Recent reviews
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8.8
Pros: The staff was courteous and friendly. I liked the fact that I had a choice of which van I could use. There were several different colors (I went with the gray with black wheels). After that the check out was smooth.
Cons: The airport location I picked it up at (Lambert-St. Louis) the Enterprise signage was not very prominent so it was little confusing finding it.
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10.0
Pros: The staff were very friendly at pickup, accommodated my expired driver's license, and recommended an excellent vehicle.
Cons: I did a one-way trip and had to pick up and drop-off at airports because the cost doubled to use local enterprise offices. I'm sure there is a reason for the price difference but it would have been more convenient to use local offices closer to my home.
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8.0
Cons: Pickup location at airport very confusing and hard to get to.
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9.6
Pros: The car was very nice and comfortable.
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10.0
Cons: Great job.Very easy very professional
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8.0
Cons: We waited in line 45 min for pick up.
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10.0
Pros: nice staff
Cons: cheaper - SURPRISE !!!!!
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9.2
Cons: Could you better parking for pick up and drop off
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10.0
Pros: I did a one-way rental from St. Louis, MO to Clovis, NM. Staff was SUPER polite and efficient at both locations. The car was great and made the trip very comfortable.
Cons: Everything was perfect!!
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9.6
Cons: Make sure that wiper fluid is filled.
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4.8
Pros: Nothing
Cons: Everything. Staff was rude and argumentative, didn't give me the car (or even size class) I reserved, and gave me a dirty car with a quarter tank that smelled like farm manure and had a oil leak whose fumes burned off the manifold into the cabin forcing me to drive with my windows down. Spoke with the Enterprise folk and they were like "oh we don't notice anything" and one went as far as to casually accuse me of "damaging the vehicle" with the oil leak.
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10.0
Pros: Yes
Cons: I cannot think of anything that could have been better. It was a great experience from start to finish. The St. Louis Airport Staff was very helpful and professional. In my opinion they are the gold standard in customer service.
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8.8
Pros: The staff was courteous and friendly. I liked the fact that I had a choice of which van I could use. There were several different colors (I went with the gray with black wheels). After that the check out was smooth.
Cons: The airport location I picked it up at (Lambert-St. Louis) the Enterprise signage was not very prominent so it was little confusing finding it.
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10.0
Pros: The staff were very friendly at pickup, accommodated my expired driver's license, and recommended an excellent vehicle.
Cons: I did a one-way trip and had to pick up and drop-off at airports because the cost doubled to use local enterprise offices. I'm sure there is a reason for the price difference but it would have been more convenient to use local offices closer to my home.
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9.6
Pros: The car was very nice and comfortable.
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10.0
Cons: Great job.Very easy very professional
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10.0
Pros: nice staff
Cons: cheaper - SURPRISE !!!!!
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9.2
Cons: Could you better parking for pick up and drop off
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10.0
Pros: I did a one-way rental from St. Louis, MO to Clovis, NM. Staff was SUPER polite and efficient at both locations. The car was great and made the trip very comfortable.
Cons: Everything was perfect!!
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9.6
Cons: Make sure that wiper fluid is filled.
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10.0
Pros: Yes
Cons: I cannot think of anything that could have been better. It was a great experience from start to finish. The St. Louis Airport Staff was very helpful and professional. In my opinion they are the gold standard in customer service.
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