10.0
Great service easy pickupReviewed 8 May 2023
review from![kayak]()
10.0
The Hertz staff was willing to help , very friendly. I had no issues , will rent from them againReviewed 19 Mar. 2023
review from![kayak]()
10.0
Van a little old (30K miles), Price expensive.Reviewed 15 Mar. 2023
review from![kayak]()
6.0
I'm renting many vehicles this summer and none with Hertz b/c of the price. I got a car for 9 days that costs only $200 more than what I rented for less than 48 hours. The brakes need work on the van we rented as well.Reviewed 23 May 2022
review from![kayak]()
6.0
Too many stupid fees in the end and very expensive for 2 days. The drop off guy had a bad attitudeReviewed 19 May 2022
review from![kayak]()
2.0
Never had the rental. There was no one at the counter to give me the car that I had already paid for. Hertz took my money and abandoned me.Reviewed 3 Jan. 2022
review from![kayak]()
10.0
Drop off. Business was closed on Sunday and I didn’t know what to do, but I figured it out.Reviewed 23 Aug. 2021
review from![kayak]()
4.0
Cons:Pickup location had closed for business and it was less than 24 hours before I was notified. Originally they wanted me to pick up vehicle on the other side of town. Finally had to get car at airportReviewed 21 Jun. 2021
review from![kayak]()
4.0
Pros:Both employees I encountered during kick up and drop off, were excellent in customer service. The gentlemen I spoke to when I called customer service to complain, was not helpful.Cons:The vehicle I rented was saturated with cigarette smoke smell. Burn holes in the seat.Reviewed 21 Jun. 2021
review from![kayak]()
6.0
Pros:The online rental experience was excellent.Cons:I was helped within 5 minutes of arrival. It took 1 1/2 hours to pick up the rental. The rental car was not at the location and they did not share this information with me. If they would have told the truth, I could have been much more understanding.Reviewed 29 Apr. 2021
review from![kayak]()
8.0
Pros:Friendly and helpful staff a Hertz location at Wichita Eisenhower National Airport.Cons:This car rental was similar to two other car rentals I have experienced in Wichita during the past two months. Enterprise, Avis and Hertz all promised a minivan or large suv. Enterprise cancelled on me one day before I needed the rental, telling me two renters had not returned vehicles. Avis and Hertz only had smaller capacity vehicles available. It seems there exists a bait-and-switch approach to car rentals in Wichita, Kansas.Reviewed 29 Apr. 2021
review from![kayak]()
8.0
Pros:Pickup was good. Drop off not very friendlyReviewed 7 Mar. 2021
review from![cheapflights]()