Book Hertz car rentals in Madison

Reviews for Hertz in Madison

Recent reviews

Traveler rating

Wonderful

7

Very good

5

Good

0

Okay

5

Fair

1

Mediocre

0

Poor

17

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10.0

Easy in and outReviewed 21 May 2023

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2.0

The return location was shut down. And the pick up location didn't have a rental for me until 30 minutes after my agreed pick up time.Reviewed 11 Apr. 2023

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10.0

Friendly, clean, quick, and reasonably priced. Recommend!Reviewed 17 Mar. 2023

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2.0

We were charged twice for the car and never got our deposit back until we refused to pay out visa bill. Hertz still thinks we owe them!Reviewed 30 Jan. 2023

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2.0

I made reservations 4 months in advance for my rental car when I got off the plane and arrived at the Hertz counter I was told ..it wS credit card only...I did not have my credit card with me...they informed me they didn't take visa debt bank card in a panic I went to enterprise and they were happy to take my 1,900.00 from my debt card I would never recommend HertzReviewed 8 Jan. 2023

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10.0

Rental agent was efficient and courteous, we opted to return vehicle with a full tank of fuel but when we received it it was less than 3/4 full, we didn’t question it as we had already left facility.Reviewed 6 Jan. 2023

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2.0

Went to pick up and they said they couldn’t accept my CapitalOne MasterCard because it wasn’t the right type of credit card and they also couldn’t accept a different credit card because it had the word “debit” somewhere on it. Had to completely give up on my rental despite making it a month in advance and pay way more for a last minute rental at a different car rental agency at the airport (that weirdly had no problem with my credit card!). Also completely useless at helping me get a refund, still working on that! Will likely never rent from Hertz again.Reviewed 18 Dec. 2022

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4.0

Both pick up and drop off times were when the offices were technically closed! We barely got the car picked up before the employee left for the day. When we dropped it off, the office was closed for the whole weekend. Luckily, an employee turned up just as we were starting to panic.Reviewed 21 Aug. 2022

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2.0

We arranged to pick up the car on Saturday morning. We called back to ask if we could pick it up in the afternoon and they said that this was ok. We got to Hertz Saturday afternoon and the place was closed. We called again and were told that there were plenty of cars at the airport but they could not take a reservation over the phone. We go to the airport and while waiting in line the time past 4PM, their closing time and were told that they could not rent out a car after 4PM. Got a car at AVIS, no problems.Reviewed 18 Aug. 2022

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2.0

Called me morning of my rental and said they did not have the minivan I needed. Never called back after that. Luckily I used and found a different companyReviewed 29 Jul. 2022

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8.0

Airport pick up.Reviewed 27 Jul. 2022

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2.0

The car was clean and nice. When I arrived at the pick-up time, I was informed the car was not yet ready due to lack of staff preparing cars for pick-up. I had to wait an hour and was not offered a discount and barely an apology. I then asked if I could have the car for longer instead, and that was not an option, in fact they told me that if I didn't deliver the car at the time of return, they would charge me for the night.Reviewed 25 Jul. 2022

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More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at Madison
• 6.1 /10Avis Car Rentals at Madison
• 6.5 /10Budget Car Rentals at Madison
• 8.1 /10Alamo Car Rentals at Madison

• Has the Hertz rental car policy in Madison changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Madison?

  On average a rental car from Hertz in Madison costs C$ 121 per day.

• What is the most popular rental car from Hertz in Madison?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Madison.

• How many car rental locations does Hertz have in Madison?

  Hertz has 3 rental locations in Madison. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Truax Field airport (MSN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Truax Field airport (MSN)?

  Yes