2.0
Booked mid size Kayak rental, local Payless branch said it came through as economy and they have nothing to do with Kayak or even the corporate Payless/Avis branch. They declared the Kayak pricing was irrelevant. I ended up paying 30% more for an economy car through that local branch because I couldn’t get to another rental company without walking a mile with my luggage. Felt like a scam by everyone… Kayak, Avis/Payless, and the local car rental company acting on Payless’ behalf.Reviewed 13 Apr. 2023
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4.0
So we got “upgraded” to the worse looking car on the lot. It had a bullet hole in it, the headlights were so “fogged” wasn’t sure would be able to see at night. Rear panel on the passenger’s side was basically “glued” together from previous damage, scratches all over, inside the upholstery was stained and dirty, the key fob didn’t work, basically this was a POS car. In addition I had to write my credit card number down on a piece of paper for them, now I’m checking everyday to see if unknown charges appear.Reviewed 8 Apr. 2023
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10.0
older car but good price and was good a to b all weekReviewed 12 Mar. 2023
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2.0
No shocks both cars # 1 then # 2 #1 had faulty battery died and e-died They did respond Quickly Blew a Tire Due to rim weakness They came to help quickly. #2 had screaming fan belt first few Minutes driving Differential was going, grinding +++Reviewed 26 Feb. 2023
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8.0
Somewhat disappointed with the condition of the vehicle. While the interior seemed clean, the carpets, upholstery and seat backs were worn. They were able to provide the requested child car seat but it was old and dirty and would not have passed safety standards in Canada. As we had no other alternative we used it and thankfully made it through the week without incident. Pick up was simple and efficient as expected. Drop off was even better. The inspection was quick and airport shuttle was available and waiting.Reviewed 21 Jan. 2023
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8.0
They try hard to work with what they have their as their facility.Reviewed 30 Dec. 2022
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4.0
Car was a bit run down, and more flexibility with the rentalReviewed 1 Nov. 2022
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2.0
I still don't know if I was charged 2 times for the car there was an issue with the dates and the provider with original request to rent the car. The site changed the dates to dates that didn't work with my trip. Then we changed it but I never received a credit from the original order.Reviewed 10 Aug. 2022
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2.0
The car was a beat up POS. I would not recommend this car rental business. The rear view mirror would not stay in place. There was no USB to charge any device. It barely blew cold AC. Two thumbs down for sure!!Reviewed 4 Jul. 2022
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2.0
Unreliable at the airportReviewed 23 May 2022
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10.0
Very good companyReviewed 21 Apr. 2022
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2.0
They closed at 5pm. I called twice before my flight departure letting them know the flight was delayed a couple hours. They could see the flight status and chose not to wait until 5:15pm for us to arrive and pick up the rental. All other car rental companies were fully committed so there was no alternative availability. I never took receipt of the rental car our entire stay. Extremely poor customer service.Reviewed 4 Apr. 2022
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