviewed 18 May 2022

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10.0

Very easy to pick up and drop off. Staff was great and friendly.Reviewed 9 Apr. 2022

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4.0

Hertz has the tendency to rent damaged cars. They check them with you when checking out. I now take pictures of the car before I leave. On this rental the return guy was saying 'there is a dent here' at which time I showed him the picture I took before I left the pick up location. This is not the first time they have done this. BEWARE!!Reviewed 26 Mar. 2022

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2.0

They inspect the car and after that they try to make u pay for something you dont do it. And report as exident damaged with no proofReviewed 18 Jan. 2022

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2.0

I did not rent the car from this location. Upon arrival, attendant required proof of own car insurance. I do not have own car or insurance, which is why I was renting the car. The alternative provided was $40/day for complete insurance from the location itself. I rent cars very often - this has never been a requirement before as my credit card offers great insurance coverage.Reviewed 2 Dec. 2021

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4.0

Hertz still charges an extra daily fee to add a spouse as an authorized driver. Luckily it looks like a lot of car rental companies are moving away from this, but it's ridiculousReviewed 1 Dec. 2021

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8.0

There was an extra charge for a second (spouse) driver which I don’t think we have ever had from another company. When I looked back at the agreement it did mention additional charges for another driver but didn’t say what they were (13$/day). I would have looked at another rental company if I had been aware upfront (like, the info not buried in the middle of the rental agreement) as it did push the price much past the competition’s price. The car was nice, clean, etc.Reviewed 22 Nov. 2021

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10.0

A little high priced fir a one day rental, otherwise clean car. No ‘cleaning product’ odor which was nice!Reviewed 5 Nov. 2021

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1.9

I requested an email receipt, which I still haven't received almost a week later. Also, I asked about an upgrade and was told it was $20 more, but my credit card was billed for more than that increase, so it appears I was lied to at the counter as well. Unfortunately, National didn't have any cars available for my travel dates, but I'll be avoiding Hertz in the future.Reviewed 2 Oct. 2021

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7.9

the drop off was scheduled for 10pm. i got there and the place closed at 10pm. in the rental agreement it did not say the hours of operation. i was not able to return the car, and now my plans are all screwed up. otherwise it was a great experience. i am sorting out the aftermath now.Reviewed 23 Jun. 2021

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• Has the Hertz rental car policy in Columbus changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Columbus?

  Economy (Mazda Mazda2 or similar) is the most frequently booked rental car type from Hertz in Columbus.

• How many car rental locations does Hertz have in Columbus?

  Hertz has 9 rental locations in Columbus. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Columbus airport (CMH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes