Recent Reviews
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10.0
Pros: Yes
Cons: I cannot think of anything that could have been better. It was a great experience from start to finish. The St. Louis Airport Staff was very helpful and professional. In my opinion they are the gold standard in customer service.
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4.4
Cons: The drop off fee at a different location was more than twice the 2 day rental cost This is almost criminal...advertising $36/day and later advising of a $140 drop off fee I will never use Enterprise again, and will let eveyy I know about this experience
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9.6
Pros: Yes and yes!
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7.2
Cons: The employee who took care of was not very courteous.
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9.6
Cons: Great experience. Took maybe 5 minutes from arrival to driving away with the car. Drop off was just as easy. Shuttles to and from off site building, could be a disadvantage, but when you weigh the ease of finding your car, and not having to drive out of the airport itself, it was better!
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9.6
Pros: Staff was friendly and efficient! Car was brand new!
Cons: Had to wait a bit longer for pick up because van left as we were approaching
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10.0
Pros: Super fast and easy. Customer service was excellent and the car was clean with all the bells and whistles!
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10.0
Pros: The pickup up and drop off staff were very efficient and friendly.
Cons: The young woman that initially checked me in spoke very fast - I'm sure she says the exact thing 100 times a day - but I'm only hearing it for the first time.
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10.0
Pros: This location was quick, helpful, and the car I got was impeccable. Very, very satisfied...and I’m usually a die hard hertz customer. But this experience was awesome.
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6.8
Pros: Staff was amazing and friendly and quick.
Cons: The vehicle was excellent but very dirty. The windshield looked like it had been cleaned with a dirty paper towel and there were sticky spots on the seats and steering wheel.
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8.8
Pros: The drop off was very easy. The pick up was a bit long but the staff was friendly and helpful. The van driver was fantastic!
Cons: ?
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9.6
Pros: Very friendly and accommodating. Answered all my questions.
Cons: I felt the rental was a little pricy but the same is true for all rentals
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10.0
Pros: Yes
Cons: I cannot think of anything that could have been better. It was a great experience from start to finish. The St. Louis Airport Staff was very helpful and professional. In my opinion they are the gold standard in customer service.
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9.6
Pros: Yes and yes!
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9.6
Cons: Great experience. Took maybe 5 minutes from arrival to driving away with the car. Drop off was just as easy. Shuttles to and from off site building, could be a disadvantage, but when you weigh the ease of finding your car, and not having to drive out of the airport itself, it was better!
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9.6
Pros: Staff was friendly and efficient! Car was brand new!
Cons: Had to wait a bit longer for pick up because van left as we were approaching
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10.0
Pros: Super fast and easy. Customer service was excellent and the car was clean with all the bells and whistles!
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10.0
Pros: The pickup up and drop off staff were very efficient and friendly.
Cons: The young woman that initially checked me in spoke very fast - I'm sure she says the exact thing 100 times a day - but I'm only hearing it for the first time.
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10.0
Pros: This location was quick, helpful, and the car I got was impeccable. Very, very satisfied...and I’m usually a die hard hertz customer. But this experience was awesome.
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8.8
Pros: The drop off was very easy. The pick up was a bit long but the staff was friendly and helpful. The van driver was fantastic!
Cons: ?
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9.6
Pros: Very friendly and accommodating. Answered all my questions.
Cons: I felt the rental was a little pricy but the same is true for all rentals
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7.2
Cons: The employee who took care of was not very courteous.
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6.8
Pros: Staff was amazing and friendly and quick.
Cons: The vehicle was excellent but very dirty. The windshield looked like it had been cleaned with a dirty paper towel and there were sticky spots on the seats and steering wheel.
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