Book Hertz car rentals in Melbourne

Reviews for Hertz in Melbourne

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5

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Okay

2

Mediocre

3

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car was cleancustomer service

pick up the carlocation was closed

car availablewrong location

rented a carnever rent

friendly staffpick up and drop

great experience

4.0

Cons:They messed up paperwork regarding where car was to be returned and gave me a runaround I will never use hertz again and will advise others not to! Extremely unhappy!!Reviewed 2 Apr. 2021

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2.0

Employees need to be replacedPros:NothingCons:-No customer service skills, -Employees felt that their conversation about what they did the night before was more important than helping the 7 people in line. -Better training for the employees on rules and regulations. 90% of people go paperless in parts to the rest of the world going green. For them to sit there and say they have to have 2 different bills that is mailed to my address was obscured! To turn away a customer because they did not have these two "home" bills, even though I was a prepaid customer is just unheard of. Very, very bad for business.Reviewed 10 Oct. 2017

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10.0

Cons:Great Price for the weekend. Thanks.Reviewed 9 Jul. 2020

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2.0

Pros:Staff was friendly and informative.Cons:I tried calling multiple locations to exchange my rental for another one because I had a nail in the tire and other problems and no one answered nor anyone called me back, 1 location was the wrong number, please have your locations update their locations and phone numbers. Picking up my rental was not clean and smelled like smoke and dog.Reviewed 10 Mar. 2021

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2.0

Cons:The reservation through kayak gave me a Hertz rental location that no longer existed. I had to find another location and once I did there was no reservation for me. I had to pay for an additional reservation. Very disappointing, cost me double than what it should, The insurance that I booked for the first reservation was not excepted for the second reservation so I had to book insurance and pay for it again. I will no longer use or recommend kayak to anyone.Reviewed 11 Apr. 2021

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10.0

Pros:Staff was greatCons:Don't change a thingReviewed 22 Apr. 2021

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10.0

Easy inexpensive car rentalPros:Renting a car outside of the airport was much less expensive. This rental car was at a car dealership toward the back garage area. Staff was really helpful and even recommended a few things to check out locally, which we appreciated. Car was clean, simple (Ford, Escort) good gas milage and got the job done. They even gave us a ride to the airport so we didn't have the hassle of a taxi. Great experience!Reviewed 31 Jan. 2017

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4.0

Customer servicePros:Close to my houseCons:The gentlemen checking me in was rude. He was more interested in his personal phone. The car was not ready and was not clean so I had to wait . Once I waited a half an hour more the car was still not clean but I took anyway because I was due to leave the city. Customer service and overall lack of respect is an issue at this location. I still have not received the final bill even though I called the day after I dropped the car.Reviewed 28 Jun. 2018

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10.0

Pros:great guys...great serviceReviewed 22 Aug. 2018

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8.4

Pros:Nice friendly peopleCons:Had to wait 20-30 minutes for a ride to airportReviewed 29 Mar. 2017

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9.2

Matt the ManPros:Pleasant surprise...great customer service. Great experience. Would recommend highlyReviewed 9 Aug. 2017

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4.0

Cons:Are rental was prepaid and it took 45 minutes to check in due to Hertz needing a credit check.Reviewed 16 Oct. 2017

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• Has the Hertz rental car policy in Melbourne changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Melbourne?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Melbourne.

• How many car rental locations does Hertz have in Melbourne?

  Hertz has 3 rental locations in Melbourne. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes