Book National car rentals in Columbus

Reviews for National in Columbus

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

1

Okay

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Fair

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Mediocre

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Poor

2

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10.0

Customer services was top notch. Andrea from National was great - very friendly and gave her business card in the event anything went wrong. Pick up and drop off were both easy and enjoyable.Reviewed 20 Apr. 2022

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10.0

Much better price than other vendors.Reviewed 15 Jul. 2021

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7.9

National was just fine in terms of all the pick up/drop off functions, I'd use them again. But currently the price for a car is way out of proportion. It could have been due to the July 4th weekend, but I'll start looking for alternatives when I can!Reviewed 13 Jul. 2021

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10.0

Pros:car was great. Hyundai Accent. staff helpful.Cons:its getting pricey to rent a carReviewed 21 Jun. 2021

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4.8

Pros:I waited two hours to pick up a van . They didn’t even appreciate my time saying thank you so much or didn’t even give me discount for it. I didn’t the reservation and still they didn’t have a car ready for me . Not happy with service at all . Please let me know if you want to talk to me . My email address is puspadhital92@gmail.comCons:At least give a customer discount if they waited couple hours . Oh also , car condition was poor . Looks like they didn’t do an alignment in while and brakes were making a wired sound .Reviewed 21 Sep. 2020

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2.0

Cons:Poorest management and the stuff needs more trainingReviewed 6 Aug. 2020

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3.2

Cons:I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.Reviewed 2 Jun. 2020

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10.0

Pros:Staff was very friendly and the drop off super easyReviewed 2 Dec. 2019

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6.0

Pros:Staff was definitely friendly and welcoming and made the entire process effortlessCons:The car absolutely reeked of cigarette smoke. When choosing the SUV, I had only a few options, and I entered two different ones, both reeking. I just had to choose one and go with it, clearly keeping the windows down during all three days (despite the heatwave). The smell did not go away!Reviewed 21 Jul. 2019

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5.6

Pros:Friendly staff, easy pickup/ drop offCons:Smoky car! Gross.Reviewed 1 Apr. 2019

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10.0

Pros:No wait, clean car, easy access coming and going.Reviewed 27 Nov. 2016

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10.0

Great deal, no troublesPros:I got a great deal through Kayak for a bigger size then I'd ever normally rent (standard) and was able to go from CMH to drop off at CLE which was really convenient and didn't get hit with exorbitant fees. I had a very early AM flight and the after hours drop off worked perfectly.Cons:Really all went smoothly-nothing to complain about.Reviewed 4 Aug. 2016

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• Has the National rental car policy in Columbus changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• What is the most popular rental car from National in Columbus?

  Economy (Mazda Mazda2 or similar) is the most frequently booked rental car type from National in Columbus.

• How many car rental locations does National have in Columbus?

  National has 1 rental location in Columbus. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Columbus airport (CMH)?

  Yes

• Does National offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes