Hotels near Noibai Airport, Hanoi

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Best Hotels near Noibai Airport, Hanoi

Service
9.5
Value
8.6
Location
8.6
Room
8.5
Amenities
7.5
Overall 9.1 Excellent
Based on 420 reviews
Service
9.5
Value
8.6
Location
8.6
Room
8.5
Amenities
7.5
Service
9.6
Service
9.6

Excellent 10.0
Pros: Excellent environment and services from all staffs! Surely would come back to visit this hotel again! Various cuisines bear around. The staff can even help to provide service of birthday cake!! Love it!! Highly recommend !!
Excellent 9.6
Pros: The staff are extremely caring. The room I booked wasn’t available, so they upgraded me free of charge. The room was exceptionally clean. The breakfast was good. There are nice shops underneath for groceries or dining.
Cons: The property charged my card under a different name which was slightly concerning at first but, I wasn’t double charged and they were quick to respond when inquired about it.
Excellent 10.0
Pros: It felt like home and very very spacious, we got upgraded to 3 bedroom apartment and it was really beautiful and clean with plenty of room , washer dryer was a plus as we were travelling for 15 days. Great stay
Excellent 10.0
Pros: Great location; very efficient & friendly reception staff... good breakfast :)
Cons: All OK except for the construction site next door (a little noisy)
Excellent 10.0
Pros: It was the best hotel I have ever been stayed. My family arrived there very late, but Henry, the Hotel staff was very kind for us. He tried to make us comfortable. I would never forget it. The breakfast was great. Two morning meal was a little different, so we could enjoy various food ourselves. If I go to Hanoi, I would like to stay Fraser Suites Hanoi‎ again. Thank you.
Excellent 10.0
Pros: Great service
Excellent 9.2
Pros: Friendly and happy faces . All the staff people were good and helpful
Cons: Location not excellent but still good . Taxi’s cheat so as a tourist need to watch out.
Excellent 10.0
Pros: The location is good, can find many food. The breakfast provided was good also. Can communicate well in English.
Cons: So far so good.
Excellent 10.0
Pros: Fantastic service by hotel personnels
Fraser Suites Hanoi - Hanoi
Rated #1
9.1
Excellent 9.1
Based on 420 reviews
Details
Reviews
C$ 234

Wellness
10.0
Bar
10.0
Breakfast
9.5
Service
9.4
Comfort
8.7
Overall 8.9 Excellent
Based on 2,276 reviews
Wellness
10.0
Bar
10.0
Breakfast
9.5
Service
9.4
Comfort
8.7
Service
9.5
Breakfast
9.5
Location
7.4
Room
6.7
Amenities
6.3
Breakfast
9.6
Service
9.2

Excellent 10.0
Pros: Staff are excellent. Rooms are spacious and comfortable. Breakfast is excellent
Excellent 9.6
Pros: Good hospitality!
Excellent 8.3
Pros: Breakfast was amazing even though it is pricy. Being a bit far from the center you can have a nice relaxed night or just chill a bit during the day without hearing all the honking. However, you mostly need to take a taxi to reach any desired point in Hanoi City.
Cons: The staff in the hotel could speak a bit better english/french/german/spanish. It was difficult to ask for recommendations on good trips and restaurants although they did try their best and were always very friendly.
Excellent 10.0
Pros: The service was fantastic. Had a few issues booking through a third party website and the staff were extremely helpful and very quick to resolve it. Also... That breakfast was amazing
Cons: Can't think of anything
Excellent 9.6
Pros: Nice and couteous staff, breakfast with a wide range of choice.
Cons: Nothing I didn't like.
Okay 5.4
Pros: Nothing
Cons: It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
Good 7.1
Pros: The staff,and the breakfast were good
Cons: The location, way out from the centre,rest all was ok
Excellent 9.2
Pros: The staff, the facilities and the overall stay is very good.
Cons: Some areas are dated and some modernisation could go a long way.
Good 6.3
Pros: Room interiors are good. The mattress is not too soft for the people with sensitive back. Breakfast has good selection of all kinds of dishes including vegetarian options.
Cons: 3 days after I checked out after paying the full bill there is a transaction of VND 15000000 done by the hotel on my credit card. I had to hot list my cards due to this reason. I do not know why I have been charged or whether someone stole my card details at the hotel. Beware when you hand over the card to anyone at the hotel to pay the bill.
Excellent 10.0
Pros: The kindness and service of the staff
Excellent 8.0
Pros: The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons: The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.
Excellent 10.0
Pros: I was very impressed that they were able to extend my stay to 1pm check-out as I arrived around 2am in the morning
Sheraton Hanoi Hotel - Hanoi
Rated #2
8.9
Excellent 8.9
Based on 2,276 reviews
Details
Reviews
C$ 222

Vibe
9.2
Service
9.2
Cleanliness
9.1
Pool
8.9
Comfort
8.8
Overall 8.8 Excellent
Based on 1,181 reviews
Vibe
9.2
Service
9.2
Cleanliness
9.1
Pool
8.9
Comfort
8.8
Comfort
9.1
Service
9.1
Vibe
9.0
Pool
9.0
Room
8.8
Service
9.3
Service
9.3
Room
8.3

Good 6.7
Pros: Big room, and nice pool area. Good training facility. Nice view. Some good restaurants near by. Good value for money. The staff were friendly and helpful.
Cons: A little bit outside the city. The restaurant and breakfast is not up to European standards, but okay.
Excellent 10.0
Pros: Location staff and rooms was comfortable!
Cons: They were all booked up when I wanted to stay for a month
Excellent 10.0
Pros: Perfect as always
Excellent 9.2
Pros: I would like to reconfirm how convenient is this residential place, after residing more than 10 times there. Staff are really helpful and considerate. Room are great, whatever you exspect from 5 star Hotel , specially beds.
Cons: The only thing could be improved is the variety of breakfast options as it might be boring after a while.
Excellent 10.0
Pros: Our stay was so comfortable. We loved the hotel and the staff we so friendly and helpful. Special mention to Jenny who helped us book the day cruise and Thomas who saved the day and helped me track my phone down as I had dropped it at the puppet show. The residences were lovely and spacious we stayed in the two bedroom apsrtment which had a beautiful view. We will be back, thank you so much
Cons: That we couldnt stay longer
Excellent 8.8
Pros: Well maintained and clean property.. location wise it’s away from the downtown, however is good for families who wish to have this kind of relaxation..
Excellent 10.0
Pros: WOW! this hotel is amazing. Nicest hotel we have stayed in Asia. Room was huge, clean and very comfortable. Staff were super friendly. The pool and gym facilities were brilliant. Highly recommended this hotel
Excellent 9.2
Pros: We could enjoy hotel service quietly and privitely. The pool is large and well maintained.
Cons: The meal menu is monotonous and food are not very delicious. There is no nice restaurant near the hotel.
Excellent 10.0
Pros: Brilliant customer service spacious clean comfortable rooms.
Excellent 10.0
Pros: This is hotel is perfect and excellent for Vacation and business. The crew was nice and kind, very helpful. We are a family that came there to vacation and we enjoyed. we are recommended on this hotel for who is traveling in Hanoi. This is the best hotel in Hanoi. Thank you about all!!
Elegant Suites Westlake - Hanoi
Rated #3
8.8
Excellent 8.8
Based on 1,181 reviews
Details
Reviews
C$ 125

Pool
9.3
Comfort
8.7
Room
8.4
Service
8.1
WiFi
8.1
Overall 8.6 Excellent
Based on 1,151 reviews
Pool
9.3
Comfort
8.7
Room
8.4
Service
8.1
WiFi
8.1
Cleanliness
9.3
Pool
9.3
Comfort
8.9
Value
8.7
Service
8.6

Excellent 9.2
Pros: We stayed a few days in Hanoi centre (old quarter), and after the Halong bay tour in the Diamond Westlake. The centre of Hanoi is extremely hot (in summer) and busy, so we actually liked the remote location of this hotel and the big pool to spend the hottest hours of the day. There is a bit of wind over the lake, which makes a big difference compared to the centre (although still hot ...). And, a free shuttle brings you to the centre and back in 30 minutes. Taxi is around 80k dong (3 euros). The rooms are very large and clean. Lots of things to do for the children.
Cons: It's a large complex, more like appartments then hotel.
Excellent 9.6
Pros: Thank you for the warm and friendly service! Everyone was just very helpful, and they even gave me a free upgrade with a view of the lake.
Excellent 10.0
Pros: Room is very comfortable with powerful hot shower. Pool was beautiful to use. Food was good.
Cons: They need to improve the signage to show where things are including reception. Also improve the pool furniture so it’s less tired looking and provides 4/5 star comfort. The waxing service was quite poor but pedicure good.
Excellent 9.6
Pros: We were there for only 7 hours as we were flying out and needed a place to rest, shower and eat. The hotel was very large as well as the rooms. We had a living room, kitchen and dining area as well as two rooms and 2 bathrooms. The staff was very friendly and helpful. Wish we could’ve seen the view of the lake as it was night time. All and all, it worked well for us!
Cons: Thought it was closer to the airport but still 30 minutes was fine.
Good 7.9
Pros: Felt safe. Nice view from balcony over lake. Decent value.
Cons: Grounds and rooms bit tired despite modern furnishings. Glass rail on balcony not secure.
Excellent 9.2
Pros: It was perfect for family
Cons: It's a long way from the city. but there is the shuttle
Good 6.7
Pros: The location is nice views around
Cons: The lights in the room is so dark. Make me feel not so comfortable.
Excellent 10.0
Pros: Friendly and helpful staff. High quality accomodation.
Diamond Westlake Suites - Hanoi
Rated #4
8.6
Excellent 8.6
Based on 1,151 reviews
Details
Reviews
C$ 105

Service
9.1
Location
8.9
Room
8.0
Comfort
7.8
Breakfast
6.7
Overall 8.3 Excellent
Based on 127 reviews
Service
9.1
Location
8.9
Room
8.0
Comfort
7.8
Breakfast
6.7

Good 7.1
Pros: Comfortable bed and clean
Cons: Breakfast very basic. The photos are not representative at all of the breakfast. Dog barked all night Advertises shuttle service to airport but this is only if you book most expensive room. Nowhere to eat around hotel at night.
Excellent 9.2
Pros: Spacy, comfortable room. Very nice staff.
Cons: Some traffic nouse In the morning
Excellent 9.6
Pros: We stayed at Viet Village overnight between flights. We had a King Room on the 7th floor, which is up a flight of steps after taking the elevator to the 6th floor. The hotel arranged a driver to pick us up, and gave us recommendations on places nearby to grab a late-night bite to eat. The bed was large and comfortable, so we were able to get a good, albeit short, night’s sleep. The large room was a bit dated, but spacious and very clean. There was good water pressure and plenty of hot water in the large bathroom. The room had good lighting and was quiet enough during the night. The wi fi connection was good. We used the air conditioning and the temperature of the room was just right. The location of the hotel near the airport was perfect for us since we arrived late at night and left again the next morning. We appreciated the early breakfast at 6:30 before our flight, and the hotel arranged a taxi to take us to the airport. The staff are extremely helpful. Excellent value for money.
Cons: The very large bathroom didn’t have a mirror, although there was a mirror in the bedroom. And the bathtub had a telephone shower, rather than a stand up shower.
Excellent 8.3
Pros: Such a lovely little hotel. The owner and his family are a delight and I thank them for such a warm welcome and care to our needs. Exactly what you would have hoped for when booking an overnight stay. Thank you for ending our holiday in Vietnam with a ray of sunshine
Excellent 8.8
Pros: The room was extremely spacious and the location was perfect for an early morning flight.
Cons: Not a very good spot for recruiting reliable Grab taxis, suggest you delegate that to the hotel.
Good 7.1
Pros: The staff are friendly.
Cons: The floor is dusty. The cleanliness could be improved. The lighting of bathroom is too dark.
Excellent 10.0
Pros: Friendly staff and wonderful breakfast. Good hotel for a 1 night transit.
Cons: The heater did not work so well.
Excellent 10.0
Pros: - room was large, clean and comfortable. - bathroom was spacious and the shower worked great. - breakfast was fantastic. Big portions. - staff was very friendly and accommodating. - very accessible to the airport.
Cons: Some minor noise from the nearby highway in the morning but not very bothersome.
Excellent 10.0
Pros: The jacuzzi bath and beds were super comfy. We booked close to the airport as we were flying to Bangkok the next morning
Cons: The airport shuttle was misleading. In the description it says you get a free shuttle to the airport and one of the reasons we booked, but then we were told it was pick up from the airport
Excellent 9.2
Pros: Room condition is clean and good for stay. Hotel staff is very kind to support all required things. There was delay of flight schedule and it took long time for baggage. But, driver wait long time at the gate with our name plate. This was really helpful for us to move hotel at night time.
Viet Village Hotel - Hanoi
Rated #5
8.3
Excellent 8.3
Based on 127 reviews
Details
Reviews

WiFi
10.0
Service
8.9
Location
8.7
Cleanliness
8.5
Room
7.4
Overall 8.1 Excellent
Based on 521 reviews
WiFi
10.0
Service
8.9
Location
8.7
Cleanliness
8.5
Room
7.4
Service
8.8
Location
8.4
Cleanliness
8.3
Room
7.5
Comfort
7.2
Service
9.2
Location
8.7
Room
7.0
Comfort
6.5
Breakfast
6.1
Service
9.1
Location
8.8
Room
6.4

Okay 5.4
Pros: Nothing
Cons: Location
Excellent 8.8
Pros: Friendly helpful staff,close to airport
Good 7.5
Cons: Breakfast could use some help.
Excellent 10.0
Pros: Close to the airport and the staff were very helpful and friendly
Good 7.9
Pros: Very close with Airport
Excellent 10.0
Pros: Very clean and lovely spacious room. The breakfast was good too. Very helpful staff and family friendly
Excellent 8.3
Pros: brekfast was not very fancy but good enough. place was clean and all staff were kind.
Cons: some staff speak in english, but some of them don't.
Mediocre 3.8
Pros: Close to airport, Wi-Fi
Cons: There was no hot water, no breakfast even if we paid for it, hardly get a taxi în the morning although paid for it
Excellent 9.2
Pros: Very close to the airport. Staff helped us with our lost luggage.
Excellent 9.2
Pros: Just OK place for reasonable price. Friendly and helpful staff. All in all, OK.
Family Transit Hotel - Hanoi
Rated #6
8.1
Excellent 8.1
Based on 521 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Location
8.2
Services
7.7
Staff
8.4
Overall 8.1 Excellent
Based on 192 reviews
Cleanliness
8.0
Comfort
8.1
Location
8.2
Services
7.7
Staff
8.4

Excellent 10.0
Pros: The service was great! The food in the restaurant was incredible! The room was perfect. High quality design and comfort
Cons: The stairs to the rooms. However they are getting an elevator! We'll definitely be back
Excellent 8.0
Pros: Great staff but they charged more about $2. Good food also.
Cons: The walls are.thin and you can hear the next door person
Excellent 8.8
Pros: Nice staff, clean room.
Cons: The bath was uncomfortable - too high, no curtain and no holder for handshower.
Excellent 10.0
Pros: A very good location in Tay Ho. Staff were helpful
Cons: There were no problems but there is no elevator so carrying my bags up the stairs was a bit tiring. The lady did help carry my other bag but I felt sorry for her as it was also heavy although she insisted on helping. I had no other problems staying there though
Excellent 10.0
Pros: Very smart room. Very hospitable staff. I was late down for breakfast as I was tired but they insisted on giving me a big fruit salad and an iced green tea, which was lovely.
Cons: I booked a room with a lake view but no matter where I looked there wasn't one. However, there are no lifts and fear to get a tiny view of the lake I would have to go even higher than the 4th floor. Would also like a vegan option on their menu.
Excellent 9.6
Pros: Beautiful old room with a lot of character
Good 7.5
Pros: Good Location in Tay Ho district
Cons: Can be noisy
Excellent 9.6
Pros: Very helpful staff. Excellent food in restaurant and for Breakfast.
Excellent 10.0
Pros: I checked in late and there was someone waiting to help me. The room was spacious and clean. I forgot a couple of things but luckily, the room was stocked with things like shampoo, toothbrushes, toothpaste, etc. Breakfast was fantastic!
Excellent 8.3
Pros: The breakfast was good, came free with the room. Had I had more time, I would probably have ordered more food as the portion was not huge but the quality was good. The wifi worked well, there was plenty of hot water and the location is very good, not very far away from some good restaurants. Staff were super friendly and very helpful, check in was easy and painless.
Cons: Some strange stains on the couch in the room and the walls could use a coat of paint. if you're a light sleeper, I would recommend rooms at the back of the building, as the traffic can be a bit noisy.
Good 7.5
Pros: Location is good, breakfast tasty and staff are friendly
Cons: The bathrooms could have shower curtains and the noise isolation could be better from street
Green Mango Apartment And Hotel - Hanoi
Rated #7
8.1
Excellent 8.1
Based on 192 reviews
Details
Reviews

Food
9.3
Service
9.1
Breakfast
8.9
Location
8.2
Room
7.3
Overall 8.0 Excellent
Based on 239 reviews
Food
9.3
Service
9.1
Breakfast
8.9
Location
8.2
Room
7.3

Good 7.1
Pros: The view from room window is awesome.
Cons: Menu for lunch especially, should offer more variety.
Good 7.5
Pros: The room and the location plus the staff are nice
Cons: No pool
Mediocre 3.3
Cons: We booked a suite here thinking it would be a small bit of luxury compared to a normal double room. On arrival, we realized the rooms were very average, the aircon didn’t work as well as we wanted it to, there were geckos in the hall, our fridge didn’t work at all and we had to request bathrobes since there were none in the room. Finally, when we checked out, we were shocked that they charged us SIXTY Australian dollars for a medium sized load laundry. Only when I complained, did they “realize” it was “only” a forty dollar charge- which is still ridiculously overpriced for Asia. Lastly, they charged one of our associates cards’ three times after check out. She only realized a few days later. Would NOT recommend this hotel at all.
Okay 4.2
Pros: The staffs are nice and friendly.
Cons: The room was not how it looked like in booking website. It was more like a motel room with a dodgy design. There was a strong stuffy smell first when we entered the room and there was some water on the floor. The floor was a ceremic tyle instead of wood or parquet. There was a small of cigarette everywhere in the room especially on the certain. There was no hot water on the last day we stayed. We paid 2.7 million Vietnamese Dong for 2 nights for suite and the room they gave us was not worth the money we have paid.
Excellent 10.0
Pros: The staff are friendly and service-minded. The neighborhood and location are nice, though we hear a little bit of noise from main road. The view atop from the room is fantastic!
Cons: Just a little bit of noise from main road
Excellent 9.6
Pros: Nice staff, very polite and helpful, nice masseuse. Great view.
Good 6.7
Pros: The room was clean. Morning buffet was good. The view from cafe in 12th floor is beautiful
Cons: Extra pillows with different sizes Staff forgot to give customer's passport
Excellent 9.2
Pros: We like the area. It is in between the airport and downtown. Everything is convenient. There are restaurants and grocery nearby. And what we love most is the front desk agent. Her name is Joly. She is very helpful. We had a hard time exchanging our money to Vietnam Dong (VND) but she exerted her effort to call someone and let us changed our money in the hotel. She also helped us with our itinerary and booked a restaurant for us, and even gave us a late checkout. we really appreciate her. And lastly, she is so thoughtful that before we flew back home, she gave us some goodies. We will definitely come back.
Cons: To add more breakfast choices and repair the bathroom. because it's leaking
Good 6.7
Pros: They have good staff and location is good and also very near to the airport. Staff service is good and response time is very good . Decent place to live . Lake view from room is good and lake view from roof top restaurant is very good
Cons: Property is very old , amenities are very old the . Breakfast was at good no variety and timing for closing is not as per the schedule mentioned in the booking. They need a serious renovation and top floor can be happening place , if they do real makeover. They should monetized the place and location.
Sunset Westlake Hanoi Hotel - Hanoi
Rated #8
8.0
Excellent 8.0
Based on 239 reviews
Details
Reviews

Location
9.2
Service
9.0
WiFi
7.1
Breakfast
7.0
Room
5.8
Overall 7.5 Good
Based on 490 reviews
Location
9.2
Service
9.0
WiFi
7.1
Breakfast
7.0
Room
5.8

Excellent 10.0
Pros: Very relax and safe
Excellent 10.0
Pros: I feel comfortable here
Haap Airport View Apartment - Nội Bài
Rated #9
7.5
Good 7.5
Based on 490 reviews
Details
Reviews

WiFi
8.8
Location
8.6
Amenities
6.3
Service
6.3
Room
5.9
Overall 7.4 Good
Based on 250 reviews
WiFi
8.8
Location
8.6
Amenities
6.3
Service
6.3
Room
5.9
Location
8.1
Value
7.3
Room
6.0
Comfort
5.4
Cleanliness
5.2
Location
8.9
Room
5.8

Excellent 8.3
Pros: Close to airport
Cons: Room smaller than pictures and had no window. Ants present too
Good 7.9
Pros: The place was clean. We could checked in really late at night. It's close to the airport. The staff was nice.
Cons: There was no breakfast included.
Good 6.3
Pros: The pillowcase is clean and comfortable. The location is very near Noi Bai airport so it is convenient for travel.
Cons: The bathroom was not clean, it smelled bad and a cockroach was in it, it didn't even have hot water. Space in the bedroom is very cramped and not convenient to move.
Mediocre 2.5
Pros: Leaving.
Cons: We arrived at this “hotel”, and after seeing images online on YOUR website, were expecting a hygienic room after arriving in Vietnam late at night. What we got however was, in truth, horrific (SEE PHOTOS). The whole “hotel” smelt awful. People were smoking inside despite signs against doing so (even the staff). The room itself and the bedsheets were dirty. Bugs were crawling up the wall. Hair was down the side of the bed (which was not our own). The shower head was FILTHY. The bin hadn’t been emptied prior to our arrival. And the cherry on top: the view out of our “window” was a BRICK WALL a centimetre away... lovely. I wouldn’t let my dog stay here.
Good 7.5
Pros: One night stopover to catch an early flight. Served its purpose. Second time I've used this place. No issues for short stays.
Excellent 9.2
Cons: The staff couldn't speak English
Good 7.9
Cons: The bed wasn't the best, but it's a good place to wait for a flight.
Excellent 9.6
Pros: Very good place at it's price..good location..courteous front desk staff..good wifi connection. Safe and OK. Recommendable
Mediocre 3.3
Pros: Size of the room
Cons: Check in experience Had to pay up front Toilet was leaking and was not properly attended even when notified Cobwebs in the room Didn’t feel safe
Indochina Airport Hotel - Nội Bài
Rated #10
7.4
Good 7.4
Based on 250 reviews
Details
Reviews

Service
10.0
Vibe
9.2
Location
8.8
Amenities
8.6
Breakfast
6.5
Overall 7.3 Good
Based on 130 reviews
Service
10.0
Vibe
9.2
Location
8.8
Amenities
8.6
Breakfast
6.5

Good 7.5
Pros: Nice hotel, more traditional than a lot in Asia. Comfy beds, decent in room facilities. The staff were friendly and helpful. Didn't eat the free breakfast so can't comment. In an area with lots of restaurants, a little way from the main tourist attractions of Hanoi but easy to reach in a taxi or Grab. Convenient for airport.
Excellent 8.8
Pros: This is a well located property for meetings in the Tay Ho area. The room was clean and bed was comfortable. It was very quiet.
Excellent 10.0
Pros: The decor was fabulous and the staff were all extremely friendly and helpful.
Okay 5.4
Pros: Area
Cons: Dirty bathroom
Okay 4.6
Pros: Good location and comfortable bed
Cons: Really loud from local night club. Paid for superior room...it had no windows, the shower flowed into the floor with no drainage and two big tiled stairs... Dangerous. Staff had no idea of my booking, place was very dated
Good 6.7
Pros: Good location by West Lake
Cons: A bit dated, no elevator, we were one of the only guests so they didn’t put out breakfast
Okay 5.0
Pros: the only good thing about this hotel is the location, but there are so many much nicer and more comfortable hotels. Will not stay or recommend to stay there to anyone I know...
Cons: breakfast, wifi are terrible. No lift in the hotel.
Okay 5.4
Pros: The only location is worth for business traveller
Cons: Wifi is very slow, breakfast very poor, no lift in the hotel and everything in the rooms is quite old. I dont really understand where does such high ratings come from
Excellent 9.6
Pros: The staff are so friendly and efficient! Great traditional style architecture and furniture - you don't find hotels like this easily in Hanoi anymore. Moreover, its in a great location on the West Lake and I had a garden side room and it was really quiet!
Excellent 8.8
Pros: The rooms were clean and well maintained. The was friendly and helpful
Cons: It was a little overpriced for thr room and the dinner at the hotel
Dragon Hotel - Hanoi
Rated #11
7.3
Good 7.3
Based on 130 reviews
Details
Reviews

Location
10.0
Service
8.9
Room
4.2
Comfort
2.9
Overall 7.1 Good
Based on 28 reviews
Location
10.0
Service
8.9
Room
4.2
Comfort
2.9

Paloma Hotel - Hanoi
Rated #12
7.1
Good 7.1
Based on 28 reviews
Details
Reviews

Service
9.6
Location
9.5
Cleanliness
8.9
Room
7.6
Overall 7.0 Good
Based on 124 reviews
Service
9.6
Location
9.5
Cleanliness
8.9
Room
7.6

Okay 5.4
Pros: - close to the airport
Cons: - a lot of stuff is broken in the room - staff isn’t really motivated - not really clean - smells like cigarettes
Mediocre 3.3
Pros: Friendly staff
Cons: Please hotel owner, make sure an employee is always downstairs at night. Now i stood there as a girl alone in a dark alley ringing and yelling for 15 minutes. Furthermore the bid bed seemed to be slept in before and in my breakfast i found wings of a bug or something.
Excellent 8.8
Pros: Great location for airport, good WiFi, perfect stopover stay
Cons: Not many spare sockets for charging devices, shower was over toilet
Good 6.7
Pros: The staff were really polite. My suitcase was carried upstairs for me. When there was no breakfast, the guy behind reception offered to make me something else which was kind.
Cons: There was no running water in the bathroom tap. I was told to get up for breakfast as half 6 and then when I went down, I was informed it didn't start until half 7.
Okay 5.0
Pros: location close to the airport
Cons: TV was not working power supply not stable, 4x power outage in 11 hours. No breakfast
Good 7.9
Pros: Excellent location, clean enough and guy on reception was friendly and helpful. Was perfect for what we needed it for!
Cons: The tv didnt work. Probably could have asked the ask the guy on reception to take a look but we were there for just few hours so seemed pointless
Good 7.5
Pros: Cups and jug in room
Cons: The shower water smelled
Okay 4.6
Cons: There is only a kid at the front desk. He was sleeping behind the counter when I needed to check out and would not hear me calling him. I had to go around the counter to shake him! Then upon payment he didn't have change, had to give me in other currency! He couldn't help me get a taxi either, I had to go under the rain find a taxi myself. The hotel is near the back of the airport, so not near any entrance. Taxi took 15min to airport terminal. Room was shabby, damp and smelled mould. Windows wouldn't close and there are a lot of mosquitoes. They don't have a restaurant and I didn't get the breakfast (but after sleeping here for one night I wouldn't haven't eaten anything in there anyway). I was in a hostel in Hanoi before coming here, the hostel was cheaper and extremely superior to this "hotel". I regret staying here.
Mediocre 3.8
Pros: We checked in 12pm midnight. The staff told us there is no more room. We were insisting on that we have booked via the website. And if the hotel does not let us check in, we will still be charged. It is midnight check in and we were so tired. We wanted to rest for few hours before going to the airport for the early flight. But the room is terrible. It is worse than 1 star hour hotel ...
Okay 4.6
Pros: Close to airport.
Cons: Very dated, no towels, no tea or coffee and staff were very pushy with booking tours.
Airport View Hotel - Hanoi
Rated #13
7.0
Good 7.0
Based on 124 reviews
Details
Reviews

Location
10.0
Service
8.0
Room
4.5
Comfort
4.3
Overall 6.7 Good
Based on 44 reviews
Location
10.0
Service
8.0
Room
4.5
Comfort
4.3

Mediocre 3.8
Pros: It was in a good location
Cons: It was very dirty, dirty sheets and pillow cases. When asked for clean ones the staff said they didn’t have any
Excellent 8.5
Pros: My daughter and I changed rooms on the day we arrived, so we had a view over the street to the LAKE. Fabulous view and worth paying extra. Staff were lovely. Laundry not ironed, which was our only complaint.
Cons: As I have said, unironed laundry and I think they were understaffed.
Okay 4.2
Pros: great location in the center of Tay Ho's bustling expat scene. The rooms facing West Lake have great views.
Cons: the AC could not be turned down from 18 degrees, there was no wifi and no hot water for the shower despite leaving on the hot water heater for several hours beforehand. Add a small lumpy hard mattress and a leaky shower and it was a fairly uncomfortable stay all around
Okay 5.0
Pros: Location and friendly staff.
Cons: Old facilities, barely cleaned, cockroaches and mosquitos in the bathroom.
Good 7.9
Pros: I like the location of the hotel, cleanliness and friendly staff.
Cons: Hotel have to work on breakfast food options. Options are very limited.
Mediocre 3.8
Pros: DIFFICULT TO FIND SOMETHING ACCEPTABLE HERE, THE LOCATION IS THE ONLY CONVENIENCY TO ADVICE
Cons: THE BREAKFAST HAS BEEN THE WORST EVER AND THE COMPLETE ABSENCE OF SERVICES MADE THIS HOTEL A SURPRISE, IN NEGATIVE WAY.
Okay 4.2
Cons: Fridge did not work or not turned on,very small room,hard bed.
Okay 5.4
Pros: Location wise
Cons: Room not as per advertised.
Wild Lotus Hotel - Xuan Dieu - Hanoi
Rated #14
6.7
Good 6.7
Based on 44 reviews
Details
Reviews

Location
8.2
Service
5.9
Room
4.3
Comfort
3.0
Overall 6.6 Good
Based on 216 reviews
Location
8.2
Service
5.9
Room
4.3
Comfort
3.0

Excellent 8.3
Pros: Free breakfast which, albeit basic, is quite nice and complimentary shuttle to the airport, all for less than 20 usd. Conveniently located at a walking distance to the airport. Difficult to ask for more
Cons: The only thing worth mentioning is the quality of the coffee (which was free though) provided at breakfast; that certainly could be improved.
Good 7.5
Pros: was 10mins from the airport quick transfer in car clean comfy bed
Cons: nothin all good
Good 7.5
Pros: Walking distance to the airport
Cons: Windows didn’t really block out noise from the road.
Excellent 9.6
Pros: For a quick stay before a flight this is perfect. Unfortunately getting into and out of the airport itself requires a taxi despite being 10 minutes walking distance on google maps. Taxi/Grab refuses to charge appropriate fee. Should be 16-20k in Dong however they refuse to take you for under 50K.
Cons: Mattress was alright but felt cheap and springy
Excellent 8.3
Pros: Location near airport is walking distance!
Cons: The bed with coils
Okay 5.4
Pros: Just next to the international Airport terminal. 10 minutes walking
Cons: Employees don't speak English. Not comfortable bed with no top sheet
Excellent 9.2
Pros: Is ok. But still can improve in breakfast set
Okay 5.8
Pros: Location is ok for those who arrive late in the airport.
Cons: Breakfast was not provided though included in price.
Excellent 9.2
Pros: Staff were very friendly and nice clean rooms. The staff give me a free ride to the airport, even though it’s only 3 minutes in a car; it was still good of them!
Cons: Unfortunately I was placed on the airport side of the building and it can be a little noisy! But I still slept ok, personally.
Okay 5.8
Pros: Good location near the airport.
Cons: There was very hot on our arrival in the room. The air conditioning was weak and could not cool the room.
Noi Bai Airport Hotel - Nội Bài
Rated #15
6.6
Good 6.6
Based on 216 reviews
Details
Reviews

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