Hanoi hotels near Hanoi Old Quarter
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With a stay at Hanoi La Siesta Hotel & Spa in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 9.4 Excellent
Based on 1,421 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: rooftop bar
Excellent
8.0
Pros: Gave us our well before check in time. Good welcome. Stored our luggage while we went on halong bay cruise. Let us remain in our room for one hour longer at check out. Gave us a snack box when we left for the airport. Friendly and obliging staff.
Excellent
10.0
Pros: Everything was absolutely amazing! Great staff! Excellent hospitality. Definitely coming back!
Excellent
10.0
Pros: One of the nicest hotels I've stayed in. Food was amazing, all staff were brilliant and very friendly, the room was very modern and clean, worth every penny. Would definitely stay here again.
Excellent
10.0
Pros: An amazing boutique hotel with excellent staff, rooms, rooftop bar & breakfast. Great location too.
Excellent
10.0
Pros: Well situated, clean and elegant
Good
7.9
Pros: The staff were very helpful, especially Tien Nguyen. She’s the star of the hotel. Good service and help us to arrange our daily tour, very professional.
Excellent
10.0
Pros: friendly and accommodating staffs. excellent service. convenient location.
Good
7.9
Pros: Excellent staff. Great breakfast. Good coffee
Excellent
10.0
Pros: Awesome hotel! Greeted by the bellboys and concierge and welcomed with tea and fresh fruit. Good location with everything in walking distance. The room is great and was recently renovated with a rain shower head in which I could easily stay in for an hour. Breakfast is great that ranges from pho, sushi, yogurt to your choice of eggs. Hotel has a nice rooftop bar that overlooks the city. Massage services are good just make sure to make a reservation early. Laundry services are excellent too, comes delivered to your room folded and packaged.
Ling is great and was coordinated our tour to Ninh Binh with our excellent tour guide Alex. She also made our cruise to Ha Long Bay effortless and smooth.
Definitely recommended as you will not regret staying at this hotel.
Excellent
10.0
Pros: Clean , attention to detail. Highly committed staff
Excellent
10.0
Pros: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.
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Details
Reviews
Overall 9.4 Excellent
Based on 1,421 reviews
Cleanliness
9.8
Vibe
9.7
Location
9.7
Food
9.6
Service
9.6
Breakfast
9.4
Room
8.7
WiFi
6.3
Pool
2.7
Cleanliness
9.8
Service
9.8
Location
9.6
Breakfast
9.5
Vibe
9.4
Food
9.3
Wellness
9.0
Value
8.7
Room
8.2
Cleanliness
9.8
Service
9.8
Location
9.7
Bar
9.6
Vibe
9.6
Food
9.5
Breakfast
9.2
Value
8.7
Room
8.6
Service
9.7
Location
9.7
Food
9.6
Cleanliness
9.6
Vibe
9.6
Breakfast
9.5
Room
8.3
Breakfast
9.5
Service
9.2
Room
8.0
7.9 Good
Pros: rooftop bar
Cons:
8.0 Excellent
Pros: Gave us our well before check in time. Good welcome. Stored our luggage while we went on halong bay cruise. Let us remain in our room for one hour longer at check out. Gave us a snack box when we left for the airport. Friendly and obliging staff.
Cons: Poor view of adjacent buildings. Would have a walk in shower in the second room booked.
10.0 Excellent
Pros: Everything was absolutely amazing! Great staff! Excellent hospitality. Definitely coming back!
Cons:
10.0 Excellent
Pros: One of the nicest hotels I've stayed in. Food was amazing, all staff were brilliant and very friendly, the room was very modern and clean, worth every penny. Would definitely stay here again.
Cons: We should have stayed in this hotel for longer.
10.0 Excellent
Pros: An amazing boutique hotel with excellent staff, rooms, rooftop bar & breakfast. Great location too.
Cons: It was absolutely fab. Can’t fault it.
10.0 Excellent
Pros: Well situated, clean and elegant
Cons:
7.9 Good
Pros: The staff were very helpful, especially Tien Nguyen. She’s the star of the hotel. Good service and help us to arrange our daily tour, very professional.
Cons: Great location, walking distance to old quarter
10.0 Excellent
Pros: friendly and accommodating staffs. excellent service. convenient location.
Cons: wifi internet at the lower floors were slow and erratic. when we were transferred to the upper floors, wifi internet was excellent.
7.9 Good
Pros: Excellent staff. Great breakfast. Good coffee
Cons: Gym is very small
10.0 Excellent
Pros: Awesome hotel! Greeted by the bellboys and concierge and welcomed with tea and fresh fruit. Good location with everything in walking distance. The room is great and was recently renovated with a rain shower head in which I could easily stay in for an hour. Breakfast is great that ranges from pho, sushi, yogurt to your choice of eggs. Hotel has a nice rooftop bar that overlooks the city. Massage services are good just make sure to make a reservation early. Laundry services are excellent too, comes delivered to your room folded and packaged.
Ling is great and was coordinated our tour to Ninh Binh with our excellent tour guide Alex. She also made our cruise to Ha Long Bay effortless and smooth.
Definitely recommended as you will not regret staying at this hotel.
Cons: An elevator connecting to the top floor avoiding the narrow stairwell up one flight.
10.0 Excellent
Pros: Clean , attention to detail. Highly committed staff
Cons: Nothing
10.0 Excellent
Pros: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.
Cons: Nothing, and I'm picky!
With a stay at Hanoi La Siesta Hotel & Spa in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Overall 9.3 Excellent
Based on 8,284 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Everything is simply perfect
Excellent
10.0
Pros: Wonderful staff taking good care of us
Excellent
10.0
Pros: Every thing
Excellent
10.0
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Excellent
10.0
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Excellent
10.0
Pros: Service and location
Good
7.1
Excellent
10.0
Pros: Friendly staff and wonderful food... we are ashamed at how much time we spent in the hotel as opposed to exploring Hanoi...
Excellent
10.0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Details
Reviews
Overall 9.3 Excellent
Based on 8,284 reviews
Service
9.6
Location
9.4
Breakfast
9.4
Vibe
9.3
Wellness
9.1
Amenities
9.0
WiFi
9.0
Cleanliness
8.8
Bar
8.6
Room
8.5
Food
8.5
Value
5.2
Service
9.6
Vibe
9.5
Location
9.5
Breakfast
9.4
Amenities
8.9
Room
8.8
Food
8.6
Bar
8.5
Value
5.7
Breakfast
9.5
Service
9.5
Vibe
9.2
Wellness
9.2
Location
9.0
Amenities
8.9
Food
8.7
Room
8.4
Comfort
6.4
Value
5.4
Service
9.6
Location
9.6
Breakfast
9.4
Vibe
9.4
Food
9.2
Wellness
9.1
Amenities
9.1
Room
7.9
Comfort
5.9
Value
5.3
Service
9.8
Location
9.5
Breakfast
9.4
Amenities
8.9
Vibe
8.5
Room
8.5
Bar
8.4
10.0 Excellent
Pros: Everything is simply perfect
Cons:
10.0 Excellent
Pros: Wonderful staff taking good care of us
Cons: cold/hard pancakes and waffels at the breakfast in Le Club Bar
10.0 Excellent
Pros: Every thing
Cons:
10.0 Excellent
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Cons: leaving
10.0 Excellent
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Cons:
10.0 Excellent
Pros: Service and location
Cons: Nothing
7.1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
10.0 Excellent
Pros: Friendly staff and wonderful food... we are ashamed at how much time we spent in the hotel as opposed to exploring Hanoi...
Cons:
10.0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
A stay at Oriental Suite Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 9.2 Excellent
Based on 2,109 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: We stayed in various hotel in Hanoi old quarter all in similar price range and to be fair this was the best one. The staff are friendly & helpful. It’s location is good. We had a room with window, which was nice as lots of hotel rooms in this area do not have windows.
Excellent
10.0
Pros: Every time I come to Hanoi I am amazed at the level of service and care the hotel staff take. Oriental Suites is no exception. From the moment I walked in until I climbed into the cab to leave the staff were all over every need I could have. The restaurant staff are awesome. The room, while it had no window (beware of that when booking) was lit very well and super comfortable. Shower and bathroom were wonderful and it was all very cozy and inviting. And the location is absolutely prime. I can’t say enough good things about the Oriental Suites.
Okay
5.0
Pros: Service
Excellent
9.0
Pros: The staff are super friendly and polite and very helpful with any queries . The breakfast was excellent . The location of the hotel was perfect .
Excellent
9.0
Pros: the staff were very helpfull and friendly
Excellent
10.0
Pros: Great location in the middle of the Old Quarter. Clean. Very helpful staff. Included breakfast was good.
Excellent
10.0
Pros: All of the staff were absolutely amazing, friendly and very helpful. The rooms were excellent, clean and comfortable. The location was really great, easy access to alot of monuments, tourist attractions etc. And the hotel breakfast was really enjoyable and plenty of food.
Excellent
9.0
Pros: The breakfast was excellent. They changed the food everyday. And from my experience, not every hotel in Vietnam is capable of cooking according to European standards, but oriental suite hotel can do it. The staff was polite and helpful. However, the best perk of this hotel is the location, very close to Hoan Kiem lake and night market.
Excellent
10.0
Pros: Location Staff Clean
Details
Reviews
Overall 9.2 Excellent
Based on 2,109 reviews
Service
9.8
Location
9.6
Wellness
9.0
Food
8.7
Vibe
8.6
Breakfast
8.6
WiFi
8.1
Room
7.2
Pool
2.5
Service
9.8
Location
9.7
Breakfast
8.7
Vibe
8.4
Amenities
7.6
Room
7.0
Service
9.8
Location
9.6
Breakfast
8.7
Cleanliness
8.6
Vibe
8.3
Amenities
7.6
Room
6.7
Service
9.7
Location
9.7
Food
8.7
Breakfast
8.6
Cleanliness
7.8
Room
6.3
Service
9.7
Location
9.6
Room
6.8
8.8 Excellent
Pros: We stayed in various hotel in Hanoi old quarter all in similar price range and to be fair this was the best one. The staff are friendly & helpful. It’s location is good. We had a room with window, which was nice as lots of hotel rooms in this area do not have windows.
Cons: Nothing
10.0 Excellent
Pros: Every time I come to Hanoi I am amazed at the level of service and care the hotel staff take. Oriental Suites is no exception. From the moment I walked in until I climbed into the cab to leave the staff were all over every need I could have. The restaurant staff are awesome. The room, while it had no window (beware of that when booking) was lit very well and super comfortable. Shower and bathroom were wonderful and it was all very cozy and inviting. And the location is absolutely prime. I can’t say enough good things about the Oriental Suites.
Cons: I wish the interior rooms had a window. Other than that nothing at all bad to say about this place.
5.0 Okay
Pros: Service
Cons:
9.0 Excellent
Pros: The staff are super friendly and polite and very helpful with any queries . The breakfast was excellent . The location of the hotel was perfect .
Cons:
9.0 Excellent
Pros: the staff were very helpfull and friendly
Cons:
10.0 Excellent
Pros: Great location in the middle of the Old Quarter. Clean. Very helpful staff. Included breakfast was good.
Cons:
10.0 Excellent
Pros: All of the staff were absolutely amazing, friendly and very helpful. The rooms were excellent, clean and comfortable. The location was really great, easy access to alot of monuments, tourist attractions etc. And the hotel breakfast was really enjoyable and plenty of food.
Cons: Nothing i didnt like
9.0 Excellent
Pros: The breakfast was excellent. They changed the food everyday. And from my experience, not every hotel in Vietnam is capable of cooking according to European standards, but oriental suite hotel can do it. The staff was polite and helpful. However, the best perk of this hotel is the location, very close to Hoan Kiem lake and night market.
Cons: It’s not mistake of the hotel, but in one of the back rooms with balcony lives in nearby building neighbour with cat, or cats? Anyway, sometimes during night, the cats were fighting each other, or singing to each other, sometimes it was hard to sleep. (Good for cat lovers though)
10.0 Excellent
Pros: Location Staff Clean
Cons: Nothing!
A stay at Oriental Suite Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Oriental Central Hotel, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 9.1 Excellent
Based on 1,067 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Well located, close to all the things we needed. Staff are very friendly & very helpful.
Good
7.0
Pros: The staff! Location is very good!
Excellent
9.0
Pros: Excellent location in old Quarter near many fabulous restaurants and shopping. Breakfast was very good, lots of variety and eggs made to order. The shower was hot and had excellent flow. The best shower I've used while traveling in Southeast Asia for months! The bed was firm and very comfortable.
Excellent
10.0
Pros: Centrally located . Clean. Helpful staff. Good breakfast.
Excellent
9.6
Pros: Close to fabulous restaurants, stores for shopping and things to see. The junior suite was large with lovely European bedding. Very hot water in the bathroom and excellent water pressure. Very good breakfast included. An excellent value.
Excellent
9.2
Pros: Perfect location in old quarter Hanoi. The staff make this hotel a great place to stay. They are so helpful with everything....fabulous people! I recommend a room with a window as they are bigger. This hotel is like a small oasis in the chaos of central Hanoi! We booked all our tours here as it was safer and easier and both experiences were perfect. I wouldn’t waste time trying to find tours elsewhere as hotel offer everything with good companies using safe drivers and decent buses.
Excellent
10.0
Pros: Very good breakfast. I like the combination of buffet and a la carte. Location is right in the old quarter. Staff are very helpful and the airport transfers make life easy. The hotel street map is useful.
Excellent
8.0
Pros: Staff are all very nice and welcoming. Clean hotel offering water fountain to fill into your own bottle.
Excellent
9.0
Pros: Very helpful staff. Location was convenient.
Excellent
10.0
Pros: Loved this little gem in the old quarter og Hanoi. Close to all sights in Hanoi and even if it is in the centre of old town its still quiet street and good for sleeping noiceless. Comfortable beds, nice roomsize and great bathroom. All very clean. Very good breakfast also - they even make you soup, omelett, eggs, pancakes and sandwiches on order. Would defenitely live here for next Hanoitrip!
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Details
Reviews
Overall 9.1 Excellent
Based on 1,067 reviews
Service
9.8
Location
9.7
Value
9.6
Cleanliness
9.4
Breakfast
9.2
Vibe
8.7
Room
7.8
WiFi
7.5
Comfort
7.1
Amenities
6.7
Service
9.8
Location
9.8
Cleanliness
9.4
Breakfast
9.2
Vibe
8.3
Room
7.6
Service
9.9
Location
9.6
Cleanliness
9.3
Breakfast
9.0
Room
7.1
Service
9.8
Location
9.6
Breakfast
8.8
Room
7.1
Service
9.4
9.0 Excellent
Pros: Well located, close to all the things we needed. Staff are very friendly & very helpful.
Cons:
7.0 Good
Pros: The staff! Location is very good!
Cons: The room does not smell good. There is a continous smell of humidity. The walls were poorly maintened. The shower is good. Breakfast is ok. The staff is really helpful and kind!
9.0 Excellent
Pros: Excellent location in old Quarter near many fabulous restaurants and shopping. Breakfast was very good, lots of variety and eggs made to order. The shower was hot and had excellent flow. The best shower I've used while traveling in Southeast Asia for months! The bed was firm and very comfortable.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Centrally located . Clean. Helpful staff. Good breakfast.
Cons: Busy street traffic
9.6 Excellent
Pros: Close to fabulous restaurants, stores for shopping and things to see. The junior suite was large with lovely European bedding. Very hot water in the bathroom and excellent water pressure. Very good breakfast included. An excellent value.
Cons: Staff did not have good English skills but we managed nicely as they are patient and willing to help.
9.2 Excellent
Pros: Perfect location in old quarter Hanoi. The staff make this hotel a great place to stay. They are so helpful with everything....fabulous people! I recommend a room with a window as they are bigger. This hotel is like a small oasis in the chaos of central Hanoi! We booked all our tours here as it was safer and easier and both experiences were perfect. I wouldn’t waste time trying to find tours elsewhere as hotel offer everything with good companies using safe drivers and decent buses.
Cons:
10.0 Excellent
Pros: Very good breakfast. I like the combination of buffet and a la carte. Location is right in the old quarter. Staff are very helpful and the airport transfers make life easy. The hotel street map is useful.
Cons: Can be a bit noisy in the early morning.
8.0 Excellent
Pros: Staff are all very nice and welcoming. Clean hotel offering water fountain to fill into your own bottle.
Cons: We stayed in the room without window. It would be nice to have natural lighting.
9.0 Excellent
Pros: Very helpful staff. Location was convenient.
Cons:
10.0 Excellent
Pros: Loved this little gem in the old quarter og Hanoi. Close to all sights in Hanoi and even if it is in the centre of old town its still quiet street and good for sleeping noiceless. Comfortable beds, nice roomsize and great bathroom. All very clean. Very good breakfast also - they even make you soup, omelett, eggs, pancakes and sandwiches on order. Would defenitely live here for next Hanoitrip!
Cons:
With a stay at Oriental Central Hotel, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Essence Hanoi Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hanoi Old City Gate and Hoan Kiem Lake. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.1 Excellent
Based on 650 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Good
6.0
Mediocre
3.8
Excellent
10.0
Pros: Helpful staff - very informative on check in and their tips helped us get beat from our stay. Very helpful letting us leave luggage whilst we took a trip to sapa. Decor, breakfast, location all great. I also left something behind which they really helped with too.
Excellent
10.0
Pros: Staff are amazing ! Joe and Tom helped us tremendously with our travel arrangements, outstanding!
Excellent
9.0
Pros: The rooms are very comfortable
Excellent
9.0
Pros: Upgraded to a bigger room, very pleasant decor, great restaurant for dinner and breakfast, courteous staff who were very helpful before, during and after the stay. Nice spa experience
Excellent
10.0
Pros: Loved it. Nice dark rooms.
Excellent
9.7
Pros: The staff were very attentive and helpful. The hotel is well located and nice and clean. Children are safe and happy here too. Terrific hotel. Highly recommend.
Excellent
9.0
Pros: Very good breakfast. Excelent staff.
Excellent
9.0
Pros: The front desk are really helpful, and booked our Ha Long trip for us. I used their car for my airport transfers, and that made things so easy. The restaurant is pretty good, and breakfast is outstanding.
Details
Reviews
Overall 9.1 Excellent
Based on 650 reviews
Food
9.6
Service
9.6
Cleanliness
9.5
Location
9.5
Breakfast
9.2
Vibe
9.2
WiFi
9.1
Amenities
7.6
Room
7.6
Service
9.8
Location
9.7
Food
9.6
Cleanliness
9.5
Breakfast
9.2
Vibe
8.8
Room
7.3
Food
9.6
Location
9.6
Breakfast
9.2
Service
9.0
Wellness
8.3
Room
7.0
Service
9.8
Food
9.6
Location
9.6
Breakfast
9.4
Amenities
7.6
Room
7.3
Service
9.7
Food
9.6
Location
9.4
Room
7.2
6.0 Good
Pros:
Cons: for a suite it was poor - also noisy across the road from a rooftop bar the lighting in the bathroom meant i couldt see properly when looking in the mirror and the shower ran hot only
3.8 Mediocre
Pros:
Cons: Old facilities
10.0 Excellent
Pros: Helpful staff - very informative on check in and their tips helped us get beat from our stay. Very helpful letting us leave luggage whilst we took a trip to sapa. Decor, breakfast, location all great. I also left something behind which they really helped with too.
Cons: There isn’t anything I can think of
10.0 Excellent
Pros: Staff are amazing ! Joe and Tom helped us tremendously with our travel arrangements, outstanding!
Cons:
9.0 Excellent
Pros: The rooms are very comfortable
Cons:
9.0 Excellent
Pros: Upgraded to a bigger room, very pleasant decor, great restaurant for dinner and breakfast, courteous staff who were very helpful before, during and after the stay. Nice spa experience
Cons: Some minor plumbing issues, fixed the next morning. Common areas a bit 'too' busy.
10.0 Excellent
Pros: Loved it. Nice dark rooms.
Cons:
9.7 Excellent
Pros: The staff were very attentive and helpful. The hotel is well located and nice and clean. Children are safe and happy here too. Terrific hotel. Highly recommend.
Cons: Nothing to say. A rooftop bar would be nice.
9.0 Excellent
Pros: Very good breakfast. Excelent staff.
Cons:
9.0 Excellent
Pros: The front desk are really helpful, and booked our Ha Long trip for us. I used their car for my airport transfers, and that made things so easy. The restaurant is pretty good, and breakfast is outstanding.
Cons: Nothing really. It was all cool.
A stay at Essence Hanoi Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hanoi Old City Gate and Hoan Kiem Lake. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 9.0 Excellent
Based on 4,133 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Nice hotel, cleanliness, and facilities
Excellent
8.0
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Excellent
10.0
Pros: OUTSTANDING!! I’ve stayed in Melia hotels in the past, but this was the best of their hotels I’ve stayed at!!!! It kept on exceeding expectations! The hotel is one of the best I’ve ever stayed at. I had such a comfortable stay, could have lived there!! Staff couldn’t do enough for us! The beds were like sleeping on Cloud 9, enormous room with big, well equipped marble bathroom. Breakfast overlooking Hanoi with it’s super selection and impeccable service was the icing on the cake! The free tea, coffee, biscuits selection in the Level lounge was a lovely addition. Look forward to returning on a future trip.
Excellent
10.0
Pros: Great hotel with many facilities.
Excellent
9.4
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Mediocre
2.5
Pros: Concierge were excellent
Details
Reviews
Overall 9.0 Excellent
Based on 4,133 reviews
Breakfast
9.1
Bar
8.9
Room
8.9
Location
8.8
Service
8.6
Comfort
8.5
Vibe
7.7
Amenities
7.2
WiFi
6.9
Value
6.5
Breakfast
9.2
Service
8.8
Room
8.7
Comfort
8.6
Location
8.6
Amenities
7.2
Vibe
6.8
Location
8.8
Room
8.7
Breakfast
8.5
Service
7.9
Vibe
7.4
Wellness
7.3
Amenities
6.9
Value
5.6
Pool
3.2
Breakfast
9.0
Service
8.8
Location
8.8
Food
8.7
Room
8.5
Amenities
6.6
Vibe
6.3
Breakfast
9.1
Food
8.6
Comfort
8.6
Room
8.4
Service
8.3
Location
8.3
9.0 Excellent
Pros: Nice hotel, cleanliness, and facilities
Cons: The breakfast is excellent, but the cutlery sets and tea cups are ugly. It is not fixed in this hotel. The cutlery sets pulls on the table after meal, it is not hygienic.
8.0 Excellent
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Cons:
10.0 Excellent
Pros: OUTSTANDING!! I’ve stayed in Melia hotels in the past, but this was the best of their hotels I’ve stayed at!!!! It kept on exceeding expectations! The hotel is one of the best I’ve ever stayed at. I had such a comfortable stay, could have lived there!! Staff couldn’t do enough for us! The beds were like sleeping on Cloud 9, enormous room with big, well equipped marble bathroom. Breakfast overlooking Hanoi with it’s super selection and impeccable service was the icing on the cake! The free tea, coffee, biscuits selection in the Level lounge was a lovely addition. Look forward to returning on a future trip.
Cons: Nothing! Perfect stay!!
10.0 Excellent
Pros: Great hotel with many facilities.
Cons:
9.4 Excellent
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Cons:
2.5 Mediocre
Pros: Concierge were excellent
Cons: The Hotel Manager, Marc, was extremely rude to some guests at the hotel - we found this very sad to watch and hope the GM takes action There was also a lot of maintenance works at the hotel which was a nuisance
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.8 Excellent
Based on 5,622 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Excellent
10.0
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Excellent
8.8
Pros: Great spa area with two whirlpools and a huge swimming pool.
Excellent
10.0
Pros: rooms are big and clean, amazing breakfast and dinner buffet, nice swimming pool, roof top bar at 20th floor is a must, kind and supportive staff
Excellent
9.0
Pros: Very good, perfect option when in Hanoi. We choose it also because of the indoor swimming pool, which is great with kids and being there in late December, when too cold for open air ones. The staff is amazing, the buffet restaurant is a great option after a full day out in Hanoi. The view of the lake just wonderful, it gives a sense of peace and space in a city that doesn't have much. Greatly recommended!
Excellent
10.0
Pros: Bed and bathroom
Details
Reviews
Overall 8.8 Excellent
Based on 5,622 reviews
Bar
9.3
Service
9.0
Breakfast
8.4
Location
8.2
Room
7.5
WiFi
5.8
Value
5.5
Comfort
5.0
Bar
9.1
Service
9.0
Location
8.2
Breakfast
8.1
Room
6.2
Value
5.4
WiFi
4.0
Comfort
3.9
Bar
9.4
Service
8.8
Breakfast
8.4
Location
7.8
Room
7.7
Comfort
5.2
Value
5.0
Bar
9.3
Breakfast
8.5
Service
8.4
Location
8.1
Wellness
7.9
Room
7.8
Vibe
5.9
Value
5.6
Comfort
5.3
Service
9.4
Bar
9.4
Location
7.9
Room
7.2
10.0 Excellent
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Cons: I did notice some guests spitting and blowing their nose into their hands in the swimming pool and they weren't stopped by staff.
8.8 Excellent
Pros: Great spa area with two whirlpools and a huge swimming pool.
Cons: The bin wasn’t emptied every day.
10.0 Excellent
Pros: rooms are big and clean, amazing breakfast and dinner buffet, nice swimming pool, roof top bar at 20th floor is a must, kind and supportive staff
Cons:
9.0 Excellent
Pros: Very good, perfect option when in Hanoi. We choose it also because of the indoor swimming pool, which is great with kids and being there in late December, when too cold for open air ones. The staff is amazing, the buffet restaurant is a great option after a full day out in Hanoi. The view of the lake just wonderful, it gives a sense of peace and space in a city that doesn't have much. Greatly recommended!
Cons: all good
10.0 Excellent
Pros: Bed and bathroom
Cons: Nothing
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
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Overall 8.8 Excellent
Based on 2,330 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Excellent
10.0
Pros: The Staff were very pleasant and Friendly , The Duty Manager Cynthia, was more than helpful and marked all the places off interest and how to get to them. She was also always in the dinning room every morning making sure everyone was happy with the Breakfast , which was excellent something for every nationality. Room were very quiet good soundproof. Also door boys were also very nice . All spoke good English.
Excellent
10.0
Pros: The staff could not have been more helpful
Excellent
10.0
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Excellent
8.0
Pros: The buffet breakfast was excellent, the location was ideal (in the Old Quarter close to everything) and the staff was friendly and very helpful.
Good
7.0
Pros: Location is perfect, right in the heart of the city Very friendly staff in lobby and skybar Great drinks in the rooftop bar Rooms are very clean
Good
6.0
Pros: I was disappointed they arranged some one to pick me up from the airport and he came late price wise was too expensive for the type of vehicle you provided I had Grab vitnam coming from Saigon to airport far better vehicle with the fraction of the price that I had payed you to be picked up from Hanoi airport that was disappointing vehicle and unprofessional looking driver no uniform it did not look good I am a Hotel personal I work for the Star Casino on the Gold Coast and I was not impressed it’s image very important you missed the point very much so first impression is very very important some time you hit many pints which you almost did but not the airport pick up and drop off driver was ok but he could look much better with a decent uniform or a suite some how , Kind Regards Yousef Bitar
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Details
Reviews
Overall 8.8 Excellent
Based on 2,330 reviews
WiFi
9.7
Location
9.5
Service
9.4
Cleanliness
8.9
Breakfast
8.6
Food
7.9
Room
7.8
Amenities
7.1
Value
6.9
Pool
1.0
Service
9.7
Bar
9.3
Location
9.3
Breakfast
8.2
Room
7.6
Value
6.8
Service
9.2
Location
9.1
Breakfast
8.7
Room
7.0
Comfort
6.4
Location
9.2
Service
9.1
Breakfast
8.0
Room
7.5
Location
9.6
Service
9.5
Room
6.8
9.7 Excellent
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Cons: Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight.
There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.
10.0 Excellent
Pros: The Staff were very pleasant and Friendly , The Duty Manager Cynthia, was more than helpful and marked all the places off interest and how to get to them. She was also always in the dinning room every morning making sure everyone was happy with the Breakfast , which was excellent something for every nationality. Room were very quiet good soundproof. Also door boys were also very nice . All spoke good English.
Cons:
10.0 Excellent
Pros: The staff could not have been more helpful
Cons:
10.0 Excellent
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Cons: Nothing.
8.0 Excellent
Pros: The buffet breakfast was excellent, the location was ideal (in the Old Quarter close to everything) and the staff was friendly and very helpful.
Cons: We specifically booked a room with a window which was stated in one place in the booking as having an "Inner courtyard view" (in another place it said that the "Room has no view"). In reality, the room faced a blank wall about 5 to 10 feet away from the window. We wouldn't have upgraded if we had known this.
7.0 Good
Pros: Location is perfect, right in the heart of the city Very friendly staff in lobby and skybar Great drinks in the rooftop bar Rooms are very clean
Cons: Door of the room are not soundproff - can hear everything happening on the corridor, sometimes loud in the early mornings Airport shuttle is overpriced - much better alternative is just using Taxi Group Airport for almost half the price
6.0 Good
Pros: I was disappointed they arranged some one to pick me up from the airport and he came late price wise was too expensive for the type of vehicle you provided I had Grab vitnam coming from Saigon to airport far better vehicle with the fraction of the price that I had payed you to be picked up from Hanoi airport that was disappointing vehicle and unprofessional looking driver no uniform it did not look good I am a Hotel personal I work for the Star Casino on the Gold Coast and I was not impressed it’s image very important you missed the point very much so first impression is very very important some time you hit many pints which you almost did but not the airport pick up and drop off driver was ok but he could look much better with a decent uniform or a suite some how , Kind Regards Yousef Bitar
Cons: To advise your Hotel guests about many scammers riding bikes soliciting Hotel guest for prostitution and offering to take them to brothel house that’s very bad image to your Hotel they come at night around the entrance of your Hotel asking guest if they like to attend and showing them naked picture on their phone so you need to work on that
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Hanoi Old Town Night Market. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 8.7 Excellent
Based on 803 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Every things
Excellent
10.0
Pros: Good location, very friendly staff and good service. Clean rooms.
Excellent
10.0
Pros: New hotel with a nice location in the old quarter. Comfy room and bed and a clean bathroom with a good shower. Helpful and attentive staff
Excellent
10.0
Pros: Great location, very clean and the staff couldn’t have been more helpful and kind! Highly recommend!
Excellent
10.0
Excellent
9.0
Pros: Location is just superb. Central to everything in the Old Quarter. The room was very quiet and the beds were really comfortable. Staff were brilliant and they were always happy to help. Really great hotel.
Excellent
10.0
Pros: The service is very good. Great location and a very comfortable stay.
Excellent
10.0
Pros: Extremely attentive and friendly staff. Very helpful. The breakfast was very good and their was a wide selection of food each day, as well as good views from the breakfast room. Location was fantastic. Would recommend asking for a room on a high floor if possible.
Excellent
10.0
Pros: Excellent servis,great breakfast and fanatastic location. Can only recommend !
Excellent
8.0
Pros: The staffs are good and friendly. Even though there was slight miscommunication during the execution of the tour we booked with the hotel but the manager resolved it in a proper manner and promptly. Overall, we enjoyed our stay in hanoi.
Details
Reviews
Overall 8.7 Excellent
Based on 803 reviews
Cleanliness
9.6
Service
9.6
Location
9.4
Food
8.9
Breakfast
8.8
Value
8.6
Room
8.5
Comfort
8.0
WiFi
3.1
Cleanliness
9.7
Service
9.7
Location
9.6
Breakfast
9.1
Food
9.1
Room
8.7
Comfort
8.5
Service
9.8
Cleanliness
9.7
Location
9.6
Breakfast
8.9
Room
8.4
Comfort
8.1
Service
9.5
Location
9.5
Value
8.8
Room
8.5
Breakfast
8.3
Vibe
6.9
Amenities
6.1
Service
9.7
Location
9.3
Breakfast
8.9
Room
7.9
Vibe
6.7
10.0 Excellent
Pros: Every things
Cons: The pillow.
10.0 Excellent
Pros: Good location, very friendly staff and good service. Clean rooms.
Cons: Only missing a shower curtain.
10.0 Excellent
Pros: New hotel with a nice location in the old quarter. Comfy room and bed and a clean bathroom with a good shower. Helpful and attentive staff
Cons: Breakfast options can be improved to international standards
10.0 Excellent
Pros: Great location, very clean and the staff couldn’t have been more helpful and kind! Highly recommend!
Cons:
10.0 Excellent
Pros:
Cons: Great hotel, kind and professional people, great location. Got upgrated nicer room and breakfast to go... Just all perfect, large room, clean and very nice. Will definitely recommend this hotel and come back too.
9.0 Excellent
Pros: Location is just superb. Central to everything in the Old Quarter. The room was very quiet and the beds were really comfortable. Staff were brilliant and they were always happy to help. Really great hotel.
Cons: Nothing. Everything was great!
10.0 Excellent
Pros: The service is very good. Great location and a very comfortable stay.
Cons:
10.0 Excellent
Pros: Extremely attentive and friendly staff. Very helpful. The breakfast was very good and their was a wide selection of food each day, as well as good views from the breakfast room. Location was fantastic. Would recommend asking for a room on a high floor if possible.
Cons:
10.0 Excellent
Pros: Excellent servis,great breakfast and fanatastic location. Can only recommend !
Cons:
8.0 Excellent
Pros: The staffs are good and friendly. Even though there was slight miscommunication during the execution of the tour we booked with the hotel but the manager resolved it in a proper manner and promptly. Overall, we enjoyed our stay in hanoi.
Cons:
A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Hanoi Old Town Night Market. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A stay at Movenpick Hotel Hanoi places you in the heart of Hanoi, a 5-minute drive from St. Joseph's Cathedral and 7 minutes from Hanoi Opera House. Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8.7 Excellent
Based on 4,619 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7.9
Pros: Nice hotel, good location, friendly staff
Excellent
10.0
Pros: Great staff, clean rooms, very nice
Excellent
10.0
Pros: All was perfect
Excellent
10.0
Pros: In terms of the location, facilities, food, room, etc. there is nothing to not like. The room was clean and smelled clean. The bed was very comfortable to sleep on and the sheets were crisp white (who doesn't love this?) Staff was very professional and helpful. The breakfast selection was good but I was disappointed that they didn't have vegetarian pho. The service was excellent.
Okay
5.1
Excellent
9.0
Pros: The free chocolate hour is excellent and really makes the stay memorable. The staff were superb and very attentive.
Excellent
10.0
Pros: Luxurious feel
Excellent
10.0
Pros: Great friendly service and location
Excellent
9.2
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Excellent
10.0
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Details
Reviews
Overall 8.7 Excellent
Based on 4,619 reviews
Location
9.2
Service
9.0
Breakfast
8.8
Vibe
8.4
Room
8.2
WiFi
4.3
Service
9.2
Location
9.2
Breakfast
9.0
Room
8.2
Food
8.1
Comfort
7.0
Location
9.2
Service
8.9
Breakfast
8.7
Food
8.0
Room
7.6
Value
7.2
Location
9.3
Service
9.0
Cleanliness
8.9
Breakfast
8.9
Food
8.4
Room
7.9
Value
7.1
Location
9.1
Service
9.1
Cleanliness
8.9
Breakfast
8.3
Room
8.0
Vibe
8.0
7.9 Good
Pros: Nice hotel, good location, friendly staff
Cons:
10.0 Excellent
Pros: Great staff, clean rooms, very nice
Cons:
10.0 Excellent
Pros: All was perfect
Cons:
10.0 Excellent
Pros: In terms of the location, facilities, food, room, etc. there is nothing to not like. The room was clean and smelled clean. The bed was very comfortable to sleep on and the sheets were crisp white (who doesn't love this?) Staff was very professional and helpful. The breakfast selection was good but I was disappointed that they didn't have vegetarian pho. The service was excellent.
Cons: I was disappointed that they didn't have vegetarian pho at the breakfast buffet.
5.1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
9.0 Excellent
Pros: The free chocolate hour is excellent and really makes the stay memorable. The staff were superb and very attentive.
Cons: The food and drink prices in the hotel, even by hotel standards, were quite expensive.
10.0 Excellent
Pros: Luxurious feel
Cons: Room felt a little humid/damp.
10.0 Excellent
Pros: Great friendly service and location
Cons: No bar access
9.2 Excellent
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Cons: No real hotel bar. But the lobby lounge does the job somehow .
10.0 Excellent
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Cons: For some, the lack of swimming pool might be an issue, it would've been for me had I visited with my family. As it is now I don't mind it at all.
A stay at Movenpick Hotel Hanoi places you in the heart of Hanoi, a 5-minute drive from St. Joseph's Cathedral and 7 minutes from Hanoi Opera House. Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
A stay at Silk Path Hotel Hanoi places you in the heart of Hanoi, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.7 Excellent
Based on 741 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Exceptionally nice Hotel
Excellent
10.0
Pros: Location was excellent, and they had a great breakfast. The restaurant had a lot of reasonable quality options
Excellent
9.0
Pros: We were greeted by friendly staff, we were helped with the hiring of a motorbike. The place is nice, breakfast was OK.
Excellent
10.0
Pros: The hotel staff were absolutely lovely! When we arrived back into Hanoi after a two night stay in Sapa, the Silk Path allowed us to store our luggage and use bathroom facilities before our flight back home. Very kind.
Good
7.5
Pros: Clean, comfortable rooms. Value for money reasonable priced. Staff were lovely and very helpful.
Excellent
8.8
Pros: nice, clean, good location
Excellent
8.0
Pros: Forward communication was excellent, arranged airport pick up for us. Really nice little hotel. Very friendly staff. Comfortable rooms. Good location.
Details
Reviews
Overall 8.7 Excellent
Based on 741 reviews
Location
9.6
Service
9.5
Food
9.0
Breakfast
8.6
WiFi
8.5
Room
7.7
Value
7.2
Comfort
5.9
Wellness
3.6
Service
9.6
Location
9.6
Breakfast
8.5
Room
7.4
Location
9.7
Service
9.4
Room
7.3
Location
9.6
Service
9.5
10.0 Excellent
Pros: Exceptionally nice Hotel
Cons: Nothing
10.0 Excellent
Pros: Location was excellent, and they had a great breakfast. The restaurant had a lot of reasonable quality options
Cons: The basic rooms were extremely small.
9.0 Excellent
Pros: We were greeted by friendly staff, we were helped with the hiring of a motorbike. The place is nice, breakfast was OK.
Cons:
10.0 Excellent
Pros: The hotel staff were absolutely lovely! When we arrived back into Hanoi after a two night stay in Sapa, the Silk Path allowed us to store our luggage and use bathroom facilities before our flight back home. Very kind.
Cons:
7.5 Good
Pros: Clean, comfortable rooms. Value for money reasonable priced. Staff were lovely and very helpful.
Cons: The gym equipment didn’t work, location wise it’s quite noisy but otherwise reasonable.
8.8 Excellent
Pros: nice, clean, good location
Cons: expensive breakfast, some rooms without window
8.0 Excellent
Pros: Forward communication was excellent, arranged airport pick up for us. Really nice little hotel. Very friendly staff. Comfortable rooms. Good location.
Cons:
A stay at Silk Path Hotel Hanoi places you in the heart of Hanoi, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Centrally located in Hanoi's city center, Hilton Hanoi Opera places you in the hub of everything, from which you can enjoy the view of the iconic Hanoi Opera House day and night, walk to the city's top-rated attractions, points of interest or meet up with your business partners in the heart of Hanoi's CBD. The multi-award winning hotel features Vietnamese-styled rooms, versatile meeting rooms, an array of restaurants, a business center, a fitness center, saunas, whirlpool and an outdoor pool. Stay in the Executive floors and enjoy complimentary Internet access, breakfast and refreshments in the Executive Lounge.
Overall 8.6 Excellent
Based on 3,248 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: Room was great and the breakfast buffet was wonderful.
Excellent
10.0
Pros: Everything
Okay
5.8
Pros: Best location in Hanoi
Excellent
8.0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
8.3
Pros: Room size and facilities
Good
7.0
Pros: Breakfast, location, and friendly staff.
Excellent
9.0
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Good
6.7
Pros: Best location in Hanoi
Details
Reviews
Overall 8.6 Excellent
Based on 3,248 reviews
Location
9.5
Breakfast
8.9
Service
8.3
Room
7.0
Cleanliness
6.0
WiFi
6.0
Bar
5.9
Amenities
5.2
Vibe
4.6
Location
9.3
Breakfast
8.9
Service
8.5
Room
5.9
Cleanliness
5.7
Amenities
5.0
Vibe
3.8
Location
9.5
Breakfast
8.9
Service
8.3
Cleanliness
6.1
Room
5.9
Amenities
5.2
Vibe
3.8
Location
9.6
Breakfast
9.0
Comfort
8.6
Service
7.9
Room
6.4
Cleanliness
5.8
Amenities
4.6
Vibe
3.6
Location
9.6
Breakfast
8.8
Service
8.7
Comfort
8.6
Room
6.6
Vibe
4.5
10.0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
10.0 Excellent
Pros: Everything
Cons: Couldnt find anything I didnt like
5.8 Okay
Pros: Best location in Hanoi
Cons: Hotel owner and management team donot take care the cleaning wall outside windows of the whole building.Guests can see dust through windows from their rooms . In the first day of Lunar New Year the whole staff from doorman, front desk ,restaurant ... they were lazy to say Happy New Year to those check -in at that day and next few days .
8.0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
8.3 Excellent
Pros: Room size and facilities
Cons: Pricey for vietnam
7.0 Good
Pros: Breakfast, location, and friendly staff.
Cons: My cancelation of 16th January due to circumstances beyond my control was not adjusted to the new date. I was charged for No Show. Hilton staff said it was booking.com who charged it and they can't do anything about it.
9.0 Excellent
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Cons: Health club was not the best but still sufficient.
6.7 Good
Pros: Best location in Hanoi
Cons: Already sent to you .
Centrally located in Hanoi's city center, Hilton Hanoi Opera places you in the hub of everything, from which you can enjoy the view of the iconic Hanoi Opera House day and night, walk to the city's top-rated attractions, points of interest or meet up with your business partners in the heart of Hanoi's CBD. The multi-award winning hotel features Vietnamese-styled rooms, versatile meeting rooms, an array of restaurants, a business center, a fitness center, saunas, whirlpool and an outdoor pool. Stay in the Executive floors and enjoy complimentary Internet access, breakfast and refreshments in the Executive Lounge.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Overall 8.6 Excellent
Based on 2,634 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
3.0
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Excellent
9.2
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Excellent
9.1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Good
7.0
Pros: Bed was very comfy, staff were very helpful.
Excellent
8.0
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Excellent
10.0
Pros: Excellent location and helpful staff
Excellent
9.2
Pros: Great Location. Amazing breakfast.
Details
Reviews
Overall 8.6 Excellent
Based on 2,634 reviews
Location
9.5
Service
9.2
Breakfast
8.4
Vibe
7.8
Room
7.1
WiFi
6.5
Value
6.2
Cleanliness
5.6
Location
9.7
Service
9.0
Breakfast
8.5
Vibe
7.5
Room
7.0
Value
6.8
Cleanliness
5.8
Location
9.7
Service
9.0
Breakfast
8.2
Vibe
7.1
Room
6.6
Comfort
6.1
Value
6.1
Amenities
5.9
Cleanliness
5.6
Location
9.4
Bar
9.3
Service
9.1
Breakfast
8.4
Vibe
7.4
Room
6.8
Value
6.2
Cleanliness
5.6
Location
9.4
Service
9.4
Breakfast
8.2
Vibe
7.1
Room
6.8
Value
6.0
Amenities
5.7
Cleanliness
5.5
3.0 Mediocre
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Cons: We had an interior facing room, which meant no airflow which made the room very musty and moist. The staff was very negative. Every question we asked was met with a no. We expected a lot more from an Accor property. The pictures make the hotel look nice but there were a lot of details done for design without thinking about practicality, like doors not being able to shut well or having a bathroom sink in a corner behind a door so it was difficult to access to strange lighting that didn't make sense.
9.2 Excellent
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Cons: Nothing
9.1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
7.0 Good
Pros: Bed was very comfy, staff were very helpful.
Cons: I was in room 408 and could hear the very loud disco beat coming from the nightclub near the hotel..it kept me awake and I ended up being very tired during the day
8.0 Excellent
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Cons:
10.0 Excellent
Pros: Excellent location and helpful staff
Cons:
9.2 Excellent
Pros: Great Location. Amazing breakfast.
Cons: There was a great view vom the balcony on each floor. But the bar was on the ground floor.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
With a stay at Splendid Star Grand Hotel & Spa, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral and 7 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.4 Excellent
Based on 1,074 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.7
Pros: The hotel location is very nice and stuff is very welcoming.
Excellent
10.0
Pros: The first thank all staff the hotel verry nice and helpfull and one more time thank Mr Tom make out holiday in viet nam he help us book Ninh binh Lan ha bay .bai dinh trang an. Sapa and ha giang tour verry good Tour i will come back again
Excellent
8.3
Pros: The location is very good and pretty quiet. The staff helpful for booking Halong Bay trip
Excellent
10.0
Pros: Staff were all super friendly and accommodating. We arrived in the morning and were able to check in early. We organised a street food tour on our first night which was really good and I'd recommend asking the hotel to organise this for you, Mr Phong Bui was great sorting things for us. He also organised a Ha Long Bay cruise for us which was amazing. He arranged the best room on the boat for us, which had our own private balcony (Garden Bay Cruise - which I'd also recommend). Breakfast omelette was very nice.
Okay
5.0
Pros: Excellent location. Quiet street but close to everything.
Excellent
9.6
Pros: Beautiful hotel with amazing staff, couldn’t do enough for us. Fantastic value for money. Would highly recommend.
Good
6.7
Pros: The location was right in the middle of the old quarter. 2 min walk from the cathedral. Breakfast was good. Staff were friendly. They offered us a free ride to the airport which is a nice gesture.
Details
Reviews
Overall 8.4 Excellent
Based on 1,074 reviews
Location
9.6
Service
9.5
Breakfast
7.8
Room
7.1
WiFi
4.8
Location
9.6
Service
9.3
Breakfast
7.3
Comfort
6.6
Room
6.2
Location
9.8
Service
9.4
Breakfast
7.8
Room
7.1
Location
9.7
Service
9.5
Breakfast
8.0
Room
6.3
6.7 Good
Pros: The hotel location is very nice and stuff is very welcoming.
Cons: The bathroom was awful, not like in the picture. I found few dark long hair and it was not clean. At 4:30 a.m we woke up because of the cathedral bells, the sound was so loud. We also stayed in the room for newly weds, but there was no vine cost of which was included in the cost of the room.
10.0 Excellent
Pros: The first thank all staff the hotel verry nice and helpfull and one more time thank Mr Tom make out holiday in viet nam he help us book Ninh binh Lan ha bay .bai dinh trang an. Sapa and ha giang tour verry good Tour i will come back again
Cons:
8.3 Excellent
Pros: The location is very good and pretty quiet. The staff helpful for booking Halong Bay trip
Cons: The breakfast room is not very comfortable and the breakfast is ok.
10.0 Excellent
Pros: Staff were all super friendly and accommodating. We arrived in the morning and were able to check in early. We organised a street food tour on our first night which was really good and I'd recommend asking the hotel to organise this for you, Mr Phong Bui was great sorting things for us. He also organised a Ha Long Bay cruise for us which was amazing. He arranged the best room on the boat for us, which had our own private balcony (Garden Bay Cruise - which I'd also recommend). Breakfast omelette was very nice.
Cons:
5.0 Okay
Pros: Excellent location. Quiet street but close to everything.
Cons: The property needs some repairs, especially the shower.
9.6 Excellent
Pros: Beautiful hotel with amazing staff, couldn’t do enough for us. Fantastic value for money. Would highly recommend.
Cons: Nothing
6.7 Good
Pros: The location was right in the middle of the old quarter. 2 min walk from the cathedral. Breakfast was good. Staff were friendly. They offered us a free ride to the airport which is a nice gesture.
Cons: Rooms weren’t exactly clean. On my last day there, found a small cockroach hovering in the room. The check in time was at 2:00pm, but we waited till about 2:40p.m to get in the room. Booked the family executive suite room with 3 beds and a junior suite with balcony, but they gave us the option to choose two executive suite which was nice of them. However, the family room was cheaper and we were charged the junior suite price. The hotel also changes the hotel toothbrush everyday, which I find a little wasteful.
With a stay at Splendid Star Grand Hotel & Spa, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral and 7 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hanoi Blue Sky Hotel in Hanoi (Hoan Kiem), you'll be a 5-minute walk from Dong Xuan Market and 7 minutes by foot from Hanoi Old City Gate. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.4 Excellent
Based on 969 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
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Details
Reviews
Overall 8.4 Excellent
Based on 969 reviews
Location
9.6
Service
9.2
Breakfast
7.7
WiFi
7.3
Room
6.8
Amenities
1.9
Location
9.8
Service
9.7
Breakfast
8.1
Room
7.1
Location
9.4
Service
8.6
Breakfast
7.6
Comfort
7.6
Room
5.2
Amenities
1.7
Location
9.5
Service
8.8
Comfort
7.6
Breakfast
7.4
Room
6.9
With a stay at Hanoi Blue Sky Hotel in Hanoi (Hoan Kiem), you'll be a 5-minute walk from Dong Xuan Market and 7 minutes by foot from Hanoi Old City Gate. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Hanoi Royal Palace Hotel 2 places you in the heart of Hanoi, within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 8.4 Excellent
Based on 487 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: Good service. Staff and the manager (max) were extremely attentive and service orientated. Good location and nice breakfast. Room was clean and all amenities provided.
Excellent
10.0
Pros: Breakfast was good, the room was very spacious and very comfortable The staff were all amazing, Mr Max the hotel manager was kind and helpful. The trip to Ha Long Bay was superb. Ninh Binh also was perfect for 5 of us. Highly recommend for the value!
Excellent
9.0
Pros: - location was convenient for food and shopping - staff were extremely helpful; organising our trip and airport transfer (seriously good service, they really care about their guests) - breakfast selection was good - beds were large and comfortable
Excellent
10.0
Pros: I want the courtesy efficient Accomodating staff named max.he is so professional. Nice talking with him I think he is one of the best if not the best among them all To you max thank you so much for such a warm accomodation you extend to us which make us feel thet hanoi royal palace 2 is our second home. Thank yuo max
Excellent
10.0
Pros: The staff are couteous .very accomodating! Efficient The hotel breakfast comparable to 5 star hotel It was a buffet! ! Wow definitely i will stay here again I love this hotel very much Thank you all your hotel staff .all of you are wonderful people very efficient
Excellent
9.6
Pros: Really cool accomodation in a center of everything! Thanks
Excellent
9.2
Pros: Staff were very friendly and helpful
Good
7.7
Pros: Good breakfast and friendly staff
Good
7.9
Pros: Good location and cheap compared to others in the area.
Good
7.0
Pros: Location.
Details
Reviews
Overall 8.4 Excellent
Based on 487 reviews
Location
9.4
Service
9.3
WiFi
9.2
Breakfast
8.8
Vibe
8.1
Amenities
7.5
Room
7.2
Location
9.5
Service
9.4
Cleanliness
6.9
Room
6.7
10.0 Excellent
Pros: Good service. Staff and the manager (max) were extremely attentive and service orientated. Good location and nice breakfast. Room was clean and all amenities provided.
Cons:
10.0 Excellent
Pros: Breakfast was good, the room was very spacious and very comfortable The staff were all amazing, Mr Max the hotel manager was kind and helpful. The trip to Ha Long Bay was superb. Ninh Binh also was perfect for 5 of us. Highly recommend for the value!
Cons:
9.0 Excellent
Pros: - location was convenient for food and shopping - staff were extremely helpful; organising our trip and airport transfer (seriously good service, they really care about their guests) - breakfast selection was good - beds were large and comfortable
Cons: - shower wouldnt stay hot
10.0 Excellent
Pros: I want the courtesy efficient Accomodating staff named max.he is so professional. Nice talking with him I think he is one of the best if not the best among them all To you max thank you so much for such a warm accomodation you extend to us which make us feel thet hanoi royal palace 2 is our second home. Thank yuo max
Cons: None
10.0 Excellent
Pros: The staff are couteous .very accomodating! Efficient The hotel breakfast comparable to 5 star hotel It was a buffet! ! Wow definitely i will stay here again I love this hotel very much Thank you all your hotel staff .all of you are wonderful people very efficient
Cons: None
9.6 Excellent
Pros: Really cool accomodation in a center of everything! Thanks
Cons: We didnt find any price list in minibar
9.2 Excellent
Pros: Staff were very friendly and helpful
Cons: The door of my room was not perfectly closed. There is little gap between the door and the wall even when it is locked. For me it is not a big problem but a bit “funny”...
7.7 Good
Pros: Good breakfast and friendly staff
Cons: Little hot water for shower. Last to shower has to endure cold water
7.9 Good
Pros: Good location and cheap compared to others in the area.
Cons: Bath towels were stained which made them feel dirty. Shower - 5 mins of hot water that’s all. Not a lot of option for breakfast. Cleaners start cleaning from 6/7am, shouting in the corridors and generally being very noisy. The hotel in general was very noisy so sleep is disturbed and not of a great quality here.
7.0 Good
Pros: Location.
Cons: Lack of breakfast on our first day even though there was still an hour left.
A stay at Hanoi Royal Palace Hotel 2 places you in the heart of Hanoi, within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Golden Cyclo Hotel is centrally located in Hanoi, a 4-minute walk from Hang Da Market and 8 minutes by foot from St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8.4 Excellent
Based on 145 reviews
All reviews
- All reviews
- Couples
Excellent
8.0
Pros: All seems to be fine
Excellent
10.0
Pros: Everything is just perfect
Excellent
10.0
Excellent
10.0
Pros: The staff are accomodating.they help us a lot in our stay. The place is near for everything food, tourist spot, souvenir shop and etc.
Good
7.1
Pros: The hotel has upgraded my room to get a double bed room with balcony. The hotel manager is extremely helpful, polite and friendly.
Excellent
9.0
Pros: The staff were particularly friendly and super helpful. A gem in Hanoi!
Excellent
9.0
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Details
Reviews
Overall 8.4 Excellent
Based on 145 reviews
Location
9.7
Value
9.5
Service
9.5
Breakfast
8.4
Room
5.9
Food
5.4
Vibe
5.0
Amenities
3.5
Service
9.6
8.0 Excellent
Pros: All seems to be fine
Cons: Nothing special
10.0 Excellent
Pros: Everything is just perfect
Cons: Nothing... it’s a nice hotel to stay in.
10.0 Excellent
Pros:
Cons: The hotel is exceptional. Excellent location close to Hanoi Lake and close to restaurants and cafes and the night market. Walk. Treated staff is excellent and especially jerry nguyen and with him nghi they provided me all services. If I go back to Hanoi, I will stay in this hotel.
10.0 Excellent
Pros: The staff are accomodating.they help us a lot in our stay. The place is near for everything food, tourist spot, souvenir shop and etc.
Cons: None
7.1 Good
Pros: The hotel has upgraded my room to get a double bed room with balcony. The hotel manager is extremely helpful, polite and friendly.
Cons: The facilities a bit old. Bathtub is leaking. The cover of the toilet bowl is not well fixed.
9.0 Excellent
Pros: The staff were particularly friendly and super helpful. A gem in Hanoi!
Cons: I have no complaints at all......
9.0 Excellent
Pros:
Cons: Excellent hotel close to tourist places, booked a room with a great balcony. All staff are helpful. Breakfast is very good.
Golden Cyclo Hotel is centrally located in Hanoi, a 4-minute walk from Hang Da Market and 8 minutes by foot from St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
Overall 8.3 Excellent
Based on 3,464 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8.0
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Excellent
8.0
Pros: I got a room with terrace.
Okay
5.3
Pros: The bed was really comfy and the pool was lovely
Good
6.8
Pros: The bed was comfortable
Excellent
9.0
Pros: Very clean rooms with comfortable beds and especially the pillows were amazing for a good night sleep. Very comfortable stay and the the staff was very friendly. Amazing breakfast, also the executive lounge was great as ever with very friendly atmosphere. Also used the steam and sauna facilities after hectic day which was very relaxing.... overall a great experience.
Excellent
8.8
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Excellent
8.0
Pros: Very Comfortable beds. The breakfast is good. And I must say the bedrooms were very clean which is the most important thing
Details
Reviews
Overall 8.3 Excellent
Based on 3,464 reviews
Breakfast
9.0
Service
8.4
WiFi
8.3
Location
7.4
Room
6.8
Amenities
5.9
Vibe
5.8
Value
5.6
Breakfast
8.6
Service
8.2
WiFi
7.9
Location
7.0
Room
6.3
Cleanliness
6.0
Value
5.6
Vibe
5.2
Breakfast
9.2
Service
8.8
Location
7.2
Room
6.9
Amenities
6.2
Vibe
5.6
Value
5.5
Breakfast
9.2
Wellness
8.4
Service
8.2
Location
7.8
Food
6.8
Room
6.4
Value
5.5
Vibe
5.4
Breakfast
9.2
Service
8.7
Location
7.2
Cleanliness
6.9
Room
6.5
Vibe
5.0
8.0 Excellent
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Cons:
8.0 Excellent
Pros: I got a room with terrace.
Cons: Price a little bit high
5.3 Okay
Pros: The bed was really comfy and the pool was lovely
Cons: The shower was terrible, the toilet looked dirty. Overall the hotel reception area looked 4 star but the room was more 3 star. Very disappointed as it was overpriced for Asia
6.8 Good
Pros: The bed was comfortable
Cons: Need to do something to improve the checking in process
9.0 Excellent
Pros: Very clean rooms with comfortable beds and especially the pillows were amazing for a good night sleep. Very comfortable stay and the the staff was very friendly. Amazing breakfast, also the executive lounge was great as ever with very friendly atmosphere. Also used the steam and sauna facilities after hectic day which was very relaxing.... overall a great experience.
Cons: N/a
8.8 Excellent
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Cons: Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis
8.0 Excellent
Pros: Very Comfortable beds. The breakfast is good. And I must say the bedrooms were very clean which is the most important thing
Cons: The employees did not give us the best tips. For example, the concierge sent us to halong bay on a private car, and when we got there we were informed there were no more boats. It was an expensive trip, and the concierge didn't alert us to the fact that halong bay boat tours finish at a certain hour so we would need to leave very early in the morning. They did not know any restaurant around the hotel, only saying that there was a main avenue with a lot of restaurants.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 8.0 Excellent
Based on 161 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Location of this hotel is perfect for exploring old town. We stayed 3 nights. The room was spacious and had everything we needed. Some of the rooms don’t have windows (ours didn’t). We considered it a plus because the hotel is on a busy street and the interior rooms are very quiet. Breakfast was good (they cook stuff to order for you) and the staff was very helpful.
Excellent
9.0
Pros: We had a 0400 am check out and the staff prepared breakfast for us in to go bags since we would be missing the free continental breakfast. So sweet of the staff!
Excellent
9.2
Pros: The location is just outside the Old quarter. And the staff are very helpful. Especially Thu who really helped us in booking our day tour and our bus to Sapa.. Breakfast restaurant although quite small has a homey feel, you can order food from the menu and they will cook it for you
Excellent
9.0
Pros: Very nice staff, helpful
Excellent
10.0
Pros: Location was ideal just a couple of minutes from the lake. The staff were lovely and so helpful, nothing was ever too much trouble. Breakfast was nice with various fruits, breads / cheeses available, though we went during the last hour so some stuff had almost run out or was not replaced.
Excellent
9.2
Pros: The staff was so friendly and helpful! The location was great and within walking distance of the lake and many many coffee shops and restaurants. Breakfast was great too!
Excellent
9.0
Pros: Strategic location near to the Hoan Kiem lake. Walking distance to the most attraction places in hanoi city. Next to Sapa Express Office.
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Details
Reviews
Overall 8.0 Excellent
Based on 161 reviews
Cleanliness
10.0
Location
9.7
Service
9.3
Room
8.5
Vibe
8.4
Breakfast
6.5
9.2 Excellent
Pros: Location of this hotel is perfect for exploring old town. We stayed 3 nights. The room was spacious and had everything we needed. Some of the rooms don’t have windows (ours didn’t). We considered it a plus because the hotel is on a busy street and the interior rooms are very quiet. Breakfast was good (they cook stuff to order for you) and the staff was very helpful.
Cons: Could have been cleaner. It was OK, but not sparkling.
9.0 Excellent
Pros: We had a 0400 am check out and the staff prepared breakfast for us in to go bags since we would be missing the free continental breakfast. So sweet of the staff!
Cons:
9.2 Excellent
Pros: The location is just outside the Old quarter. And the staff are very helpful. Especially Thu who really helped us in booking our day tour and our bus to Sapa.. Breakfast restaurant although quite small has a homey feel, you can order food from the menu and they will cook it for you
Cons: none
9.0 Excellent
Pros: Very nice staff, helpful
Cons: Being on the 7th floor because I don’t take the lift
10.0 Excellent
Pros: Location was ideal just a couple of minutes from the lake. The staff were lovely and so helpful, nothing was ever too much trouble. Breakfast was nice with various fruits, breads / cheeses available, though we went during the last hour so some stuff had almost run out or was not replaced.
Cons: - slightly misleading - The rooms were advertised as lake or city view but even though we were on the 5th floor, we couldn’t see the lake at all we were just facing towards it. - WiFi was intermittent at times.
9.2 Excellent
Pros: The staff was so friendly and helpful! The location was great and within walking distance of the lake and many many coffee shops and restaurants. Breakfast was great too!
Cons: Everything was great! Maybe the slippers needed to be replaced but that’s it.
9.0 Excellent
Pros: Strategic location near to the Hoan Kiem lake. Walking distance to the most attraction places in hanoi city. Next to Sapa Express Office.
Cons: Nothing
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
With a stay at Hanoi Holiday Diamond Hotel, you'll be centrally located in Hanoi, steps from Hanoi Old City Gate and 9 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 7.8 Good
Based on 952 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
9.0
Pros: What else could we wish for? Very nice.
Excellent
8.8
Pros: Location and very nice service
Good
7.9
Pros: Anna & Alice on reception were excellent & helped with tour booking plus tips on what to do in Hanoi!
Good
7.9
Pros: Alice on reception was excellent with her knowledge of the area & also helped to book tours to Bai Tu Long Bay as opposed to Halong
Mediocre
2.0
Pros: The lady staff was very friendly, she greeted us in the morning. And the breakfast was not bad, the fruits, toast and eggs were freshly served.
Okay
5.8
Pros: The staff where friendly and location was good
Excellent
9.0
Pros: Helpful staff and very clean, great shower
Excellent
10.0
Pros: Great service and very friendly staff. Right in the center of the old quarter.
Good
6.0
Pros: Staff friendIy location good
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Details
Reviews
Overall 7.8 Good
Based on 952 reviews
Service
9.7
Location
9.5
Breakfast
7.6
WiFi
7.1
Room
5.7
Vibe
2.3
Location
9.7
Service
9.5
Value
9.3
Breakfast
7.8
Room
5.9
Vibe
1.7
Service
9.7
Location
9.4
Breakfast
7.7
Room
4.2
Vibe
1.5
Service
9.7
Location
9.6
Breakfast
7.7
Room
5.1
9.0 Excellent
Pros: What else could we wish for? Very nice.
Cons: Nothing
8.8 Excellent
Pros: Location and very nice service
Cons: Nothing in particular
7.9 Good
Pros: Anna & Alice on reception were excellent & helped with tour booking plus tips on what to do in Hanoi!
Cons:
7.9 Good
Pros: Alice on reception was excellent with her knowledge of the area & also helped to book tours to Bai Tu Long Bay as opposed to Halong
Cons:
2.0 Mediocre
Pros: The lady staff was very friendly, she greeted us in the morning. And the breakfast was not bad, the fruits, toast and eggs were freshly served.
Cons: The room was unbelievably dirty - there were moles everywhere - on the wall, curtains, closet, bath tub, toilet bowl, EVERYWHERE. The best part was the toilet bowl was not flushed at all.
5.8 Okay
Pros: The staff where friendly and location was good
Cons: 1st room had mould and the bathroom(bath) was dirty. We upgraded which we had to pay for... on our last night there was a horrendous noise (we think It was a dying cat) all night. The view from our window was horrific.
9.0 Excellent
Pros: Helpful staff and very clean, great shower
Cons: It was basic but overall good value, we left to early for breakfast
10.0 Excellent
Pros: Great service and very friendly staff. Right in the center of the old quarter.
Cons:
6.0 Good
Pros: Staff friendIy location good
Cons:
With a stay at Hanoi Holiday Diamond Hotel, you'll be centrally located in Hanoi, steps from Hanoi Old City Gate and 9 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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