Book Hertz car rentals in Dubai

Reviews for Hertz in Dubai

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great experience

9.6

KAYAK Car Rental at HertzPros:It was perfekt and the Hertz people were friendly and helpful. Great!Reviewed 24 Apr. 2017

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3.6

Worse experience after 14 hours flight.Cons:Once I got to hertz to pick up my car, they had given away my car to Someone else and they didn't have my car the one I reserved. I was told I should be getting the same car I reserved maybe same day or day after. It was 7 days trip to Dubai. They double the money what I reserved online and I was told it was a computer glitch so they can't honor me the same price even though they gave me smaller car for time being and they never got me the same car I reserved and they double the price. I was very disappointed.Reviewed 18 Sep. 2016

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9.2

Pros:The pickup staff on the front desk outside the airport was bad and not give me any attention but another staff who showed me the car was excellent employee and showed me perfect service.Cons:Improving front desk staff especially the one outside the airportReviewed 20 Dec. 2019

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6.8

Pros:YesReviewed 5 Jan. 2020

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6.8

goodPros:value of moneyCons:waiting at the pickupReviewed 2 Jan. 2017

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10.0

Pros:Super easy and fast to drop off!Reviewed 18 Sep. 2017

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10.0

Pros:Trouble free experienceCons:NoneReviewed 8 Apr. 2016

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2.0

Bad customer service from Kayak and HertzPros:NonCons:I made a booking for a Lexus LS or similar and when I reached hertz offer they informed me that my booking was for Lexus IS. I contacted the Hertz office and they told me they cannot do anything. Also, contacted Kayak and the issue was not resolved. I received the worst customer service experience and I will never use Kayak to book again.Reviewed 3 Jun. 2016

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3.2

Bad carPros:Very bad condition plus the car I reserved was a Toyota Yates instead of being upgraded I was downgraded to Honda city which had terrible air conditioner and horrible wobble when approaching speed of 80km and aboveReviewed 20 Jun. 2017

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2.0

Cons:Since I rented through kayak on discounted rates I think that hertz was inclined to give me two year old car but I refused then they gave me a smaller car in same catagory.Reviewed 6 Jun. 2017

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7.2

Not fairCons:I rent the car for one day and u charged me 2 days. Not fair.Reviewed 8 Aug. 2018

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2.0

Was left carlessPros:Nothing unfortunatelyCons:I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!Reviewed 23 Jul. 2018

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• Has the Hertz rental car policy in Dubai changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Dubai?

  On average a rental car from Hertz in Dubai costs C$ 31 per day.

• What is the most popular rental car from Hertz in Dubai?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Dubai.

• How many car rental locations does Hertz have in Dubai?

  Hertz has 8 rental locations in Dubai. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dubai Intl airport (DXB)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dubai Intl airport (DXB)?

  Yes