Book Hertz car rentals in Scranton

Reviews for Hertz in Scranton

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Customer service was very accommodating.Reviewed 22 Nov. 2021

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1.9

I didn't see the fine print that stated Hertz counter closed at 8:00 PM. Our plane landed @ 8:45 PM and by the time we arrived at the Hertz counter it was closed. There was a sign posted on the counter that stated they were closed. The other car rental agencies were open, in fact National was the only only agency that had a car for me and my wife. I tried calling Hertz Customer Service center only to be transferred and ultimately disconnected. I tried calling back to no resolve. I understand Scranton Airport is not a major hub; however, Hertz knew I was due in, in fact the agent called my cell phone - while I was in the air - to let me know I was late and that she was about to leave and to contact her back. If National didn't have a car for me I don't know what I would have done, my family, whom we were visiting was over a 100 miles away, and elderly. Instead using small print to identify that they close @ 8:00 PM, they should ensure their customer understands their limitations - which their competitors didn't seem to have.Reviewed 14 Oct. 2021

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10.0

Hertz is very reliable.Reviewed 26 Sep. 2021

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1.9

Car I booked was not available. Gave me a van with 60k miles. Shook violently when breaking. Previous accident.Reviewed 18 Sep. 2021

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1.9

They didn’t honor my reservation and said they didn’t have any more cars. They said since I had a reservation from a third party that the third party didn’t have access to the inventory. Someone behind me had Hertz reservation and was able to get a car. I was unable to get a rental car for my tripReviewed 24 Aug. 2021

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2.0

Cons:Would've been nice if the counter was open when my flight arrived. The National/Enterprise counter was open. Hertz, Avis and others were closed. Such is life, I guess.Reviewed 25 May 2021

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2.0

Cons:Advise consumers of credit check and credit card hold prior to picking up vehicle.Reviewed 8 Nov. 2019

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9.6

Cons:The time of the return of the security depositReviewed 3 Jul. 2019

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2.0

Cons:Letting me cancel my reservation when a personal circumstance occurred.Reviewed 5 May 2019

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10.0

Cons:NothingReviewed 22 Apr. 2019

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8.4

Pros:Staff is always friendly and helpful.Cons:Boy did I dislike that Nissan Sentra.Reviewed 18 Jun. 2018

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5.2

Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!Pros:It started right away It had reasonable power The brakes worked!Cons:No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!Reviewed 14 Dec. 2017

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• 6.9 /10Enterprise Rent-A-Car Car Rentals at Scranton

• Has the Hertz rental car policy in Scranton changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Scranton?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Scranton.

• How many car rental locations does Hertz have in Scranton?

  Hertz has 2 rental locations in Scranton. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Wilkes-Barre Scranton airport (AVP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Wilkes-Barre Scranton airport (AVP)?

  Yes