Book Hertz car rentals in Katy

Katy, TX, United States
25 Sep — 2 Oct
Katy, TX, United States
Sat 25/9
Noon
Sat 2/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Katy

Overall Rating5.8 OkayBased on 6 reviews
Cleanliness
6.0
Comfort
6.6
Overall
5.6
Pick-up/Drop-off
5.6
Value for money
5.0

Recent reviews

Traveler rating
2
0
0
1
0
Find reviews that mention:
2.0
Pros:Not applicableCons:CommunicationReviewed 20 Dec. 2020
review fromkayak
10.0
Pros:The friendly, compassionate, professional environmentCons:nothingReviewed 6 Sep. 2020
review fromkayak
4.8
Needs better customer servicePros:The car drove great and was good on gas.Cons:First, we had to wait 30 minutes after pickup time for our rental, and it wasn't washed or ready on time. second, It was a nice car, but the price for the size was a lot. Lastly, we turned the car in on time, but they charged us $25 ×2/ days. When we called the first 2 times they said they'd call back by certain times and never did. The 3rd time the lady told me we had a balance owed of $15 which was not told at time of purchase online or when we picked up car. Then proceeded to tell me she didn't have that they took the $25/2 in the system so I needed to call my bank. She was rude and talked to me like I was stupid. I hung up, and my husband called. It turned out that the lady that took the keys when we returned the car ON TIME never put in the system that we returned the car. So, that's why there was a "balance owed" and they were charging the $25 a day. Very bad service, and won't use that location again.Reviewed 20 Mar. 2018
review fromkayak
4.8
Pros:Customer service was much better at this return location of HertzCons:This Hertz location could read my credit card with their machine for final $470 payment for 5 hours of driving a rental car. Funny how Dallas Hertz location gave me such a problem because their machine couldn't read same card! Get it together Hertz!Reviewed 6 Sep. 2017
review fromkayak
9.6
Excellent RentalPros:I had long drive and fhe truck was a low mileage 2018. As you would expect from a new vehicle, everything was in great shape. Really appreciated not having to worry about reliability. Also liked the SXM radio on the long drive.Cons:Everything was great, no complaints.Reviewed 4 Dec. 2018
review fromkayak
3.6
Cons:The car leaked fluids on my driveway The car had an exhaust leak and the car smelled of exhaust or gasoline whenever the car was idling Hertz uses an overseas call center for their 800 numbers. I have never experienced such poor English skills. Totally unintelligible When I brought this up to a Hertz employee, they told me "Dont feel alone. We cant understand them either." Never renting from Hertz againReviewed 4 Jan. 2018
review fromkayak

Where can I find Hertz car rentals in Katy?

22147 Katy Freeway, Hertz car rentals

Address

22147 Katy Freeway

Hours

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 13:00

Phone

+1 281 392 1020

Good to know

Most popular location

22147 Katy Freeway

Most popular car type

Compact

Top tips for renting a car from Hertz in Katy

  • Compact rental cars from Hertz in Katy are around 45% cheaper than other car types, on average

FAQs about renting a car from Hertz in Katy

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Katy.

  • Hertz has 1 rental location in Katy. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes