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2.0
Customer service line for canceling was AWFULReviewed 24 Mar. 2022
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4.0
Pros:Drop off easy. It was not open. Pick up the staff were poor. I rented a SUV, they tried to give me a minivan. When I told the clerk this he ask me in a rude manner why I needed an suv. He then switched my to an suv gave me the keys and told me the car was outside to the right. 5 mins later I came back in and informed him that there were no vehicles fitting his description to the right. I informed him that there was a vehicle fitting that description at the left of the building.. at which he said then that's the one. This is the first time that I have rented a car (with the exception of at an airport) where a staff member did not walk me to the car did a basic inspection.Cons:Greet the customer like you would like to be greeted, show the client the to the vehicle and give a brief tutorial of some basic functions - like starting the car, adjusting the seat, the mirrors, - just some basic safety functions. It shows you care and perhaps the next time the client rents a car she/he may remember the professionalism at this dealer and price point would not be the only consideration in renting a car.Reviewed 5 Apr. 2021
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10.0
Pros:Staff was great, very friendly.Cons:location is hard to findReviewed 2 Sep. 2020
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10.0
Pros:The staff was friendly and very informative. The car was clean, good in gas.Cons:The car tires pressure was low.Reviewed 27 Jun. 2019
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2.0
Pros:Terrible customer serviceCons:Terrible customer serviceReviewed 10 Sep. 2018
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10.0
Pros:Car was exactly as expected, ran well, no problems; friendly helpful service people, no difficulties or delays.Reviewed 21 Mar. 2018
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10.0
Truckin!Pros:Great Toyota Tundra Pick Up Truck needed for a business opportunity. Located 3 miles from my office, very convenient. Enjoyed the Sirius XM radio stations.Cons:I had to return it.Reviewed 5 Oct. 2017
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10.0
Professional experiencePros:Quick, and clear on issues.Reviewed 20 Sep. 2017
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10.0
Best car rental experiencePros:Great people, upgraded to a Land Rover.Cons:NothingReviewed 22 Aug. 2017
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10.0
Jetted around in our Jetta!Pros:Friendly staff. Zoom! Zoom!Reviewed 13 Jun. 2017
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2.0
Horrible, wouldn't recommend renting from herePros:NothingCons:One of the worst rentals I have ever had. I travel for work, rented an economy car (am a hertz gold plus member as well) and ended up getting a little Yaris that wouldn't go over 60 mph. The doors had to be locked from the inside. Absolute nightmare. When I took it back after the rental was complete, the agent asked how things were and I told him what was wrong with the car. He was so nasty and argued with me for 10 minutes stating that a Yaris isn't supposed to go over 60 mph. I'm disgusted. He was so rude. I have never heard of a car, especially in America, not able to go over 60 mph. This is a first world country. Horrible experience hertz. I won't rent with you again.Reviewed 21 Mar. 2017
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5.6
Not used to getting well used cars from rental comPros:The cost was good for a one way rental. Most other companies had a fairly expensive surchargeCons:The car itself was well worn, with scratches and dents on nearly every panel of the car. It also sounded like it had been driven hard and not properly maintained.Reviewed 6 Mar. 2017
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