Book Hertz car rentals in Concord

Reviews for Hertz in Concord

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Wonderful

2

Very good

0

Good

0

Okay

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Fair

0

Mediocre

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Poor

2

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location was closedwrong location

4.0

The car smelled to the high heavens…cigarette smell is disgusting! The car needs to be balanced and tires aligned-it shimmied on the highway. There is a noise coming from tail pipe area. The woman in the office who gave me the keys (assistant manager, I think) was very cordial and pleasant. The office was off site from the airport, about 10-15 miles, but far enough that I needed to use Uber; a shuttle service or pick up from Hertz should have been available…better yet, Hertz should be on site. Their office on Concord Parkway is a dump!Reviewed 8 Aug. 2022

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10.0

Pros:Fantastic experience!Reviewed 15 May 2021

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2.0

Pros:I didn't like anything.Cons:Better customer service. The most important thing is to have a vehicle when it is confirmed. There should never be a confirmation without vehicles. I won't use Hertz again. Employee was rude and unprofessional.Reviewed 26 Apr. 2021

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2.0

Pros:didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Cons:didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Reviewed 1 Mar. 2021

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9.6

Cons:This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficientReviewed 22 Sep. 2020

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9.2

Pros:Yes, the staff was very helpful.Reviewed 7 Apr. 2019

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5.2

Pros:great economy. For a small car rode fairly smooth.Cons:One person taking care of cars. Floor seats had stains on them as well as a big stain on passenger side carpeting that they tried to mask with deodorizer..We waiting a half hour to return car to finally putting keys in box and leaving.Reviewed 2 Jul. 2018

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4.0

I’ll use a different company next timePros:Not muchCons:Pick up : gas tank empty had to immediately stop for gas, windshield smeared, no windshield washer fluid. No place to park when car dropped off. Had to call for assistance when tried to call a second time the phone would not accept calls. Drop off desk was closed at 5:05 pm on a Friday. I had scheduled for return by 6pm, no indication they would be closed and no mention of this when car was picked up. Had a bad experience with Hertz a few years ago. Tried them again but will avoid them going forward.Reviewed 12 May 2018

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10.0

Always great customer servicePros:I love renting my vehicles from here this is the only place I will rent from,I actually drive 30 plus miles to rent from here of course I can rent from other companies close to my home but I rather rent from here because I’m treated like a valued customer Sharon and John knows how to treat a customer right. Hertz concord is the only place I will rent from.Reviewed 11 Oct. 2017

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9.6

Pros:Good priceCons:The waiting time on the pick up was a little long but good staffReviewed 15 Aug. 2017

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10.0

Convenient locationPros:Car was available at local hotel for pickup and drop offReviewed 4 Jul. 2017

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6.4

Dog hairPros:The amount I paid and the fast service was great.Cons:The car was full of dog hair from the previous renter I'm assuming. When I first saw it I thought it was just a little but but oh noooo... it was everywhere!!! Like how did the clerk miss that??? Like what if I was allergic to dogs???? I had to rush and leave so I didn't have time to switch the car out.Reviewed 20 Apr. 2017

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• Has the Hertz rental car policy in Concord changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Concord?

  Economy (Toyota Yaris or similar) is the most frequently booked rental car type from Hertz in Concord.

• How many car rental locations does Hertz have in Concord?

  Hertz has 2 rental locations in Concord. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Douglas airport (CLT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes