Book Hertz car rentals in Naperville

Naperville, IL, United States
14 Jul — 21 Jul
Same drop-off
Naperville, IL, United States
Thu 14/7
Noon
Thu 21/7
Noon
Driver's age:

Reviews for Hertz in Naperville

Overall Rating6.1 GoodBased on 44 reviews
Cleanliness
6.3
Comfort
6.4
Overall
6.0
Pick-up/Drop-off
5.8
Value for money
6.0

Recent reviews

Traveler rating
8
3
5
9
0
Find reviews that mention:
8.0
Pros:Pick up took 40 minutes. Only one guy to help and it took FOREVER. BUT Those of us waiting started conversations and we enjoyed each other's company, so it was chill. Fortunately, the folks waiting were kind and friendly and had a sense of humor. The Hertz guys - well - I think they were doing their best.Cons:Shorter wait time. Install toll trackers - this should work in all states, frankly and I'd love it if rental car companies could lobby government to streamline the toll trackers to accommodate all states' systems - so that if we are driving in an unfamiliar area and our phone GPS sends us through a toll booth, it's not a hassle to pay for it.Reviewed 28 Jun. 2021
review fromkayak
2.0
Pros:Too high depositCons:Reduce deposit feesReviewed 20 Apr. 2021
review fromkayak
8.8
Cons:Quick in and out. The staff was efficient, kind and professional. I prepaid and had a choice of 2. I opted for a vehicle that was scratched and dented to not look like a rental. The only thing I'd have liked is a freshly washed car... clean windshield.Reviewed 12 Aug. 2019
review fromkayak
4.4
Pros:The price was reasonable.Cons:NO personal parking is permitted here so you cannot leave your personal vehicle here. The attendant and sign out process were both very slow even though the office was not busy.Reviewed 28 Jul. 2019
review fromkayak
3.6
Pros:The staff was helpful and the pick up/drop off quick.Cons:The car stunk like cigarette smoke and instead of a mid size like I requested, I ended up with a full size car, a Malibu, which was not easy to drive.Reviewed 4 Jul. 2019
review fromkayak
6.8
Pros:The price was competitive.Cons:The staff had not warmed the car up or bothered to scrape the frost of the windows when I picked it up.Reviewed 25 Mar. 2019
review fromkayak
2.0
Pros:The dumb kid on the phone wasn’t rude. Just really really dumbCons:Let’s see. Have the car types you claim to have? That would be good. Uhmmmm what else? Oh yeah, when you don’t have the car size and type, just say “hey we are full of sh*t, never believe us.” Instead of lecturing me about how if i want a large suv i should have given you 72 hour notice.Reviewed 27 Feb. 2019
review fromkayak
10.0
Pros:Great car. Great service, Easy in and out.Reviewed 5 Jan. 2019
review fromkayak
4.0
Was hoping to upgrade to an SUV, they could not accommodatePros:Not muchReviewed 4 Jul. 2018
review fromkayak
4.8
Its been a month and the security deposit hasn't been returnedPros:The car was brilliant and superior.Cons:Security deposit was not returned immediately until now. June 5, 2018. Waiting time to pick up the car was way too long.Reviewed 5 Jun. 2018
review fromkayak
2.8
Cons:The car was not cleaned at all. There were empty food wrappers lying in the different compartments. The man behind the counter was extremely rude and unprofessional. He locked the doors before closing time and blamed us for not being on time. He also overcharged us for the rental when we had already paid a set price. When we called him to discuss the issue, he rudely hung up mid conversation and refused to pick up phone calls. Extremely dissapointing.Reviewed 30 Apr. 2018
review fromkayak
8.4
Pros:Loved the great rental price. Loved that the young mn an offered to pay for my uber because I couldn't leave my car. Very clean and smelled good. Very friendly staff.Cons:Nothing happened but the maintenance required light scared me. Plus the exterior was dirty when I received car.Reviewed 23 Apr. 2018
review fromcheapflights

Other suppliers in Naperville scored

Where can I find Hertz car rentals in Naperville?

910 E Ogden Ave, Hertz car rentals

Address

910 E Ogden Ave

Hours

Thursday08:00 - 16:00
Wednesday08:00 - 16:00
Friday08:00 - 16:00
Monday08:00 - 16:00
Tuesday08:00 - 16:00

Phone

+1 630 369 9072

Address

1580 W Ogden Ave #345

Hours

Thursday08:00 - 16:00
Wednesday08:00 - 16:00
Friday08:00 - 16:00
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 630 305 6135

Address

150 Warrenville Rd

Hours

Thursday08:00 - 16:00
Wednesday08:00 - 16:00
Friday08:00 - 16:00
Monday08:00 - 16:00
Tuesday08:00 - 16:00

Phone

+1 630 305 6135

Good to know

Most popular location

1580 W Ogden Ave #345

Most popular car type

Mini

Top tips for renting a car from Hertz in Naperville

  • Mini rental cars from Hertz in Naperville are around 36% cheaper than other car types, on average

FAQs about renting a car from Hertz in Naperville