Book Hertz car rentals in Frankfurt am Main

Reviews for Hertz in Frankfurt am Main

Recent reviews

Traveler rating

Excellent

2

Good

1

Okay

0

Mediocre

1

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car was cleanpick up and drop

car availablewrong location

pick up the carfriendly staff

rented a carcredit card

location was closednever rent

2.0

Bait and Switch - Rude & No Customer ServiceCons:I specifically picked my category because it said Mercedes, bmw, or similar. Driving the autobon with a German car was very much looking forward to and paid extra to enjoy. I was given a Nissan suv which is in no way similar to a bmw sedan. The attendants were very rude about the possibility of switching and told me they rarely ever actually have bmw or Mercedes. This is specifically what the site promotes. These are bait and switch tactics and made me look foolish in front of my girlfriend and her family. There are many options out there, and I will never rent hertz again.Reviewed 13 May 2018

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5.2

Insurance RequirementCons:The location demanded that I obtain insurance and pay USD 500 before they would give me the car since I did not have a copy of my insurance showing that rental cars were covered. Who cares a copy of their insurance disclosures? If I had known, I would have obtained a copy before I left the US. Thus, I had to call my insurance company at my expense and have them email a copy that I could then email to the renal counter. I will not use Kayak nor Hertz for a rental car again and will tell all of my friends to not use them also. Not happy.Reviewed 16 Jul. 2017

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10.0

Cons:Waze navigation systemReviewed 2 Apr. 2021

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10.0

Great carPros:Pickup was easy. The car was brand new...Reviewed 29 Jun. 2017

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6.4

Pros:Car was OK. Pick Up was OKCons:TERRIBLE attitude with your drop off personal (A lady). I went to the front desk to talk to the manager but he/she was at another terminal, so I just talked with one of the front desk personnel.Reviewed 22 Sep. 2019

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9.6

Excellent value, good servicePros:Rental worked out to about US 7$ per day for three weeks for a Ford Fiesta. Solid car and fun to drive. I took my Garmin GPS with a Europe map instead of having to pay to rent one, and it worked perfectly. Google Maps also worked fine in Germany and Amsterdam. Return and check in at the Frankfurt airport was quick and easy.Cons:I accidentally requested pickup at an in-town office in Frankfurt instead of at the airport. Had to take a cab to the office, but was able to to return the car to the airport for an extra 10 euro. That was my mistake, not Hertz's problem.Reviewed 18 Oct. 2016

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5.6

Pros:CleanlinessCons:They Give me another car , not even close to what i reserved !!! And the price was really highReviewed 28 Aug. 2016

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8.0

Pros:Good service. No hidden fees.Cons:Insane insurance costs.Reviewed 24 Oct. 2016

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7.6

Had to change vehiclesPros:Had a Ford Fiesta while in Europe. The car was good.Cons:After having the car for a short time, received an email that said I needed to return the vehicle so it could be returned to Ford. They knew how long I would have it, so why give me a vehicle that I need to exchange for another one. I did not have the additional insurance and the quote they gave was ridiculous it was thousands!! Hit a pothole that destroyed a tire and rim, that cost more than $600.Reviewed 26 May 2017

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6.4

Like riding in a HearsePros:The Mondeo is the worst car available for rentals. At slow speeds, the steering wheel vibrates like it's going to pop off. The sightlines are minimal in the rear. If you like riding in a hearse, you'll be satisfied with the Ford Mondeo.Reviewed 28 Aug. 2017

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10.0

Bring PROOF of Insurance from Credit CardPros:Staff was friendly during pickup and return. Car was brand new and a bit of an upgrade from what I paid for.Cons:I booked on Expedia and first thing the rep said is it's a problem. Then he asked if I had proof of insurance. Luckily I have experienced the nightmare with another rental company which tried to sell me expensive insurance I didn't need, I printed out the proof I requested from credit card. The rep was delighted and said now it's no problem and only one in 20 or so bring this. Hope it helps you when you travel.Reviewed 16 Jun. 2016

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2.0

Cons:EverythingReviewed 8 Apr. 2018

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• Has the Hertz rental car policy in Frankfurt am Main changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Frankfurt am Main?

  On average a rental car from Hertz in Frankfurt am Main costs C$ 39 per day.

• What is the most popular rental car from Hertz in Frankfurt am Main?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Frankfurt am Main.

• How many car rental locations does Hertz have in Frankfurt am Main?

  Hertz has 6 rental locations in Frankfurt am Main. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Frankfurt airport (FRA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Frankfurt airport (FRA)?

  Yes