Guest Reviews
Overall Rating
7.4
Good
Based on 3,918 reviews
Cleanliness
7.3
Comfort
7.3
Pickup/Dropoff
6.4
Value for money
6.9
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Hertz car rental prices in Milan
| Standard | C$13/day | |
| Van | C$87/day | |
| Van | C$91/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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2.0
Cons: Huge, hour long wait to get the car. No seating in waiting area. Terribly difficult walk to the car rental lot.
review from
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4.4
Pros: It was an drop off
review from
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6.0
Pros: Upgrade and price
Cons: Had to wait over an hour for pickup
review from
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2.0
Not open
Pros: Nothing
Cons: Although I was able to make a reservation online, the place was not open when I went to pick up the car. After waiting an hour for the place to open, I went to a different Hertz only to find out that it was a holiday and only certain locations were open. I was very frustrated by the fact that I was allowed to make an online reservation despite Hertz knowing they would be closed that day. No one ever tried to contact me and give me the heads up. Very frustrating experience, would not recommend
review from
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4.0
Terrible service
Pros: Location
Cons: Horrible wait times to pickup car even with reservation. No information on wait times or why the wait was so long. Nothing done to address the wait or the people waiting in 39 degree Celsius weather because there was no room inside. Attendant told us there was gas near the drop-off which was completely wrong.
review from
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2.0
Ready to wait 4 hours for your car? This is your chance.
Pros: Attendants were polite.
Cons: Had to wait 4 hours for a reserved, pre-paid car. Attendants say this is normal during peak months (summer and again in winter).
review from
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5.6
Not what I booked
Cons: Long time to wait for the pickup / registration desk. Car was smaller than what I booked.
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10.0
Very good service and nice car
Pros: Opportunity to get a prestige car for a reasonable upgrade
Cons: Nothing
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10.0
Pros: Didn't rent in Ferno??
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3.6
Sneaky Extra Charges
Pros: Nice car
Cons: I had to wait an hour for my already short rental because I wasn't directly a Hertz customer, then I wasn't informed anywhere that they charge commission for the pre-paid gas so a €70 rental cost me €115, and another €100 rental after that cost me €177. Didn't find out until the second time because I wasn't even given a proper check out service at the end of the first. Disgusting, will never use them again.
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10.0
Parfait!
Pros: Brand new car! Super smooth transmission.
review from
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2.8
Gave away my car before I arrived.
Cons: The agent, clearly trying to cover his own mistake, had given away my car before I arrived. He wanted me to wait two hours or take a smaller car (which barely fit three people and bags). Unprofessional and not exceptionally polite. Beware.
review from
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2.0
Cons: Huge, hour long wait to get the car. No seating in waiting area. Terribly difficult walk to the car rental lot.
review from
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4.4
Pros: It was an drop off
review from
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6.0
Pros: Upgrade and price
Cons: Had to wait over an hour for pickup
review from
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2.0
Not open
Pros: Nothing
Cons: Although I was able to make a reservation online, the place was not open when I went to pick up the car. After waiting an hour for the place to open, I went to a different Hertz only to find out that it was a holiday and only certain locations were open. I was very frustrated by the fact that I was allowed to make an online reservation despite Hertz knowing they would be closed that day. No one ever tried to contact me and give me the heads up. Very frustrating experience, would not recommend
review from
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4.0
Terrible service
Pros: Location
Cons: Horrible wait times to pickup car even with reservation. No information on wait times or why the wait was so long. Nothing done to address the wait or the people waiting in 39 degree Celsius weather because there was no room inside. Attendant told us there was gas near the drop-off which was completely wrong.
review from
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2.0
Ready to wait 4 hours for your car? This is your chance.
Pros: Attendants were polite.
Cons: Had to wait 4 hours for a reserved, pre-paid car. Attendants say this is normal during peak months (summer and again in winter).
review from
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5.6
Not what I booked
Cons: Long time to wait for the pickup / registration desk. Car was smaller than what I booked.
review from
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3.6
Sneaky Extra Charges
Pros: Nice car
Cons: I had to wait an hour for my already short rental because I wasn't directly a Hertz customer, then I wasn't informed anywhere that they charge commission for the pre-paid gas so a €70 rental cost me €115, and another €100 rental after that cost me €177. Didn't find out until the second time because I wasn't even given a proper check out service at the end of the first. Disgusting, will never use them again.
review from
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2.8
Gave away my car before I arrived.
Cons: The agent, clearly trying to cover his own mistake, had given away my car before I arrived. He wanted me to wait two hours or take a smaller car (which barely fit three people and bags). Unprofessional and not exceptionally polite. Beware.
review from
Other suppliers in Milan scored
Where can I find Hertz car rentals in Milan?
Milan Malpensa Airport, Terminal 1, Hertz car rentals
Address
Milan Malpensa Airport, Terminal 1Phone
+39 025 858 1081Top Tips For Renting a Car from Hertz in Milan
- 25% of our users found rental cars from Hertz in Milan for C$ 27 or less
- Book your rental car from Milan in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Milan are around 76% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Milan
How much does it cost to rent a car from Hertz in Milan?
On average a rental car from Hertz in Milan costs C$ 36 per day.
What is the most popular rental car from Hertz in Milan?
Economy (Fiat Panda or similar) is the most frequently booked rental car type from Hertz in Milan.
How many car rental locations does Hertz have in Milan?
Hertz has 19 rental locations in Milan. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Malpensa Airport (MXP)?
Yes
Does Hertz offer shuttle or airport pick-up services from Malpensa Airport (MXP)?
Yes
Does Hertz have a car rental location at the airport: Linate Airport (LIN)?
Yes
Does Hertz offer shuttle or airport pick-up services from Linate Airport (LIN)?
Yes
Does Hertz have a car rental location at the airport: Orio Al Serio Airport (BGY)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Orio Al Serio Airport (BGY)?
Yes
