Book Hertz car rentals in Waco

Reviews for Hertz in Waco

Recent reviews

Traveler rating

Wonderful

7

Very good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

4

Find reviews that mention:

car availablefriendly staff

car was cleanpick up and drop

pick up the carwrong location

rented a carlocation was closed

10.0

Pick up and drop off of the rental was very efficient and easy,Reviewed 20 Aug. 2022

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10.0

Just the best company. Polite, kind & great valueReviewed 9 Jul. 2022

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10.0

Great people to work with!Reviewed 20 Jun. 2022

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2.0

Customer service was poor, too difficult to rent fromReviewed 17 Mar. 2022

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8.0

Renewal rate was horribleReviewed 3 Feb. 2022

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2.0

I called on the phone and asked very specific questions to rent a car and got there and was told contradicting informationReviewed 31 Dec. 2021

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6.0

The people at hertz in Waco were awesome! The only problem I had was that I wanted to change my drop off location and the computer system wouldn't let the people at hertz change it. So negative points for computer automation, but great customer service from real people.Reviewed 11 Dec. 2021

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3.9

Please note that this location closes at 12 noon on Saturdays.Reviewed 4 Aug. 2021

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10.0

Pros:The staff was friendly and willing to help us, we had a great experience, the drop off staff at Louisiana Ave were extremely helpfulReviewed 7 May 2021

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9.6

Pros:the staff (Tanisha?) was very friendly and personable when i picked up the vehicle. She also waited a few minutes after closing time for us to arrive. When i called and asked if we could return the vehicle to the airport, she was very accommodating and asked about how our visit was with our grandchild. She's a good representative for Hertz!Cons:The new location was hard to find as there wasn't a sign at the road or at the entry to the shopping center. A sign is needed at both i and the customer who followed me had a hard time finding the location. I understand this is a new location and perhaps there hasn't been time to install a sign, but it's needed. thanks.Reviewed 17 Sep. 2020

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9.6

Pros:Staff was efficient and friendly at both pick up and drop off, which was different locationsCons:One way drop fee doubled my price. But it appears competitively priced. Would repeat this rental in the futureReviewed 13 Sep. 2020

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10.0

Cons:Brittney, was a superStarReviewed 6 Sep. 2020

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• Has the Hertz rental car policy in Waco changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Waco?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Waco.

• How many car rental locations does Hertz have in Waco?

  Hertz has 3 rental locations in Waco. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Waco airport (ACT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Waco airport (ACT)?

  Yes