Pricey, but worth it
Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.
One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.
Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area.
AC was noisy
Great place to stay while on business!
Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed.
AC is a little noisy.
Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.
From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals. We will always come back here in the luxury hotel for its staff and location.
We liked our views, location,staff and walk friendly property.
Parking is very much needed at no cost!
Staff - very friendly. Rooms clean.
Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.
Great location but understaffs
My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too.
The front desk could not find our reservation but I was lucky to have print out with me. Then, we had to wait until after 3.45 pm. to check-in. I wonder if the hotel don't have enough housekeepers .
Very clean, staff was incredibly nice, free water bottles
The reception staff were friendly, and the room looked nice.
The room service is the worst I have ever experienced ! They come and don't change the sheets and never clean garbage and tissues if any is on the floor they leave it ! And once they left the cleaning stuff in our bathroom. I hated the room service so bad! And the complimentary water one day they put the other they don't ! It's just bad service
location, nice room, very comfortable
parking was very expensive.
Located in Downtown Los Angeles, this spa hotel is steps from Staples Center and Grammy Museum. Microsoft Theater and L.A. Live are also within 5 minutes.
Based on 2,263 reviews
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