Book Hertz car rentals in Jacksonville

Jacksonville, NC, United States
24 May — 31 May
Same drop-off
Jacksonville, NC, United States
Tue 24/5
Noon
Tue 31/5
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Jacksonville

Overall Rating7.1 GoodBased on 23 reviews
Cleanliness
7.1
Comfort
7.2
Overall
7.2
Pick-up/Drop-off
7.1
Value for money
7.0

Recent reviews

Traveler rating
7
3
3
1
0
Find reviews that mention:
10.0
Cons:Right in terminal. Great people.Reviewed 15 May 2021
review fromkayak
10.0
Pros:Staff very friendly and efficient.Cons:Nothing really.Reviewed 23 Jan. 2021
review fromkayak
6.8
Pros:Yes staff was friendly, we had to return our first rental because it had a strong odor, 2nd vehicle made some noise when turning... but staff was accommodating... returning was easy.Cons:Allowing spouse to be a second driver without an extra fee or joining for some membership.Reviewed 9 Sep. 2020
review fromkayak
10.0
Pros:Yes, Yes and Yes! :)Cons:Nothing, everything was great!Reviewed 24 Jul. 2019
review fromkayak
10.0
Pros:This rental was truly a great value, and much needed help during a difficult time. Thank you.Reviewed 24 Apr. 2019
review fromkayak
8.0
Jacksonville NC to Myrtle Beach SCPros:John was very accommodating and the airport was easy to move around. He even went out and got the car for us as my husband is handicapped and we were his last customer.Cons:The wait time at the airport desk to get the car that was already reserved. John needed help that day! He was very nice, but out-manned with the requests for cars at the time. Wish we could have had a van instead of an SUV. Cost was HIGH I thought compared to a van rental for the same number of days in Florida.Reviewed 12 Jun. 2018
review fromkayak
6.0
Vehicle was not cleanPros:Gas mileage was very good for a large SUVCons:The SUV was not washed. Dog hair all over the rear luggage area. The back of the front passenger seat was dirty with shoe prints from a child and the carpet on the driver side was dirty.Reviewed 18 Dec. 2017
review fromkayak
6.4
Pros:Gas mileage was great. Prepay your return tank price was well below current price in the area. Still the best price for my area over Enterprise.Cons:Car windows were so dirty I had to stop and clean them before I could drive anywhere. Rental car fees are just outrageous.I prepaid the car on a credit card but you still get socked for a $200 depisit on top of the rental fee.Reviewed 21 Oct. 2017
review fromkayak
5.6
Cons:Someone had smoked in the car previous to our renting it. Not good, they had no other cars for us to rent. Had to wait 30 minutes for the car to be cleaned.Reviewed 21 Aug. 2017
review fromkayak
10.0
After hours!Pros:I got to Jacksonville,NC airport late, around 11pm on the 30th of July. There was a Hertz employee; African american female w/ glasses. She was the most pleasant, most helpful and understanding young lady I have ever had the pleasure of encountering. She stayed and waited for my delayed flight to arrive even though she had to be back to work on the 31st at 7am. She took the time to answer all my questions and even though she was tired she was extremely pleasant and helpful. I must admit it is because of this wonderful young lady when i will most certainly use HERTZ again.Cons:N/AReviewed 2 Aug. 2017
review fromkayak
4.8
DisappointedPros:They provided an alternate car for us rather than no car at all.Cons:We reserved a minivan to accommodate our family of 5 and all of our beach gear *ie we needed ample seating and cargo space. Upon check-in I was told they didn't have a minivan for us but an suv (Nissan pathfinder) instead. She told us that reservations extended the rental agreement on the minivan for the prior renters. I let the agent know that the pathfinder wouldn't be sufficient bc with the third row up there would be limited cargo space. She shrugged her shoulders and said the pathfinder was the best she could do. When I asked for some of my money back since they weren't providing what I paid for, I was told that since I booked through priceline via kayak that she couldn't refund any money and let me know that's why I shouldn't book through a third party. The end result was my family in the pathfinder for a week long Beach vacation with the beach chairs resting on my 5 year old's lap. Awesome. Thanks Hertz for keeping the bar very low in customer service.Reviewed 22 Jul. 2017
review fromkayak
2.0
No cars availablePros:Nothing. Drove an hour twice in two days to pick up the car only to find out there were no cars available.Cons:Rude people at counter. No cars available. Complete scam.Reviewed 16 Jun. 2017
review fromkayak

Where can I find Hertz car rentals in Jacksonville?

264 Albert Ellis Ap Rd, Hertz car rentals

Address

264 Albert Ellis Ap Rd

Hours

Sunday08:00 - 20:00
Thursday08:00 - 20:00
Monday08:00 - 20:00
Wednesday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Tuesday08:00 - 20:00

Phone

+1 910 324 8022

Address

123 Western Blvd

Hours

Thursday08:00 - 20:00
Monday08:00 - 20:00
Wednesday08:00 - 20:00
Friday08:00 - 20:00
Saturday09:00 - 12:00
Tuesday08:00 - 20:00

Phone

+1 910 219 8601

Good to know

Most popular location

264 Albert Ellis Ap Rd

Most popular car type

Full-size

Top tips for renting a car from Hertz in Jacksonville

  • Full-size rental cars from Hertz in Jacksonville are around 11% cheaper than other car types, on average

FAQs about renting a car from Hertz in Jacksonville