Book Hertz car rentals in Huntington Beach

Reviews for Hertz in Huntington Beach

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

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2.0

When I showed up to pick up my car, at the scheduled time, I was told they didn’t have any cars and that I should leave and wait for them to call me. They informed me that their makes as many reservations for cars as they can regardless of whether or not they have any cars available. I ended up having to call for a ride over to Enterprise, where I was able to rent a car.Reviewed 2 Mar. 2023

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8.0

Very friendly staff! I wished the hours were longer rather than closing at 5pm though. I thoroughly enjoyed my rental car.Reviewed 21 Sep. 2022

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10.0

This was in fact, a "non rental" situation. A last minute meeting was scheduled in San Diego, I don't own a car with more than two seat belts, so called over to Hertz for a reservation. The next morning, the scheduled meeting was cancelled, there was no need for the rental car. I call over to Hertz, spoke with a well versed representative, the transaction was cancelled without an issue. This was service beyond expectation and greatly appreciated. Thanks, Hertz!Reviewed 24 Jul. 2022

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1.9

Hertz called me to unilaterally cancel my prepaid reservation 24 hours before my vehicle pickup . With no car, hertz told me they can not provide a refund because it is a kayak reservation. There is no way to contact kayak customer service other than email, to which kayak has yet to respond 7 days after I emailed. Family vacation ruined. I have yet to hear back from either kayak or hertz. If your family is important, avoid kayak and hertz. Dehumanizing to be treated so poorly.Reviewed 31 Jul. 2021

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10.0

Very friendly people, great experience and I loved it was a small place. Car was ready when I arrived, probably my best experience I have had at any car rental.Reviewed 28 Jul. 2021

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1.9

It has been an unpleasant and very regrettable experience. On July 15 we rented and pay for a Van for July 17. We received the confirmation number J82440815F2. On the 17th they called in the morning to inform us that they were oversold, that they did not have cars, that they were completely sold out. We asked them to send us an email explaining this situation in writing and they replied that the system did not allow them. We requested our refund and they gave us a different phone number to request it. In that number they informed us that it took 10 days for the refund. It is a shame. Both Hertz and Kayak have acted very badly.Reviewed 18 Jul. 2021

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2.0

Cons:They had no cars available. And made no effort to get one. Next time will go direct .Reviewed 13 Apr. 2021

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2.0

Pros:They lied and said they had the car there, but they had no car available at the pick up time and place. The manager lied and said he called me but phones records show this man was just lying.Cons:Every possible thing could have been better.Reviewed 31 Dec. 2020

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4.8

Pros:They provided the incorrect address on the confirmation, they never have staff to come and pick you up or drop you You off after dropping off the car. When I called and told them that the address provided is incorrect and my Uber driver had to drop me off else where they didn’t even bother trying to help me, I had to pay for two Uber meanwhile I live bout 3miles away but they just kept saying they don’t have drivers.Cons:Get more staff that works during operations hours and not after 1pm. Not sure how you can run a business like that.Reviewed 9 Sep. 2020

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2.0

Cons:Pick up time listed on the reservation confirmation was 1200hr. The location closed at 1200hr and was closed for the rest of the weekend. So I didnt get a car and had to make other arrangements.Reviewed 11 Aug. 2019

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8.8

Pros:Staff was really good, drop off at the airport was easy.Cons:I booked a car and all they had when I arrived was minivans but they had a car brought in for me I just had to wait about an hour and a halfReviewed 9 Jul. 2019

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8.0

Pros:Friendly and helpful staffsReviewed 23 Apr. 2019

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• Has the Hertz rental car policy in Huntington Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Huntington Beach?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Huntington Beach.

• How many car rental locations does Hertz have in Huntington Beach?

  Hertz has 1 rental location in Huntington Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes